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Title Night Shift Customer Service
Target Location US-FL-Orlando
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Orlando, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEA long term commitment with a great company.Willing to relocate: noAuthorized to work in the US for any employerWork ExperienceManagerCheckers Drive-In Restaurants, Inc. - Orlando, FLMarch 2021 to Present Assured customer satisfaction at all times Managed shifts Handled day-to-day operations Responsible for running night shift Supervised 6 employeesManagerBurger King - Orlando, FLOctober 2020 to February 2021 Open store Close store Supervise employees Count cashier drawers and load Drop deposits Secure and monitor store before open and closeHousekeeperLa Quinta Inns & Suites - Huntsville, ALJuly 2019 to February 2020 Replace soiled towels and linen, vacuum room carpets, and sweep, scrub, wax, and polish floors using brooms, mops, and powered scrubbing and waxing machines in a 300+ room hotel Arranged for the provision of extra room furniture, beddings, linen, and towels for guests with special needs Maintained lists of vacant rooms that required housekeeping attention before the arrival of their next occupantsCustodianOffice Pride Commercial Cleaning Services - Huntsville, AL March 2019 to February 2020 Followed directions from supervisors to adhere to a rotation schedule of assigned quadrants, working with co-workers as a team Provided carpet cleaning vacuuming, floor care, trash removal and restroom cleaning Removed all finger marks and smudges from vertical surfaces, including doors, door frames, around light switches, private entrance glass and partitions Sales RepresentativeJDT EnrollmentGroupNovember 2016 to December 2018Lower interest rates for customers.Organized and manage client information safely and securely. Keep a positive attitude while dealing with upset customers and over came any objections or issues. Kept work area clean at all times.Executed daily operations of contacting clients and potential clients to inform them of new services provided by the company.Sales RepOrlando Visions - Orlando, FLJanuary 2016 to November 2016Wrote orders and scheduled initiation of services. Periodically conferred with clients and establishment personnel to verify satisfaction with service and to resolve complaints.Revised and expanded prospectus to meet clients' needs. Planned and prepared technical reports, memoranda and instructional manuals as documentation of program development.Analyzed data processing requirements of prospective clients and drew up prospectuses of data processing plans designed specifically to serve clients' needs. Called on prospective clients to explain types of services provided by establishment such as inventory control, payroll processing, data conversion, sales analysis and financial reporting. Contacted representatives of government, business and industrial organizations to solicit business for data processing establishment.01/13/2016 Total Security Vision One Orlando, FLEducationBachelor's in PsychologyPost University - Huntsville, ALApril 2020 to PresentCertificate in Office Information SystemsJF Ingram State Technical College2014GEDJ.F Ingram State Technical College2012College STC in CosmetologyJ.F Drake State Technical College - Huntsville, AL Skills Any microsoft grenerated program (7 years) Customer Service Customer Care Call Center Customer Support Housekeeping Microsoft Office (7 years) Excel (7 years) Microsoft Word (10+ years) Microsoft Powerpoint (7 years) Microsoft Outlook (7 years) Custodial Experience Sales Management Telemarketing Microsoft ExcelCertifications and LicensesCommercial telephone seller certificationAssessmentsCall Center Customer Service  ProficientMarch 2019Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: ProficientVerbal Communication  FamiliarApril 2019Measures a candidate's ability to effectively convey information when speaking. Full results: FamiliarFood Safety  CompletedApril 2019Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: CompletedWork Style: Reliability  ExpertApril 2019Measures a candidate's tendency to be dependable and come to work. Full results: ExpertHome Health Aide Skills  CompletedJuly 2020Providing care to patients in a home settingFull results: CompletedSales Skills  ProficientMarch 2019Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.Full results: ProficientScheduling  FamiliarJuly 2020Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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