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Click here or scroll down to respond to this candidateCandidate's Name
Anthem, AZ Street Address PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLE EMAIL AVAILABLEOperations ExecutiveContinuous Improvement Facilities Management Project ManagementHighly accomplished leader with a history of successfully driving revenue growth for multi-national organizations. 20+ years operations and facilities management experience and a talent for streamlining operations and delivering solutions that exceed client expectations. 5+ years experience leading cross-functional teams in the planning and delivery of complex projects. Fully conversant with emerging trends, always seeking opportunities to deliver cost savings and efficiency gains. Strong supply chain, logistics, sales and business process reengineering talents; experienced in union and vendor negotiations. Fanatical about high-quality delivery, compliance and customer service. Recognized multiple times for exceptional delivery, leadership and revenue growth.Strategic PlanningProject ManagementCost Reduction & AvoidanceContract Development/NegotiationsSafety training and complianceP&L AccountabilityContinuous ImprovementRelationship BuildingRevenue GrowthWarehousingStrategic LeadershipFacilities ManagementSupply Chain & LogisticsVendor PartnershipsTransportationPROFESSIONAL EXPERIENCECookson Door Sales of ArizonaOperations Manager, July 2023 February 2024 (Contracted Position)Lead a team of service providers that installed commercial docks and doors as well as service of these items.Reduced OSHA recordables by 70% and vehicle incidents by 50% by training and follow up for each type of incident.Performed all onboarding training to include forklift and scissor lift training.Maintained correct inventory of parts and other equipment to ensure customer job completion around the stateUpdated all DOT required items for the operationFull P&L responsibility as well as hiring and other HR related itemsNATIONAL EXPRESS. Phoenix, AZ (Contracted Position)Interim General Manager, January 2023 June 2023Lead a Team of transit bus drivers and Maintenance team to service various routes in the Phoenix Metro areaRefined the Safety and hiring process to reduce incidents year over year and to ensure hiring of the most qualifiedResponsible for P&L, customer service with our clientsBOOSTER FUELS, Phoenix, AZ and San Diego. CA (Contracted Position)Operations Manager, June 2022-January 2023Lead a team of service professionals in delivering fuel to fleet customers.Established onboarding procedures for all newly hired associates to include checklists and any travel plans neededResponsible for P&L planning and execution for two marketsCollaborate with sales departments to ensure best service for customers across all sectorsPROFESSIONAL TOWING and RECOVERY, Tempe, AZFleet Manager, Project based Feb 2022-Apr 2022 (Project Basis)Establish onboarding procedures for all new hired associatesAudited and created action plans for safety and compliance with all State and Federal regulationsCreated tracking process for all equipment in the fleetStandardized all State and Federal filings for complianceUS FOODS, Phoenix, AZTransportation, Warehouse. Facility, Fleet, Safety and Security Manager, 2017-2022Developed and implemented fleet maintenance and facilities management programs including NH3 PSM/RMP for a facility. Developed and managed budget for a $400 million dollar in local sales facility.Standardized processes and drive adherence to PSM/RMP compliance standards per current Federal, State and IIAR standards.Identify and drive employee growth model to create empowerment for all.Created a Safety conscious environment with the help of empowered Safety Performance Teams (SPT) reducing incidents 19% year over year and currently trending to be ahead of planDeveloped a servant leadership training program for the Teams that report to me.Developed and executed a metric centric plan to meet annual goalsReduced employee turnover by 50%.A CREATIVE SOLUTION, Anthem, AZVice President of Operations, 2016 - 2017Spearhead the development and implementation of transportation and storage solutions for a diverse client base. Demonstrate facilities management expertise in leading operations across numerous locations. Develop and manage budget for multiple facilities.Standardize processes and drive adherence to service level agreements both internally and externally. Strictly maintain adherence to delivery schedules and coordinate the safe and timely warehousing and storage of goods. (98% effectiveness)Identify shipping and storage cost savings by eliminating redundancies and leveraging process improvement opportunities. Deliver an average of 8% savings across the customer base.Continuously engage with clients, monitor satisfaction levels and implement remedial action in underperforming areas.Collaborate with strategic vendor partners and build win-win partnerships resulting in expedited issue resolution and mutual revenue growth.Create a culture of excellence and high-quality service delivery. Implement morale-building initiatives, staff development and recognition programs.Monitor compliance with health and safety, quality and environmental standards. Take corrective action in