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Education: Virginia Commonwealth University, Bachelor of Science degree in Psychology, Street Address , Richmond, VirginiaProfessional Experience2019 PresentReston, VA, and Naples FLT.G.I. Fridays, Williamsburg, VAManagerNov 2016 to Feb 2019Manhattan's N. Y. Deli & Pub, Newport News, VACatering DirectorSept 2015 - Nov 2016 Develop a unique menu according to clients' specific events and budgets. Create proposed items for each event. Present hot and fresh products to each clients event. Personally ensure that all items ordered are delivered on time. Coordinate with any needed rental vendors to assure satisfaction to clients. Staff for all events as needed.Hooters, Richmond, VAManagerAugust 2013 -September 2015 Responsible for scheduling all FOH staff (30-member wait staff, seven-member bar staff, and four-member host staff). Identify trends with patrons in ordering and staying within budget. Coach all levels of staff to increase awareness, knowledge, sales, and Guest Survey responses. Constant guest interaction. Able to perform all opening and closing procedures. Longhorn Steakhouse Newport News, VAManagerMarch 2010 - August 2013 Effectively managed a staff of 90+ employees, as well as overseeing a restaurant grossing 4. 2 million dollars. Led team for the new restaurant opening. Select staff from 300 applications. Effectively train all members on procedures and presentation standards. Prepare weekly cash, check, and invoice reconciliation for the corporations. Accurately project sales trends and guest counts to ensure proper coverage at staff levels. Analyze ongoing staff levels versus the corporate labor matrix. Daily batch A/P to corporate headquarters. Handle cash, prepare deposits, and balance cash to daily generated reports. Candidate's Name
Village Grill, Ashburn, VAOwner/ManagerFebruary 2008 to February 2010 Duties included all staffing and training. I created an off-site catering program by creating and delivering catering menus for local schools and businesses. Sales analysis performed daily. Inventory is taken twice weekly to ensure product integrity. Responsible for A/P and P/R. Performed every function within the restaurant as needed. Oversaw all levels of product orders. Made all decisions regarding promotions and advertising. Utilized multiple vendors to secure the best pricing on all products. Developed, implemented, and trained staff on new menus. Old Dominion Brew Pub, Ashburn, VAGeneral ManagerJunee 2005 to February 2008 Promoted from Assistant Manager to General Manager in June 2007. Created daily sales analysis for the existing owner. Balanced daily sales to cash deposit. Filled in at every point and back of house position as needed. Balanced and reported P/R to inform at the ion to the accounting department on a bi- weekly basis. Hired/train front-of-house staff. Analyzed, developed, and implemented a new menu. Manhattan's NY Deli & Pub, Newport News, VAOwner/ManagerAugust 1999 to May 2005 Oversaw all day-to-day activities. Bi-weekly inventory to analyze costs and ensure no theft. Responsible for all hiring/firing/training of all levels of staff. Analyzed and reviewed sales reports, managers shift reports, and forecasts with a business partner daily. Brought in insurance and profit-sharing programs for all full-time employees. Received certification as a T. I. P. S. instructor and personally trained/certified all staff members. Worked five back-of-house shifts a week to minimize payroll. Candidate's Name
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