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Title Case Management Behavioral Health
Target Location US-PA-Philadelphia
Email Available with paid plan
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Mobile: PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYAn accomplished clinical professional with over 25 years of experience, with an extensive background in directing clinical care. Naturally skilled at developing high performing teams and cultivating diversified relationships with community partners. Managed organizational metric performance and other business administrator task with proven success.CORE COMPETENCIESClinical Therapeutic Expertise Crisis Management & Risk Assessment Adult Case Management (Drug/Alcohol Abuse) Supervisor Behavioral Health Systems Community Partnerships Strategist and Analytical ThinkerPROFESSIONAL EXPERIENCEGood Friends Inc., Morrisville, Pa. 08/2006 - PresentPrimary Therapist (Part-time)Files a weekly progress note.Logs a process note for every group session using the DAP format.Constructs a bio-psychosocial evaluation of each new client assigned.Constructs a master treatment plan for each assigned client.Files a discharge summary within two weeks of a client discharge.Conducts family systems therapy sessions as needed.Consults with the relevant staff and the client for the purpose of overall case review every 90 days.Corresponds with the court system when relevant to case management.PMHC, Parkways to Recovery., Philadelphia, Pa. 02/2023 - PresentTherapistMaintains a caseload of 15 persons.Completes and files a DAP weekly progress note for individuals on caseload.Constructs a bio-psychosocial evaluation of each new client assigned.Constructs a master treatment plan for each assigned client.Consults with the relevant staff and the client for the purpose of overall case review every 15/30 days.Corresponds with the court system when relevant to progress and status.Temple SUD Engagement Program (Episcopal Hospital) 07/2021  12/2022ASAM AssessorCompletes substance use assessments when directed by other treatment teamMembers or upon consult. Assessment will center on substance use history as well asIdentifying triggers, stressors, strengths, and goals.Reviews patient's chart to obtain information on patient/family medical, social and/oremotional/coping background.Identifies therapeutic plans, approaches, and activities the patient should participatein based on their recovery goals and problems identified in the assessments.Exhibits skill in establishing and maintaining therapeutic relationships with patients.Always responds in a professional manner and maintains objectivity.Applies appropriate therapeutic modalities such as motivational interviewing to assisteach patient in achieving their recovery goals and resolving identified problems.Pyramid Healthcare Inc., Bristol, Pa. 04/2019  03/2020Clinical DirectorAssist the facility in the overall function in the overall function of daily duties, including but not limited to: manage and lead a team of clinical professionals who provide assessments and treatment services for clients and insures the appropriate level of care recommendations and identifies their DSM 5 diagnoses, assists the counselors in the development of the treatment plan.Ensures compliance with documentation and treatment plan requirements, facilitates treatment team meetings and participates in case consults, provides individual and group supervision to the counselors and other staff as assigned.Attends team meeting, agency meetings, represents Pyramid Healthcare at community meetings, maintains caseload as needed, and assists the Director in developing new programs for the facility.Manages clinical data and reports to Executive Director on key performance indicators for clinical services including but not limited to: attendance/engagement rates, productivity, compliance rates, clerical duties as required for maintenance of client files, manages client concerns, grievances, and complaints, maintains safe, orderly, and therapeutic environment for clients including crisis intervention.Ensures clinical program occurs daily as scheduled. Is responsible for daily treatment services occurring as required, identify/Implement/Evaluate evidence-based treatment modalities.Ensures fidelity to EBTs in treatment services, provide support to counselors to ensure EB modalities are consistently utilized both in group and individual sessions.Attend provider meetings and explore other opportunities to engage with external stakeholders, support marketing efforts by providing tours and information as needed, support and assist facility risk leaders with maintaining a safe environment of care, complete program specific reports as they relate to treatment services, participate and assist with licensing, payer, and internal audits and compliance reviews.Gaudenzia Inc. (Lower Bucks) Bristol, Pa.Program Supervisor/Clinical Director 08/2017  01/2019Assume leadership