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Click here or scroll down to respond to this candidate Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE
EDUCATION
Master of Computer Science | Gannon University | PA May Street Address
Relevant course work: Java programming, Foundation of AlgorithmsEXPERIENCE SUMMARY Around 6 + years of Pega experience as a Senior System Architect in software analysis, development, and implementation of applications utilizing Java, JSP, Servlets, Oracle, MS SQL Server 2000, HTML, JavaScript, and XML on multi-tier & Enterprise applications. Experience in Creating Data pages, Reports, and Case management. Created Decision rules like Decision tables, Decision trees, When Conditions, Declarative Expressions, and Constraints. Experience in Connect-Rest Integration, Email Account, and Email Listeners.
SOAP to REST Conversion by using the GET method. Data table to Data Pages Conversion.
Experience in Creating UI rules, Dynamic layouts, Circumstances, Data Transforms, Correspondence and Paragraph rules. Experience in designing Workflow, Flow actions, and Activities.
Good Experience in using Debugging tools like Tracer, Clipboard, and Live UI.
Experience in creating Data Classes and Data tables.
Handling and communicating with the business and understanding the problems from a business perspective rather than from a developer perspective.
Theoretical Experience in Pega Customer Service Management and Customer Service Foundation
Specialist in production support activities pre & post-deployment of live environment.
Expertise in automated monitoring systems for creating alerts to application platforms. Coordinate with various teams and raise support tickets for all issues, analyze root causes, and assist in the efficient resolution of all production processes. Proficient in utilizing features related to case management, UI, and REST & SOAP integration.
Experienced in handling Job Schedulers and Queue Processors, including debugging issues related to Kafka stream nodes in job scheduling.
Adept at translating hospital workflow requirements into Pega applications, contributing to seamless operations.
Proficient in designing and implementing Pega solutions tailored to the unique needs of healthcare environments. Engaged in creating user interfaces, data models, and validation rules specific to hospital workflows. Collaborated with stakeholders to gather and analyze requirements, ensuring alignment with healthcare industry standards and regulations. Played pivotal roles in designing new features using various Pega functionalities like Pega Questionnaire and Web Mashup. Instrumental in designing and developing brand-agnostic treatments for all channels within the customer journey framework. Served as an expert in Marketing and Decisioning builds. Worked on integrating features like SMS and WhatsApp into unified messaging channels for crucial projects. Proficient in working with context dictionaries, customizing customer classes, and importing customer data into CDH. Regularly collaborated with the Product Management team to provide feedback and suggestions for potential product improvements. Upgraded applications to ensure compatibility with the latest IE versions, revamped harnesses and data portals into composite portals, and replaced deprecated controls with new features in Pega 8. x.TECHNICAL SKILLSProgramming Languages: Java, Python, C, C++, C#Web & Mobile Technologies/Frameworks: HTML, CSS, JavaScript, PHPDatabases: Oracle 10g/11g, MySQL, PL/SQL, SQL Server, Concept WaveTools/IDEs: Visual Studio, Pega v8.x, Pega v7.xVersion Control & Project Management Tools: GIT, Jira, Agile StudioCertifications: Oracle Certified Professional, Java SE6 Programmer (OCJP), Pega Certified Senior System Architect (CSSA), and Pega Certified System Architect (CSA)PROFESSIONAL EXPERIENCESenior System Architect Pega
Accent Care Jan 2023 Present
Engaged in the development of the Data model, encompassing the creation of Properties, Data types, Embedded Pages, and Correspondences.
Executed SOAP to REST Conversion utilizing the GET method.
Converted Data tables to Data Pages for improved functionality. Addressed UI changes and implemented upgraded designs.
Developed Activities with various methods to save records, incorporating the calling of other activities to implement core business logic. Designed and implemented User Interfaces using Sections, Harness, Portals, and Navigation rules. Crafted custom User Portals for enhanced user experience. Contributed to the creation of validation rules for the implementation of business logic validation.
Played a role in designing and developing Workflow, Rule sets, and integrating the application with external systems.
