| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEStreet Address Emery St.Longmont, CO Street Address
SummaryCustomer Service professional with over 10 years of experience. Looking for an opportunity to expand her skill set and to gain meaningful experience in Human Resources, Administrative Support and Accounting.SkillsSuperb verbal and written communication skills.Customer focused, experience working with diverse populations.Excellent office skills: computer, phone, fax, data entry, filing, note taking.Bilingual in English and Spanish (Native)Active listeningProblem solvingAdmin/Office Manager/ Boss Rooter 07/22 23 03/24Assisted in getting business started from day 1.Maintained Quick Books Pro as well as House Call Pro and ThumbtackMaintained schedule and customers through House Call ProAnswered incoming phone calls and provided service for what the business offeredScheduled appointments for local and surrounding homes and commercial businessesCustomer Service Representative/ Slade Glass End 07/22Assisted walk-in customers, over the phone customers as well as email customers with appointments for quotes on window, mirrors and shower enclosuresAnswered questions in regard to scheduling and when product would be done.Measured screens, mirrors and glass for windows and other items for exact fittingsOpened and closed office on daily basisTook payments via check, cash and Credit/Debit cardCustomer Service Representative/ Green Ride 08/21Answered inbound phone calls to set up reservations for shuttle and private rides for passengers to go to and from the Denver International AirportMade outbound calls when needing to clarify dates and times for passengers that set up reservations onlineCustomer Service Representative/ Aerotek 11/20 01/21Answered inbound phone calls regarding UGG, Teva, Sanuk, Hoka, Kooluburra shoes and apparel.Made outbound calls when needed to customer.Placed brand new orders for customers and processed warranty claims for damaged shoes.Assisted customers with returns for refunds and exchangesTook customer payments by credit or debit cards. Entered information in system.Administrative Assistant. Liberty Tax 01/21.22.23SeasonalAnswered phones and assisted clients with scheduling appointments for tax filing.Maintained files, created copies of necessary information, and sorted all paperwork as needed.Completed data entry and maintained all office files.Confirmed next day appointments.Administrative Assistant. Taddiken Tree 11/19 - 07/20Answered phones and assisted clients with scheduling of an arborists, billing, as well as answering questions about the services that Taddiken Tree providesMaintained files, created copies of necessary information, and sorted all paperwork as needed.Completed data entry and maintained all office files.Answered email inquiries to provided assistance with date/time of when arborists can meet with clients.Managed mail and packagesAccounts receivable emails and invoices, creating and processing payments.Confirmed next day appointments for plant health care and tree care routes.Manage and organized company filing within established standards.Maintain contact lists]Order office suppliesSupport company with various office projectsCaregiver Abele. Home care/ Alpine Home care, 2018-2019Ensured safety of patients following adult living guidelines.Collaborated with primary caregivers and other staff.Monitored and documented all medical needs, daily activities, behaviors, food, hygiene and all other aspects of patients day.Team Lead. Network Global, 2017- 2018Trained a group of 8 employees on computer system, best practices and operational manual.Ongoing written and verbal communication with warehouses and techniciansCreated delivery orders through different systems for technicians.Made outgoing calls to warehouses to assure product delivery and customer satisfaction.Made updated changes to shipping orders per warehouse requests.Communicated with co-workers regarding quality assurance issues.Turned over any quality assurance issue to incoming supervisor so that they could be handled in a timely manner at the end of the day.On site supervisor / Don King Landscaping, 2016- 2017Met with ongoing and new customers to assess and discuss landscaping needs.Read plans, ordered plants and trees per customer request.Ordered all materials for each landscaping project.Calculated all payroll for employees.Supervised the crew and made sure they had all they needed to complete each assignment.Front Desk Receptionist / Boulder Housing Partners, 2016Performed duties of primary receptionist at the Welcome Center. These duties included: answering phones, greeting the public & answering their questions, referring visitors to appropriate staff members and other departments, explaining housing programs, assisting applicants with housing applications and providing community resources as needed.Responsible for entering data into Yardi, Survey Monkey, Excel and Word documents as needed.Sorted and distributed incoming department mail. Processed outgoing mail, including but not limited to determining proper postage.Produced and distributed mass mailings of materials to applicants, participants and residents.Offered translation and interpretation assistance as needed by staff or customers.Customer Service Representative. Aerotek/Otter box, 2015Answered inbound phone calls regarding Otter box/Life proof cases. Made outbound calls when needed to customer.Placed brand new orders for customers and processed warranty claims for damaged cases.Took customer payments by credit or debit cards. Entered information in system.Administration Assistance/ Client Care Manager. All Valley Home Care, 2014-2015Answered phones and assisted clients as well as caregivers with schedule issues, call offs, and replacements.Maintained files, created copies of necessary information, and sorted all paperwork as needed.Sent and received faxes and placed in corresponding orders.Completed data entry and maintained all office files.Drove to potential clients home to fill out paperwork, set up schedules to get clients setup to receive assistance with company.Greeted clients and caregivers in a polite and professional manner.Office Assistance / Essex Motors, 2014Answered phones, directed calls and took accurate messages.Maintained files, created copies of necessary information, and sorted all paperwork as needed.Took payments by cash, check, credit/debit card, money orders and inputted payments into Desk Manager.Greeted customers in a polite and professional mannerOrdered items to keep office well maintained and stocked up.Made collection calls and worked with repossession gentlemen to bring in vehicles that were not paid.Office Assistance. Employment Solutions/Gro Tec II, 2013-2014Answered phones, directed calls and took accurate messages.Sent and received faxes and placed corresponding orders.Created orders via email them sent them to corporate office to have them put into SAP computer program.Printed orders, assembled them, shipped them or scheduled pickups through UPS and FedEx as well as different trucking companies, DHL, Estes Express Lines, Old Dominion Freight Line.EducationGED Diploma |