responsibility when Program Director and Division Director are unavailable.Supervise clinical staff and designated support if applicable.Provide a Monthly Fiscal report to Fiscal Department.Plan implement and supervise therapeutic activities as authorized by the Program Director.Develop, implement, and monitor training needs and plans of clinical staff.Provide close supervision of required documentation of client records, treatment logs, etc., according to established policies which comply with licensing, funding, and regulatory agencies.Conducts Utilization Reviews with funding sources.Facilitates case consults, etc.Intervene in difficult cases and approve all referrals to specialized care.Responsible for the supervision of the aftercare component, including follow up.Responsible for the orientation of new staff members as identified by the Program Director.Responsible for the facility with the Program Director is unavailable.Attend functions and/or meetings as directed.Philadelphia Mental Health Care Corporation, PHILADELPHIA, PA 04/2016  07/2017B.H.S.I ProgramClinical Management Supervisor/Service ManagementManaged PMHCC/BHSI policies and proceduresOversees daily recording of service statistics.Maintains monthly statistical reportsQuality Assurance of chart reviews.Supervise BHSI funded facilities that provided individual direct care and other related recovery programmingRecommended therapeutic procedures/guidelines for the clinical managementReview all FIR (Forensic Intensive Recovery) narratives presented by the Forensic diversion program for adults (men and women)Philadelphia Mental Health Care Corporation, PHILADELPHIA, PA 06/2011  04/2017 B.H.S.I ProgramNon-OAS Recovery House LiaisonPrimary contact for unfunded recovery houses throughout PhiladelphiaMaintain an updated list of unfunded housesServed as resource liaison, for the DBH with Philadelphias various housing initiatives; OAS Funded and Non-Funded Housing Initiatives, Pennsylvania Alliance of Recovery Residences (PARR) and other potential housing resources.Monitored protocols and transformation initiativesConducted Recovery House Trainings for case managersCoordinate visits and assisted with referrals from privately owned Recovery House NetworkFollowed-up on Recovery House inquiries/complaints as requestedDBHIDS, PHILADELPHIA, PA 03/2011  06/2011Community Development LiaisonAssisted with identifying strategies to manage the alignment, coordination, and integration of community services with the department and a larger city system.Participated in efforts to coordinate and manage community development initiativesCreated training materials for in-services, workflow processes and proceduresActed as program manager for Employee Retention programs, Safety program and market/event planning for the facilityRepresented organization at Community-based Services Development Unit at various department, system and community meetings and eventsDeveloped strategies for the DBH/MRS/Developmental Disability programs to build partnerships and enhance services to various communitiesServed as a support to the Manager of Community Services DevelopmentPhiladelphia Mental Health Care Corporation, PHILADELPHIA, PA 05/2006  07/2017B.H.S.I ProgramPlacement CoordinatorEnsure that 100% of the new patients/clients begins treatment within 24 hours of their arrivalMetric of Proven Success: 80% of the 3,360 new patients over seven-year time. Successfully began Detox, Halfway House, Inpatient, or Outpatient treatments within 24 hours of their arrivalPhiladelphia Mental Health Care Corporation, PHILADELPHIA, PA 12/1999  05/2006B.H.S.I ProgramIntensive Case ManagerMonitored residential therapeutic treatment and outpatient services.Provided clinical interventions, which included a check-in scheduleParticipated in after care planning of assigned caseload.Maintained communication with Service Managers to provide continuity of care.RHD/New Start F.I.R. Program, PHILADELPHIA, PA 06/1997  12/1999Addictions CounselorProvided substance abuse counseling services in a residential settingConducted Client Assessments to create recovery programDirectly managed a caseload of 8 clientsEDUCATIONMaster of Human ServicesThe Lincoln University*International Honor Society (Pi Gamma Mu 2013)Bachelor of SociologyRutgers UniversitySKILLSSkilled in multiple areas of technology, including SPSS (Non-Probability Study), Microsoft Word (Expert), PowerPoint (Expert), and Excel Communication, proficient with Assessments utilizing EHR databases.Capstone Project: Chronically Homeless Men in Philadelphia with Drug/Alcohol Dependency (March 2013)The Recovery Hour- Rick Ford Show (WURD 96.1 FM/900 AM)Part-time Radio Personality (Freelance)The show is about addiction and treatment with a major focus on recovery. The show highlights various programs and individuals around the city and nation working in the field of addiction treatment and recovery.

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