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Click here or scroll down to respond to this candidateCandidate's Name
Brighton, CO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperiencePersonal BankerFirst Bank - Thornton, COJune 2023 to PresentI focus in helping customers with their financial needs, from personal accounts to business accounts. Trained to process deposits, withdrawals, vault and atm balancing, prepare and send wires, notary in office, balance checkbooks, disputes, and opening new accounts as well as loans. We focused on selling the right product to the customer for its financial situation depending on credit and financial goals. Mortgage Loan Originator AssistantAmeriSave Mortgage - RemoteAugust 2022 to February 2023Amerisave helps customers to improve their financial situation, focuses on mortgage loans and refinance loans applications and process. Amerisave uses advanced technology to provide low rates, transparent pricing customer service and financial goals. I work in the Bilingual department, helping both English and Spanish customers in their process of becoming a homeowner. It is a remote position, where I can assist clients from home office.Collections AgentD1 AUTO CREDIT - Thornton, COJanuary 2020 to July 2022Focused on collecting auto loans, negotiating payments, financing loans, processing loan applications, filing customers, updating insurance, customer service, cash handling, and interacting with customers, customer service .Customer ServiceAlliance Data - Westminster, COJune 2015 to July 2019Collections company, negotiated with customers, settlements, working with credit, customer service, print reports for management Assisted customers with questions Processed customer transactions Handled emails, inbound calls, and outbound calls Managed customer accounts Handled billing issues and order inquiriesPersonal BankerUs bank - Commerce City, COMay 2014 to May 2015Focused on our customers service. Worked on creditcards, car loans, refinancing, mortgage, opening checking and savings accounts, cashing checks, and helping customers with finances. EducationOnline Program in Medical AssistingStepful - Denver, CONovember 2023 to Presentin process Bachelor's degree in Business Administration Metropolitan State University of Denver - Denver, CO August 2023 to PresentAssociate in Liberal arts psychologyAims Community College - Fort Lupton, COAugust 2011 to May 2014Skills Bilingual Call Center Customer Support, collections, billing, microsoft, ecel, powerpoint (6 years) Auto Insurance Account Management Cold Calling Banking Microsoft Office Negotiation Financial Services Accounts Payable Outside Sales Sales Customer serviceLanguages Spanish - ExpertCertifications and LicensesCPR CertificationFebruary 2024 to February 2025Valid for 2 years. Course administered inaccordance with the ECC/ILCOR and AHA guidelines. 2020 ID#:DE3F5E Basic Life Support - BLSHCP - CPR (Adult / Child / Infant / Choking)Automated External Defibrillation / First-AidAdditional InformationLiberal Arts PsychologyAssociates Degree |
