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Click here or scroll down to respond to this candidateCandidate's Name
CONCIERGECONTACTSeattle, WAPHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFILEDedicated and personable Concierge with a proven track record of delivering exceptional customer service. Adept at managing front desk operations, ensuring security, and providing residents with a welcoming and secure living environment. Seeking an opportunity to contribute my skills and commitment to resident satisfaction in a dynamic setting.KEY SKILLSExceptional customer serviceFront desk managementSecurity surveillancePackage handlingEmergency responseParking logisticsExcellent communicationDetail-orientedProactive problem-solvingTeam collaborationEXPERIENCECONCIERGE 2014 November 2023Escala Condominium (Columbia Hospitality) Seattle, WA Greet and assist residents and visitors, responding promptly to inquiries and concerns with a professional and courteous demeanor. Efficiently managed front desk operations, including answering phones, handling mail, and overseeing credentials for residents and guests, ensuring a seamless process. Handle the reception and distribution of packages, maintaining accurate logs for timely deliveries to designated residents and tenants. Maintain the cleanliness and organization of the lobby, creating a welcoming environment for residents and guests. Monitor security cameras, promptly reporting any suspicious activity or safety hazards to management, ensuring a secure living environment. Respond adeptly to emergencies, such as fire alarms or medical incidents, following established procedures to safeguard the well-being of residents and guests. Manage parking logistics, guaranteeing appropriate access for residents and guests, while ensuring all vehicles are registered and accounted for. Provide personalized delivery services, including packages, newspapers, and laundry, ensuring residents receive items promptly and reliably. CONCIERGE 1999 - 2014Cruise Terminals (Columbia Hospitality) Seattle, WA Successfully executed the opening of all cruise ship terminals. Helped establish the entire concierge division. Ensured guests' needs were met by proactively providing assistance. Facilitated reservations for guests, whether for transportation, dining, etc. Oversaw the logistics of luggage storage. |
