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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILEWell-rounded professional backed by valuable management, retail, and customer service experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Communicate effectively with clients, internal staff, providers, and insurance payers to support the billing process.High Academic Honors Recognition / Deans List.Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate.Well-organized, manage time and priorities in multi-task environments.Pay close attention to detail for accurate and compliant documentation.Dependable team player who works collaboratively with staff to promote quality customer service.Communication Platforms MS Teams, Google Meet, ZoomMicrosoft Office Applications MS Word, MS Excel, MS PowerPoint Type 42 WPMKEY QUALIFICATIONSMedical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBsRevenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party PayersElectronic Health Records (EHR) Electronic Medical Records (EMR)Managed Care (HMO PPO and POS) Workers CompensationInsurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM, HCPCS, CPT)EDUCATIONUltimate Medical Academy Associate of Science Degree Medical Billing and Coding, 2023Midwest College of Cosmetology Normal, IL Certificate of Completion CosmetologyWORK EXPERIENCEMurphy USA Retail Bloomington, IL 01/2023 PresentGeneral Manager / Customer ServiceSupervise team members, create schedules, hire and train new employees, and delegate tasks.Answer incoming phone calls, complete vendor orders, maintain gas pumps, and enforce safe working procedures.Operate cash register, process transactions, collect payments, and issue change due.Address issues in a professional manner and resolve staff and customer service problems.Ultimate Medical Academy Mayfair, IL 07/2022 01/2023Full Time StudentRemained self-directed, motivated, and accountable for personal actions.Came prepared for class and completed assignments on time.Navigated new technology, utilized available resources, and set realistic expectations.Circle K Retail Normal, IL 11/2014 04/2022General Manager / Customer ServiceHired, trained, and supervised employees.Answered inbound phone calls and attended conference and trade shows to learn about new products.Operated cash register, processed transactions, accepted payments, and completed reports and paperwork.Built relationships and stayed attentive to employees by motivating them to succeed and improve.Resolved customer complaints and answered questions regarding policies and procedures.Additional work experience includes 4+ years as Manager in Training at Loves Travel Stop in Leroy, ILVolunteered at Home Sweet Home Mission in Bloomington, IL for 9+ yearsStocked and organized shelves and displays and maintained overall cleanliness in the establishment |
