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DarnelPetranechProject Management;Account ManagementContactPhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLESkillsBlack Knight EmpowerHP Tandem: Advantage, ConnexISO8583 Formats: ISOi, SharedBranch, Visa, Master Card IPMDesktop / Client Server: SQL, MSOfficeTest Tools: ISO Test Tool,PostManProject Management: Agile;Scrum, WaterfallConcert ESB EnvironmentFraud Management SystemsTechnical WritingSoftware change managementSharePointMotivated professional with 25 years of accomplishments in Electronic Payments Industry, including software implementation, maintenance and support. Enthusiastic and resourceful, demonstrating strong communication skills with diverse groups. Strong analytical and Problem-Solving Skills. Proven history of managing multiple complex infrastructures and data center operational projects simultaneously.Work History2021-08 -2023-09Mortgage System AdministratorBank OZK, Alpharetta, GA2012-03 -2021-07System Analyst IICOOP Financial Services, Rancho Cucamonga, CA2001-01 -2006-01Senior Migration AnalysteFunds Corporation, New Berlin, WI1991-01 -2001-01Senior Account ManagereFunds Corporation, New Berlin, WI Managed daily implementation of Product Pricing changes. Configured system changes based on Business Policies and Procedures.Designed proactive software release cycle for Mortgage platforms including definition and execution of CIT/UAT scripts, issue resolution with vendor, and implementation support.Established role as Subject Matter Expert for HP Connex Advantage, COOP Network and Concert ESB software.Provide Technical support for COOP Network and various departments within (Project Team, Product Team, Client Services, Platforms and QA.) Business Analyst for Sprig/COOP Mobile SDK upgrade. Lead Project Manager for June 2015 ISO8583 SharedBranch Specification Updates; Drove weekly project meetings including 20 professionals documentrequirements and project plan. Created documentation and provided training to support staff on platform changes and unique customer configuration. Reviewed and provided detailed analysis on all issuer and acquirer audits from every vendor connected to COOP Shared Branch Switch prior to granting their 2015 Mandate Certification.Served as technical support for Bi-Annual Visa and MasterCard National Network Regulatory Mandates;Review business requirements, technical specifications, and functional specifications to create test plans, test cases, and support productive installation into HP Connex, IBM, and Data Navigator.Created documentation and training to multiple roles for clarity in understanding monthly data center changes and unique customer configuration.Coordinated and certified disaster recovery for every CO- OP Network processor end point.Maintained valuable relationships with Shared Branch Network clients by facilitating their business needs with developers and other vendors to optimize product offerings.Provided direction on the integrity of customer invoices; implemented necessary changes to eliminate loss in revenue.Negotiated an ISO standard with the three Regional Shared Branching Networks (CUSC, FSCC, and SCC). Managed Y2K certification process and auditing concerns Education1987-05 -1991-05Bachelor of Arts: SociologyUniversity of Wisconsin, Madison - Madison, WIReferencesVilson Tran: I.T. Senior Engineer - SynovusPHONE NUMBER AVAILABLEAmanda Smith: Technology Advisor III - COOP Financial Services, IncEMAIL AVAILABLE; PHONE NUMBER AVAILABLEBonnie Kramer: SVP Financial Service Centers Cooperative Inc (FSCC)EMAIL AVAILABLE; PHONE NUMBER AVAILABLESarah Canepa Bang: President Financial Service Centers Cooperative Inc (FSCC)EMAIL AVAILABLEfor Financial Service Centers Cooperative, Inc.