non-compliant situations.SYSCO, Tolleson, AZDirector of Operations, 2014 2016Responsible for Transportation, Warehouse, Facilities and FleetDeveloped revenue-generating operations strategies and held full accountability for revenue growth and profitability of a multi-facility international company. Successfully led the planning and execution of projects led a team of 160 employees.Implemented development strategies to strengthen the operations leadership capability. Served as subject matter expert, shared knowledge and provided coaching on safety and regulatory compliance.Championed the acquisition of resources, negotiated contracts and engaged with vendor partners.Actively identified and mitigated business risk by developing risk management strategies.Developed and implemented fleet and staff expense control measures resulting in a $.03 reduction in costs per case.Reduced workplace accidents and related costs through strict enforcement of health and safety standards (reduced AL by 6% and OSHA by 12%).Created learning and development opportunities across the unit. Identified and mentored high-potential leaders.Leveraged the collective strength of leadership teams to drive achievement of company targets.Delegated responsibility to specialist teams to drive execution of strategic initiatives.THE CHEFS WAREHOUSE, Ridgefield, CTDirector of Operations, 2010 - 2014Maximized efficiency and operational performance by implementing process improvement strategies across 19 North-American facilities including warehousing, transportation and logistics units. Coached operations managers on maintaining health and safety standards, reducing workplace incidents and improving delivery. Directed a team of 640 employees.Established strong vendor relationships, identified commercial partnership opportunities and leveraged synergies.Leveraged project management skills in the capacity of Manager in the acquisition and integration team.Delivered a 9% cost saving by introducing expense control measures. Identified and eliminated redundant processes and optimized operational efficiency by implementing continuous improvement initiatives.Developed and implemented strategies to reduce accidents, injuries and insurance costs (reduced AL by 18% and OSHA by 9%).Drove adherence to state, federal and Canadian regulation; trained new divisions on the use of technology to improve processing and expedite issue resolution.Created a standardized safety program that encompassed numerous state and international requirementsHORIZON LINES, Oakland, CATerminal Manager, 2007 - 2010Championed the planning and execution of transportation strategies for the OAK Terminal. Optimized terminal operations by developing training strategies and guiding the transportation of oversized and specialty moves.Coordinated the acquisition of new warehousing facilities and negotiated services for the Stevedoring terminal.Increased operational productivity and delivered a 12% reduction in costs by identifying process improvement opportunities.Served as key member of the Pacific Maritime Association Sub Steering Committee analyzed issues and provided input into critical decisions.Developed and implemented expense control measures for maintenance and other cost areas a 9% saving.Directed a team of operations specialists focused on delivering high-quality customer service that surpasses expectations.Created and developed a Safety program/culture for the three western ports in the company reducing accidents by 41% and injuries by 175UPS, Northern, CAHub and Feeder Manager, 2002 - 2007Demonstrated diverse and extensive expertise across multiple areas including dispatch, hub, feeder and packaging.Shared knowledge by training staff, streamlining processes and implementing improvement strategies.Optimized productivity by developing and directing training interventions for up to 225 employees across 14 buildings in a 400-mile area.Embedded a safety culture and drove compliance with health and safety regulations.Recommended process improvements for implementation across multiple warehouse functions resulting in a reduction in misrouted or damaged goods.Facilitated labor union negotiations, and resolution of grievances and disciplinary issues.Additional ExperienceMarine Sergeant (Drill Instructor, Battalion Administrative Chief, Recruiter) United States Marine CorpsEDUCATION & CREDENTIALSProject Management Professional (PMP), PMIProgram in Wastewater TreatmentAmmonia Operator IPSM/RMP certifiedManagement Leadership School Driver Trainer School Interactive Management from Development Dimensions International Xerox School of Leaning for Professional Sales Skills Management Hooper Goode School of Professional Speaking Marine Corps Recruiter School Marine Corps Drill Instructor School Roadnet Academy Advanced courseSmith System, Defensive Driving Instructor Project Management Canyon State InstituteHONORS & AWARDSRepeatedly acknowledged as Manager of the Month, twice in 2006 and six times in 2004Honored as two-time Manager of the Quarter and chosen as the 2004 Manager of the YearRanked top in feeder operation in 2004 and number two in hub operations in 2005Ranked first in hub operation in 2006 and recognized as number two Driver Trainer School in 2000Volunteer youth leader at Crossroads Church in Anthem, AZ |
