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Title Program Manager Scrum Master
Target Location US-FL-Orlando
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYHighly skilled and results-driven Technical Program Manager with over 21 years of experience in Information Technology, leading technical teams, implementing innovative IT solutions, and driving organizational growth. Proven track record of delivering strategic direction, managing complex projects, and optimizing IT infrastructure to support business objectives. Seeking a challenging leadership role where I can leverage my expertise to drive digital transformation and achieve sustainable business success.SKILLSLeadership and Team ManagementIT Strategy and PlanningProject ManagementVendor ManagementBudgeting and Cost ControlSAFe Agile expertiseBusiness Intelligence and AnalyticsCloud Computing (AWS)Application Development & SupportProduct ManagementInnovationDelivery ExcellenceEDUCATIONMasters in Computer Applications (MCA)Osmania University, INIDACertified Scrum Master (CSM)Scrum AllianceSAFe AgilistSAFeCertified Professional in Project and Program ManagementCognizant Technology SolutionsAWS Technical AccreditationAWS Cloud Economics AccreditationAmazon Web Services Training and CertificationWORK EXPERIENCEEmployer  Cognizant Technology Solutions July 2010  Till DateClient: Blue Cross Blue Shield Association (BCBSA)Chicago, ILAug 2023  Till DateRole: Technical Delivery Leader/ Program ManagerClient: Wellmark - BCBSADes Moines, IAApr 2020  Jul 2023Role: Technical Program Delivery ManagerResponsibilities:Successfully implemented projects/programs using various latest technologiesEngaging appropriate business partners/program stakeholders in program development effortsDelivering program/project deliverables on timeDefining program and project Road-maps, milestonesLead the design, development, and deployment of innovative IT solutions to improve operational effectiveness and drive competitive advantageCoordinating resources across multiple projects within the programCreating and maintaining all software development program management deliverables throughout the project lifecycleManage cross-functional teams for effective project executionManaging test delivery for application projectsTranslate product specifications into program deliverablesDevelop and maintain program plans and communicate program status to management and internal teamsManage the program-level decomposition of work across multiple delivery teamsCreating project status reports with input of project teamWorking with Multi-Vendor/Multi-System Projects with complex IntegrationsLead Architecture and Technical Teams in providing the strong Architecture and Technical design and solutionsReviewing Architectural and Data flow diagrams and providing guidance to the teamParticipating in Design Reviews and Test plansManaging Project/program Scope, Budget, Timelines and ResourcesIdentifying the Project risks and the mitigation plansClient: Disney ParksOrlando, FLOct 2017  Apr 2020Role: Technical Delivery Manager & Sr. Scrum MasterResponsibilities:Managed and Implemented Multi-Million projects with Complex IntegrationsManaged and provided sustainment support to Master Data Management Applications in various Technologies and ToolsEstimations, Resource Management and Budget planning for various projects and enhancement requests/change requestsApplication and Platform hardening using proactive problem management skillsHandled multiple projects in parallel, managed and delivered successfullyGenerating various Status Reports including RAG status and the Dash boards to update and communicate the Project status with various Stakeholders and the leadershipReviewing the Project Financials regularly and planned vs forecasted and raise the Change Requests for any Scope change impacting Budget or TimelinesFacilitate Program Increment (PI) events including PI Planning and Tracking PI Objectives, PI Goals, Epics and FeaturesFacilitate Scrum events (Daily Standups, Sprint Planning, Sprint Reviews, Retrospectives) for multiple cross-functional teams to ensure alignment and progress towards sprint goalsCoach and mentor Scrum team members, Product Owners, and stakeholders on agile principles and practices to foster a culture of continuous improvement and collaborationCollaborate with Product Owners and Business stakeholders to prioritize and refine the product backlog, ensuring that it reflects business priorities and