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EMAIL AVAILABLEPHONE NUMBER AVAILABLEOBJECTIVE: To start my career in business or corporate office to better a companys financial ability.WORK EXPERIENCE:Serenity Home Care Chicago ILHomemakerAPRIL 2022-CURRENTLY WORKINGPersonal care in homeCenterpoint Energy Minneapolis MNCustomer Service AgentJune 2018-June 2022 Minneapolis MNGas Service InstallationBilling ResolutionProject ManagementComcast Minnetonka MNLoyalty Retention Rep.August 2011-November 2017Retain customer baseMaintain metrics and exceed base commissionExecute any billing concernsPromote products and servicesCoach and improve peer metricsBe a company ambassadorCleaning Services ST Paul MNSelf -EmployedJanuary 2011-presentProvide cleaning service for A-1 Transportation on a daily basis.Handle client with proficient and timely serviceAvalon Security Fortress Brooklyn Center MNSpecial Events GuardSeptember 2007-May 2009Served and searched customers at the Vikings Stadium.Secured condominium sites that were having open houses for to perform a sale.Xcel Energy Roseville MNCall Center RepresentativeMay 2006-September 2006Handled high-volume of calls updating customer profiles and taking payments by phoneHandled power outages for customers and gave estimated recovery timesStrom Engineering Golden Valley MNRecruiter October 2005-April 2006Developed recruiting strategies designed to identify qualified candidates through various recruiting tools.Managed engineering leads effectively to properly building a pipeline for both current and future hires regardless of the current status of their profile.Maintained relationships with industry contacts to provide customer service, gain industry knowledge, and get referrals and sales leads.Sodexo Bloomington MNCashier/Site CoordinatorMay 2001-September 2005Prepared entrees and handled payments.Resolved problemsProvided excellent customer service to all Northwest Airlines employees.EDUCATION:Metropolitan St. Paul, MNJanuary 2013-August 2014B.S Degree in Business AdministrationSaint Paul College St. Paul, MNJanuary 2010 January 2013A.S Degree in Business Management