Worked on Data Type Creation in conjunction with local storage. Engaged in tasks related to Data transformation, Data page, and Report definition. Set up Access groups, Access Roles, Operators, Application IDs, Org Divisions, Org Units, and Workgroups. Create innovative features and prototypes for widespread use within the organization. Apply technical expertise to ensure that demonstrations highlight crucial product distinctions. Design solutions for demonstrations using CDH (Cloudera Distribution for Hadoop). Familiarity with Omni NBA applications, the primary marketing tool for Pega solution consultants. Serve as an expert in specific development areas such as Sales automation, Automated Interaction, CDH, and Pega Case management. Formulate strategies and utilize capabilities like proposition filters and scorecard models to tailor offers for customers effectively. Customize existing strategies for specific requirements in essential demonstrations or builds. Develop new Adaptive models by incorporating custom predictors and modifying existing models to suit different outcomes. Proficient in building predictive models and Text extraction models for extracting information from scanned ID documents. Actively contribute to the Pega community on topics related to demonstrations. Identify product deficiencies and provide constructive feedback to product departments. Senior Pega Developer
Rockland Trust, Hyderabad IN June 2019 Dec 2021 Utilize various Pega DCO tools, collaborating with the business team to create use cases and High-level design documentation. Demonstrate expertise in standard and advanced agents in Pega 8. x version, including creating parse rules for data intake from external systems. Work on screen Contribute technical insights for the development of Business Requirement Documents. flows, standard flows, and various UI rules like Sections, Harness, and Portals. Engage in technical discussions related to integration with external applications.
Implement business logic using Decision Tables, Map Values, and Declare expressions. Collaborate with diverse teams in Agile and Scrum methodologies. Participated in the creation of validation rules to execute business logic validation.
Contributed to the design and development of workflows, rule sets, and the integration of the application with external systems. Engaged in the creation of Data Types alongside local storage.
Worked on tasks related to Data transformation, Data page, and Report definition. Played in setting up Access groups, Access Roles, Operators, Application IDs, Org Divisions, Org Units, and Workgroups. Participated in testing and troubleshooting application issues using PRPC tools such as Rules Inspector, Clipboard, and Tracer. Implemented Decision tables and Declarative expressions. Implemented various tools to enhance the performance of the Pega Sales Automation application. Addressed enhancement requests and resolved bugs, leading to significant improvements in web functionality. Utilized Pega Diagnostic Center (PDC) for analyzing and resolving performance-related tasks. Applied hands-on experience in JavaScript and HTML to solve business challenges. Designed user interfaces for multiple modules, establishing reusable styles and formats across the application and numerous sales demonstrations, resulting in a reduction of CSS code. Optimized reports and queries, resulting in a decrease in response times from over 6 seconds to less than 0.2 seconds. Developed charts and graphs for dashboard widgets, aiding business visualization of forecasts and pipelines. Participated in project planning, implementation, and application migration using Agile Scrum methodologies. Implemented various case workflow designs and enterprise-class structures, demonstrating proficiency in rule-set management and situational layer cake in Pega. Pega Developer First Source, Hyderabad IN June 2017 May 2019 Executed diverse utilities to enhance the performance of the Pega CRM application.
Implemented improvement requests and resolved bugs, resulting in significant enhancements to web functionality. Analyzed and addressed various performance improvement tasks using PDC Pega Diagnostic Center.
Applied hands-on experience in JavaScript and HTML to address business problems effectively. Developed User Interface for multiple modules, establishing generic styles and formats for reuse across the application and various sales demos, resulting in a streamlined CSS code. Optimized reports and queries, reducing response times from 6+ seconds to less than 0.2 seconds.
Generated charts and graphs for dashboard widgets, facilitating business visualization of forecasts and pipeline data.
Participated in project planning, implementation, and migration using Agile Scrum Methodologies. Implemented diverse case workflow designs, and enterprise-class structure, and demonstrated expertise in rule-set management and situational layer cake in Pega. Worked on various Pega concepts including dynamic class referencing (DCR), routing concepts, agents, job schedulers, queue processors, authentication profiles, chatbots, Pega Email bots, AI decisions, DX API, and Co-Browse. Participated in designing new requirements. Engaged in the process of gathering requirements.
Emphasized the development of user interfaces, data types, correspondence, and paragraph rules.
Contributed to defect resolution along with the development of user stories.
Adhered to established coding standards and techniques and assisted in setting up standards. Designed and implemented User Interfaces using Sections, Harness, Portals, and Navigation rules. Crafted custom User Portals. Participated in the creation of validation rules to implement business logic validation. Worked on the design and development of workflows, rule sets, and the integration of the application with external systems.ACHIEVEMENTS Acknowledged with the College Excellence Award for outstanding academic performance and project work. Recognized with Excellence and Team Player Awards at Rockland Trust.Top of Form |
