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Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLELinkedIn URL: https://LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYDedicated hard worker. Hardworking job seeker with excellent people skills is motivated and eager to learn. Good at following directions and customer service, I bring a professional attitude and ability. Im on time, responsible, and ready to make your customers satisfied.Forklift operatorCherry picker operatorCertified cook trainerTroubleshootingActive DirectoryTicketing SystemCall Center TriageiCloud, Virtual MigrationsTCP/IP, LAN, WAN, VLAN, VPN, VOIP, PBX, Wi-FiMicrosoft Windows, Mac OSX, iOSLocal & Network PrintingMicrosoft Office 365Remote Desktop UtilityWired & Wireless NetworkMultiple Antivirus SoftwareLinux, CRMEMPLOYMENT HISTORYACI Learning San Antonio, TX Oct 2020 PresentComputer User Support Specialist Training InternshipInstalled and supported Windows OS including command line & client support while troubleshooting devices and resolving network issuesEnsured physical security & common attacks while securing the wired and wireless local networkDetected various types of compromises and have an understanding of penetration testing and vulnerability scanning conceptsAmazon San Antonio, TX 2021 PresentWarehouse AssociateObtain merchandise from bins or shelvesManually or mechanically load or unload materials from pallets, skids, platforms, lifting devices, or other transport vehicles.Operate equipment such as forkliftsIhop San Antonio, Tx 2002- 2021Cook/MODMonitor sanitation practices to ensure that employees follow standards and regulations.Check quality of foods or suppliesIdentifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skillsInstruct cooks or other workers in the preparation, cooking, garnishing, or presentation of foodTrain food preparation or food service personnelEDUCATION / CERTIFICATIONSACI Learning San Antonio, TX Computer User Support Specialist 2022A+, Network+, Security +Axelos Global Best Practice London, UK ITIL Foundation Certification2022REFERENCESAvailable upon request. |