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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Stafford AvenueBrunswick, GeorgiaStreet Address
PHONE NUMBER AVAILABLE .EMAIL AVAILABLEQualification SummaryHighly self-motivated, goal-oriented, and professionally committed, Demonstrating, creativity, strong communication skills, with the ability to follow through on projects from inception to completion. Well organized, trustworthy, ethical, and discreet with the willingness to work hard individually and/or as a team player to achieve organizational goals and objectives.Time Management Time sensitiveOperation MonitoringMicrosoft Word and ExcelCub Linux Operating SystemProblem Solving & Conflict ResolutionGood oral and written communication abilitiesMaintain consistent level of customer serviceExcellent grasp of safety guidelines for a variety of jobsProfessional ExperienceManagement ResourcesHybrid/RemoteLong Beach, CaliforniaHandle the billing, collections, denials and appeals for multiple payersPromptly process all incoming paperwork (such as payer correspondence, Chapter 7Accounts, Bankruptcy accounts, etc..)Ensure documentation on client debt accounts are thorough, concise and accurate.Provide administrative support to improve efficiency.Serve as an employee absence back up.Other duties as assigned.Adecco StaffingBrunswick, GA 31520Assignment - Sales Associate / Tory BurchNurtured lasting business relationships with customers to grow sales, client base, and customer loyalty.Promoted customer satisfaction by exhibiting a professional and friendly attitude when responding to client queries, demonstrating the use of products, and resolving complaints.Identified opportunities for cross-sales and up-selling averaging $450 in additional sales per weekWorking with team to ensure monthly goals and quotas.Following up with customers via email to ensure timely delivery and satisfaction of productProcessing refunds, returns, and/or credits to ensure customer satisfaction.Worked with Probate Courts to set hearing dates and involved family members and those in the patients natural support network for the support of the patient.Document phone calls, home visits, recommendations, etcin patients case file via Carelogic software.Department of Human ResourcesBrunswick, GA 31520Process Georgia One OFI (Office of Family Independence) ApplicationsEnsure the accuracy as well as timely keying of Food Stamp and Medicaid Applications.Ensure verification of pending Medicaid and Food Stamp Applications are processed within the standard of promptness.Ensure clients receive proper notifications.Participate in monthly case accuracy reviewsCompile reports on productivity statisticsData entry /Business SupportUtilize LEP/SI (Limited Englis Proficient and Sensory Impaired Client Services) to assist with clients havinga language barrier.Expedient and accurate management of caseloads totaling 1100 to 1300 clients or more.Researching and Informing clients of various community resources available to them.Phone and in person eligibility interviews.Sea Palms ResortSaint Simons Island, Georgia 31522Greet guest and assigned rooms according to confirmed reservationsComputed total bills, collected payments and issued final paperwork and instructionsArranged tours, taxis and restaurant reservations for guestCommunicated with housekeeping and maintenance staff to address guest issuesManaged end-to-end guest experiences, including resolving complaints and coordinating responses toIndividual needsWorked closely with team members to deliver project requirements, develop solutions and meet deadlines.Demonstrated self-reliance by meeting and exceeding workflow needsExceeded customer satisfaction by finding creative solutions to problemsBalancing cash drawer at end of shiftSignificant AccomplishmentsCertificate for successful completion of Food Stamp and Medicaid Training.Presented with the Peach Star Award for managing the unit that completed all past due Medicaid Applications.Recognized for outstanding performance for units completion of Medicaid Applications above 95% weekly.EducationGeneral StudiesTroy University, Troy, AL (2018)High School DiplomaBrunswick High, Brunswick, GA (2005) |
