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Baldwin, NY EMAIL AVAILABLE EMAIL AVAILABLE (Street Address ) 462-3975 LinkedIn: https://LINKEDIN LINK AVAILABLE` EDUCATION:CUNY Baruch College/Zicklin School of Business, New York, NY BBA in Marketing Management with a Concentration in Digital Marketing Minor in Black and Latino StudiesEXPERIENCE:Massage Envy: Front Desk Administrative Assistant Merrick, NY May 2023- Present Proactively educated clients on the benefits of massage and facial therapy, resulting in a perfect customer rating and increased client retention. Efficiently handled over 40 customer calls per day, providing prompt responses and effectively transferring calls to the correct departments. Demonstrated strong administrative skills by managing opening and closing procedures, reconciling cash drawers, and maintaining accurate sales records. Maintained a professional and efficient work environment, ensuring smooth daily business operations. ZARA: Sales Coordinator, Garden City, NY March 2021- January 2022 Demonstrated strong product knowledge by memorizing placements for new and recent products, keeping the sales floor in line with current trends. Cross-trained for register and stock room roles, promoting a productive and friendly work environment. Exceeded sales targets through effective product promotion and sales techniques and maintained a visually appealing store appearance by restocking merchandise and assisting with visual merchandising efforts. Organized stockroom inventory for easy access and efficient storage and applied accurate pricing and tagging to merchandise, following store guidelines. Conducted regular stock checks to prevent out-of-stock situations, maintained accurate inventory counts, and implemented security measures by applying tags and sensors to merchandise. Cognizant: Marketing and Tech Intern, Newark, NJ December 2019- February 2020 Conducted thorough online research on insurance company trends, ensuring up-to-date knowledge of industry developments and staying informed on the latest advancements. Actively participated in a 1-on-1 mentorship, acquiring knowledge and practical skills in FRM (Financial Risk Management) technology and marketing tactics and techniques. Implemented email marketing strategies to proactively reach out to more than 50 potential leads, effectively communicating the company's services and generating new business opportunities. NYCID: Service Project Administrative Assistant, Brooklyn, NY June 2019- August 2019 Efficiently scheduled meetings, ensuring all participants' availability and coordinating suitable meeting times. Prepared comprehensive meeting agendas, outlining topics, objectives, and desired outcomes. Compile correspondence and documents, proofreading for accuracy and consistency while Collecting and organizing data, ensuring its accuracy and availability for reference or analysis. Perform general office duties, including promptly responding to telephone and email inquiries, maintaining filing systems, making copies, sending faxes, and overseeing the maintenance of office equipment.ORGANIZATIONS:CUNY Baruch WICC (West Indian Culture Club), New York, NY December 2019- December 2023 Held multiple Executive Board positions, including treasurer, Vice President, and most recently, President Strong ability to multitask and manage multiple events while maintaining attention to detail. Demonstrated strong time management skills, effectively prioritizing tasks to meet deadlines. CUNY Baruch NABA (National Association of Black Accountants), New York, NY October 2019 - November 2021 Marketing Team Member: Designed promotional flyers for NABA events and student activities using Canva. Implemented and created marketing strategies that improved social media following by 15% in a 90- day period.CUNY Baruch Undergraduate Student Government, New York, NY October 2019 - May 2023 Planned various student events for 1,000+ students within the art committee that encouraged student engagement on campus and coordinated with other members to ensure events ran smoothly. ACTIVITIES AND AWARDS:Carnegie Mellon TLH Scholar, New York, NYSeptember 2021 A scholarship program that financially empowers young Black student scholars either majoring or minoring in Black and Latino StudiesWiTNY Summer Guild, Member New York, NYJune 2019 Learned how to code websites using CSS, HTML, and JavaScript with a diverse group of women in the Microsoft CenterSKILLS AND INTERESTS: Computer: Proficient in Microsoft Office (Word, Excel, PowerPoint), Canva, EventBrite MailChimp. Interests: Music, Weight lifting, Fashion, Beauty, Current Events, TikTok, Instagram, and Pinterest. Excellent organizational and time management skills. Ability to work in a fast-paced and deadline-driven environment. Effective communication and teamwork abilities. Proficient in using inventory management systems and operating cash registers. |