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Title Customer Service Sales Representative
Target Location US-CT-Hamden
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  3rdStreet, Hamden, CT Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEOVERVIEWI am a motivated new American with full and legal work authorization in the United States. I have a great work ethic and I am willing to learn new skills. I have experience in legal translation, managing reporting, and program development.WORK EXPERIENCEIntegrated Refugee & Immigrant Services New Haven, CT, USA Interpreter Feb 2024 Interpreted meetings, workshops, trainings, and other events involving IRIS staff, partners, and beneficiaries.Barchi Business Center - BBC Kabul, AfghanistanSales Representative / Cashier Dec 2017  Oct 2023 Provided excellent customer service, addressed inquiries, and ensured customer satisfaction, Buildt and maintained strong relationships with customers to establish long-term connections, Conducted market research, gathered intelligence, and identified trends, competitors, and customer needs, Increased sales by engaging potential customers through persuasive presentations, price negotiations, and closing deals. Provided efficient and accurate cashier services to customers during checkout. International Development Law Organization Kabul, Afghanistan Administrative / Translation Associate June 2018  Oct 2023 Provided translation and interpretation services for IDLOs programs and projects in Afghanistan, Translated documents, reports, presentations, and other materials from English to Dari and vice versa, Interpreted meetings, workshops, trainings, and other events involving IDLO staff, partners, and beneficiaries, Ensured accuracy, quality, and consistency of translations and interpretations, and Reported to the translation team manager and worked closely with the program managers and technical specialists.MCM Learning Incorporation Kabul, AfghanistanAdministrative / Translation Specialist June 2018  Oct 2023 Interact with partners around the world in Marketing, Sales, Legal, HR, and other departments requiring support with their translation needs, Provided translation and interpretation services for MCMs programs and projects in Afghanistan, Manage all requests and perform document translations of design drawings, engineering specifications, purchase specifications, technical manuals, data sheets, design memos, Translate and review the translations of seller support communication messages and other content from English to Dari, Pashto, or other languages, and vice versa, Ensured accuracy, quality, and consistency of translations and interpretations, and Reported to the translation team manager and worked closely with the program managers and technical specialists.Tawajod Industrial Company Dar es Salam, TanzaniaBranch Manager April 2016  Dec 2017 Directed all operational aspects of the branch, including distribution operations, customer service, human resources, administration, and sales, Assessed local market conditions and identified current and prospective sales opportunities for the manufactured products, Created and managed implementation plans and roadmaps for the national maintenance strategy, a vital component of Tanzanias self-reliance vision, Adapted at leading direct and indirect reports, delivering punctual services, and managing compliance, Network to improve the presence and reputation of the branch and the company, and Ensured adherence to high ethical standards and compliance with all regulations and applicable laws.International Development Law Organization Bamyan, Afghanistan Administrator / Legal Translator Apr 2014  Dec 2015 Translated legal documents, such as laws, decrees, judgments, contracts, reports, etc. from and into English, Dari, and Pashto, and ensure accuracy, consistency, and quality, Interpreted oral communication, such as meetings, trainings, workshops, interviews, etc. between Afghan and international counterparts, and facilitate cross-cultural understanding, Provided legal advice and assistance to Afghan justice officials and other stakeholders on legal issues and terminology, Conducted legal research and analysis on various topics related to the justice sector and legal reform, Contributed to the development and dissemination of legal publications and materials, and Supported the coordination and collaboration with other translation units and partners. Norwegian Refugee Council Kabul, AfghanistanLegal Consultant and Translator Dec 2013 - Apr 2014 Conducted legal research and analysis on various topics related to the different programs and its beneficiaries, Translated legal documents, such as laws, policies, reports, contracts, etc. from and into English, Dari, and Pashto, and ensure accuracy, consistency, and quality, Interpreted oral communication, such as meetings, trainings, workshops, interviews, etc. between Afghan and international counterparts, and facilitate cross-cultural understanding, Provided legal advice and guidance to staff and beneficiaries on legal issues and procedures, Contributed to the development and implementation of project strategies, policies, activities, and Supported the coordination and collaboration with other NRC core competencies, governmental stakeholders, and humanitarian actors. United Nation Population Fund (UNFPA) Kabul, Afghanistan Demographer and Cartographer Sep 2013 - Dec 2013 Designed and implemented the Population Estimation Survey of Afghanistan (PESA) survey methodology, sampling, questionnaire, and data collection tools, in collaboration with the government and other partners, Supervised and monitored the PESA fieldwork, data quality, and data processing, and provide technical guidance and support to the survey teams and enumerators, Analyzed and interpreted the PESA data, and produced statistical reports, tables, charts, and indicators on various demographic and socio-economic topics, Produced and updated the PESA population maps and geospatial data, and ensure their accuracy, accessibility, and usability for different users and purposes, Provided technical assistance and capacity building to the government and other stakeholders on demographic and geospatial analysis and applications, and Contribute to the dissemination and advocacy of the PESA results and products, and their utilization for evidence-based planning and decision-making. Afghan Students Association Mysore  ASA-M Mysore, India Academic & Cultural Officer Jul 2009 - Jul 2010 Assisted students with their academic program development, including tasks such as assisting with university admissions and coordinating with relevant universities regarding their academic affairs. Helped students with their residential documents, such as facilitating the renewal of residential permits, extensions of passports, and visas. Successfully coordinated numerous cultural programs to celebrate international festivals organized by international students.Istiqlal High School Wardak, AfghanistanTeacher / Instructor Apr 2005 - Jun 2007 Developed comprehensive lesson plans for students in grades 4 to 6, ensuring alignment with the curriculum and learning objectives. Delivered engaging and effective math instruction to students, employing various teaching strategies and techniques to enhance their understanding and mathematical skills. Conducted regular assessments to evaluate students' progress and understanding, and diligently graded their assignments and tests. Provided individualized support and assistance to students who required additional help, tailoring my approach to address their specific needs and challenges. Actively engaged in parent-teacher meetings to discuss students' progress and any obstacles they may be facing in their academic journey, fostering open communication and collaboration with parents/guardians.EDUCATIONIntegrated Refugee & Immigrant Services New Haven, CT Cultural Orientation training Jan 2024Avicenna University Kabul, AfghanistanMasters in Private Law Mar 2021 -OngoingUniversity of Mysore Mysore, IndiaBachelors Degree July 2007 July 2012University of Annamalai Tamil Nadu, IndiaDiploma in Public Administration July 2012 July 2013 Lycee Istiqlal Kabul, AfghanistanHigh School Diploma Mar 1995  Jun 2007SKILLS AND STRENGTHS Customer service and business skills Computer skills: Proficiency in MS Office Suite, Google Suite, emailing, Internet, social media, typing. Teamwork Skills Teaching experience Translation of English to Dari and Dari to English Analytical Skills Academic writing Skills Eager to work hard and improve Experience of working with refugee-related organizations. Languages: Dari/Farsi/Persian: Native/Fluent English: Advanced Pashto: Basic Urdu: BasicREFERENCES Aniko Szabo, Employment Services ManagerIRIS- Integrated Refugee & Immigrant Services235 Nicoll Street, 2nd Floor, New Haven, CT 06511Office: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEMohammad Qahir Arian, Translation SpecialistIDLO- International Development Law OrganizationKabul, AfghanistanOffice: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEAndrea Streets, Interpreter CoordinatorIRIS- Integrated Refugee & Immigrant Services235 Nicoll Street, 2ndFloor, New Haven, CT 06511Office: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLE

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