is ready PI and sprint planningIdentify and remove impediments that obstruct team progress, leveraging strong problem-solving skills and collaboration with other Scrum Masters and leadershipTrack and report key agile metrics (e.g., velocity, burndown charts) to provide visibility into team progress and facilitate data-driven decision-makingClient: LPL FinancialFort mill, SCApr 2016  Sep 2017Role: Technical Delivery Manager/Scrum MasterResponsibilities:Handled multiple projects in parallel and managed, delivered successfullyInvolved in Planning phase of the projects to estimate the high-level ROM and getting the Stage gate approvals by Demand ManagementPreparing the project plan and other Stage gate documents/deliverablesDefining and Controlling the Scope, Identifying the Risks and taking appropriate actions to handle the risks and Cost ManagementResource Management includes planning and resource allocationRich experience in prioritizing and managing the Epics, Features, User Stories, Burn down charts, Daily Scrum meetings and RetrospectiveHelped Product Owner and team in prioritizing the Features/User Stories for a given Sprint to deliver the work products on timeGenerating various Status Reports including RAG status and the Dash boards to update and communicate the Project status with various Stakeholders and higher managementReviewing the Project Financials regularly and planned vs forecasted and raise the Change Requests for any Scope, Budget or Timelines changes.Client: Lowes Companies Inc.Mooresville, NCApr 2010  Apr 2016Role: Technical Delivery ManagerResponsibilities:Managed requirements and design phase towards identifying mutually agreed solutions with technical teams and business partners.Detailed analysis of requirements and providing the Estimations and WBSDefining and Controlling the Scope, Identifying the Risks and taking appropriate actions to handle the risks and Cost ManagementResource Management includes planning and allocation of resourcesGenerating various Status Reports and the Dashboard to update and communicate the Project status with various Stakeholders and senior leadershipManaging onsite and offshore teams to make sure both the teams are aligned and able to meet the timelinesHelping BAs in preparing the BRD, BSD and Use CasesProviding the support in Business Solution/DesignTo review the work products/deliverables (BRD, BSD, HLD, DDD, Test Plan and TSR etc.) of my onsite and offshore team to ensure defect free delivery to the client.Employer  Polaris Software Labs Ltd. May 2006  July 2010Client: CITI BankTampa, FLMay 2006  Jul 2010Role: Technical LeadResponsibilities:Detailed Analysis, Design and preparing Design Documents (TDD, FDD, MDD)Development and Testing of the workflows using all features of C, Pro *C and Oracle PL/SQL includes functions, stored procedures, packages, triggers, collections and all other featuresReviews of work products of my team members to ensure defect free delivery to the clientResolving user issues (Technical/Functional) based on requests receivedTo analyze and prioritize the new issues/enhancements for developmentCommunication with Business and End Users to understand the requirements in order to enhance the system featuresParticipation in production cutovers for a successful deployment of the code changes into Production EnvironmentEmployer  Patni Computer Systems May 2004  May 2006Client: MetLifeMumbai, IndiaMay 2004  May 2006Role: Sr. Software EngineerResponsibilities:Detailed analysis of user requirementsPreparation of Design documentsDevelopment and Testing of the workflows using all features of C, Pro *C, Forms, Reports and PL/SQL includes functions, stored procedures, packages, triggers, collections and all other featuresReviews of work products of other team members to ensure defect free delivery to the clientCommunication with the client and Onsite Coordinator/Delivery ManagerMaintenance of Oracle DatabaseCreation of new Databases, Table Spaces, Schemas and DB objects etc.Migration of Database from Oracle 8.1.6 to 9.2.0.5 on HP-UnixTaking Backups and Restore the databasesHP-Unix box setup (includes creation of Volume Groups, Physical Volumes, Logical Volumes, File Systems, new users and groups etc.)Project Applications setup on HP-UnixEmployer - Tata Teleservices Ltd. Hyderabad, India.Software Engineer Mar 2003  May 2004Govt. of A.P., India Hyderabad, India.Developer (Project Trainee) Nov 2001  Feb, 2003

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