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Candidate Information
Title Financial Analyst Customer Service
Target Location US-AZ-Phoenix
Email Available with paid plan
Phone Available with paid plan
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LINA SURESH BODANE [H4 EAD  No Sponsorship Required]Financial Analyst EMAIL AVAILABLE PHONE NUMBER AVAILABLE LINKEDIN LINK AVAILABLE PROFESSIONAL SUMMARYProficiency using computer software such as Excel, Word, and PowerPoint.Strong analytical and client management skills.Demonstrate problem solving skills.Good Interpersonal skills in listening, mentoring, coaching, negotiation, mediation, influencing and strong communication, written and presentation skills.Increased customer satisfaction by resolving Product and Service issues.I have worked as an investment banker.Solved customer equity, mutual funds, corporate bonds, insurance related problems.Created wealth for client, addressing him to right investment according to their needs.Handled number of calls per timeframe to address customer inquiries and concerns.Award winner at ICICI securities in Regional competency development program.Executive position for Equity advisor.Increased customer satisfaction by resolving Product and Service issues.I have worked as an investment banker.Solved customer equity, mutual funds, corporate bonds, insurance related problems.Create the wealth for client addressing him to right investment according to their needs.Handled number of calls per timeframe to address customer inquiries and concerns. SKILLSRelationship development.Customer interaction.Customer service.Equity markets.IPO understanding.Investment performance analysis.Asset Management.Mutual funds distributor (Equity, Debt, Hedge fund )Microsoft ExcelTrade ProcessTrade Settlement (Future, options)Mutual Fund Understanding.NAV calculationTrade life cycleTeam LeadershipPROFESSIONAL EXPERIENCEHDFC Securities Pune, Maharashtra Feb 2021  Oct 2021 Relationship ManagerHandling the existing Business Partners and IFAs and provide them product support and market update.Educate the Partner and client about Equity, Derivatives, Mutual Fund, PMS, Alternative Investment Fund,Bond Debenture, Insurance and Other Investment Product.Working on institutional fund accounting which included Mutual Funds, and pension fundsDo the interest accrual and Dividend Accrual and reinvest it beginning of the month.Check and update the FSO (fund Share outstanding) as per record keeper.Price the unpriced securities with the help of available vendor's, Im (Investment manager) Bloomberg, Quad, IDS.Verify and post the all (Cap stock activity) subscription and redemption in respective fund'sCollaborated with custodians, administrators and onshore to resolve discrepancies and ensure accurate Reporting.Post cash in and out entry as per instruction.Performed daily Net Asset Value (NAV) calculations, ensuring accuracy and timeliness and release the final NAV.Executive position for Equity advisor.Increased customer satisfaction by resolving Product and Service issues.I have worked as an investment banker.Solved customer equity, mutual funds, corporate bonds, insurance related problems.Create the wealth for client addressing him to right investment according to their needs.Handled number of calls per timeframe to address customer inquiries and concerns. ICICI Securities Aurangabad, Maharashtra June 2019  Mar 2020 Senior Relationship ManagerTo Handle existing clients Portfolios and advise the product like Equity, Derivatives,Mutual Fund, Bonds, Debenture, PMS, Insurance and other Investment product.Update the client regarding their portfolios and market update and provide the new investment idea and research.Track the transaction which is initiated by client and maintain the transaction records on daily basis.Executive position for Equity advisor.Increased customer satisfaction by resolving Product and Service issues.I have worked as an investment banker.Solved customer equity, mutual funds, corporate bonds, insurance related problems.Create the wealth for client addressing him to right investment according to their needs.Handled number of calls per timeframe to address customer inquiries and concerns. IEYZE Corporation Pvt Ltd Pune, Maharashtra Aug 2016  May 2017 Production Team LeadI have worked as a production leader as well as quality control in product department.Involved in planning and monitoring of business need requests, and also managing and directing the team members to best meet the project objectives.Participating and providing subject matter expert input in various Major impact management bridges to avoid customer impact and quick circumvention of issues.Responsible for analysis of the service requests, problem identification and fixing the rootcauses.Evaluates the risks in production systems and proactive in identifying the solutions before customers impacted.Quality Assurance of production projects and provide technical support. Responsible to work with interface systems to address the technical requirements, issues and provide the solution. Dharampeth Mahila Corporative Bank Pune, Maharashtra June 2015  July 2016 Relationship ManagerWorked as trusted advisors, providing guidance and support to clients throughout their banking journey.I have worked to offer financial services to help customer open account, deposit fund, bonds, investments.Handling customer cash and offer existing clients additional banking products and services.To Maintain Operational Activities like ledger, cash Debit and Credit.Client onboardings and Transactions.CERTIFICATIONS2019-02 : NISM V A Mutual fund distributor2019-03 : IRDA (Insurance Regulatory Development Authority of India)2021-02 : NISM VIII Equity Derivative Certification EDUCATION QUALIFICATIONCourse School/College Board/University Year Of Passing Percentage Master ofBusinessAdministration:MarketingS.K.N SinhagadSchool Of BusinessManagement - PunePune University (PU) 2019 70.70%Bachelor ofEngineeringGovindarao WanjariCollege OfEngineering -Nagpur.Nagpur University(RTMNU)2015 60.32%

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