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Administrative Assistant Customer Servic...
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Title Administrative Assistant Customer Service
Target Location US-IL-Palos Heights
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address   PHONE NUMBER AVAILABLE  EMAIL AVAILABLEPROFILEResults driven Administrative Assistant with over 8 years of experience providing outstanding administrative support to executives in a variety of industries. A successful candidate for an assistant role with a high level of creativity and strong communication, problem-solving and time management skills offering proven performance in these areas.EDUCATIONMoraine Valley Community College  Palos Hills, IllinoisCertified Nurse Certificate  1999RELATED SKILLSAdvanced PC skills (proficient using Microsoft Windows, Word, Excel, PowerPoint, and Outlook)Quickbooks  Accounts Payable  Accounts ReceivableType 70 wpm  Internet  Fluent in English/PolishEXPERIENCECustomer Service/IT Specialist Remote PositionJanuary 2022- January 2023DishRecognize individual customer service needs and resolve their inquiryProvide excellent customer service, negotiation, and interpersonal skills, with the ability to recognize and support the specific needs of the most vulnerable customersMaintain and update customer related information systems to ensure that our client hold accurate records; collect and access appropriate information relevant to type of callRespond to customers through a variety of channels including telephone (both inbound and outbound), internet, and written correspondence as appropriateAcquire detailed knowledge of product ranges and services to provide excellent serviceServe customers across the product portfolio and resolve a wide range of common inquiriesPersonal Assistant Palos ParkJune 2021 - October 2021Joe Costa  AttorneyTake care of all paperwork filingPay bills, make paymentsSchedule appointmentsTake callsOrganizing and filingPrepare meetings and notesSchedule travel hotels, car rental, restaurantsMaintain schedule and appointmentsCall and receive quotes for various jobsExtensive internet research and knowledgePersonal Assistant October 2019- February 2920Eastman FamilyReservationsMaintaining home while out of townOrganizing partiesMaking reservationsCalendar keepingMaintaining all personal phone calls and schedulesProfessional Wealth Advisors. Downers GroveAdministrative AssistantJanuary 2020  February 2021Experienced Professional in AdministrationProvide support to the management and executive teamAnswer phones, switchboard operationSchedule and verify appointments, meetings, and all conferencesGreat clients and appoint to conference areaMaintain the office in a highly organized fashionProcess excellent computer skillsComplete additional projects as needed we little to no supervisionHanex Utilities Burr RidgeOffice ManagerFebruary 2018.  April 2019Provide support to owner in all aspects of everyday operationsAR/AP management, Payroll, AccountingProvide administrative support in scheduling, planning and documentsRemain highly organized and correspond all filesMaintain the office in an orderly fashionExperience in Quickbooks, Excel, Microsoft Word, etc.Possessed very strong skills in administrationManaged all office duties with minimal supervisionBrigham Construction. Oak ForestOffice Manager/Administrative Assistant September 2012 to January 2015Provided support to CEO with day to day operations and handle complex daily schedulesHandled all travel arrangements as needed including hotel reservations and car transportationProvided project and administrative support in all aspects including: document preparation and management, scheduling and planning candidate and client interviews and meetings, accounts receivables and accounts payable, expense reporting, correspondence and file managementRemained highly organized with attention to detailHandled heavy telephone contacts with all levels of internal and external employees and managementPossessed very strong interpersonal, oral and written communication skillsProductively maintained the office with minimal supervision or directionMaintained impressive calendar of eventsAbility to direct complex projects from concept to fully operational status with time restraintsExperience in dealing with executives at all levels of an organization, getting and giving complex and sensitive information in both verbal and written communicationsPossessed very strong interpersonal, oral and written communication skillsSave-on-Kithens StreamwoodAdministrative Assistant April 2008 to September 2012Provided support to Managing Partner while demonstrating capacity to provide comprehensive professional support including calendar management, coordinating on-site and off-site meetings, and handled all travel logisticsProvided project and administrative support in all aspects including: document preparation and management, scheduling and planning of meetings, expense reporting, correspondence and file managementProven strong computer and Internet skillsSensitivity to confidential matters; Excellent interpersonal skills and project coordination experienceExperienced interactions with executives at all levels of an organization, getting and giving complex and sensitive information in both verbal and written communicationsAdvocate Christ Hospital Oak LawnCertified Nurse Assistant 1999Worked under the direction of a Nurse and performed various duties such as: taking vital signs, taking blood pressure, EKGs, and phlebotomyProvided hands on nursing care to patients, residents, clients and customers in a variety of health care settingsAssisted with bathing, dressing, eating, toileting and oral care to people who cannot do these tasks aloneMaintained work operations by following policies and procedures, completing forms, logs and recordsProvide patient comfort by utilizing resource and materialTransporting patients, answering calls lights and requests, reporting observations of the patient to the nursing supervisorUsed strong judgment and initiative to multi-task in a fast-paced environmentReferences available upon request

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