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Click here or scroll down to respond to this candidateCandidate's Name
Street Address 14 Ileagnes RoadRaleigh, NC Street Address
PHONE NUMBER AVAILABLE (C) EMAIL AVAILABLECredentials7+ years of business/systems analysis experience between Fidelity Investments and IBMStrong professional and personable communications skillExperienceTechnical Support Professional IBM, Remote 02/2020 present responsible for level 2 customer support and case management (CSP Salesforce) for IBMs software purchasing tool ShopzSofware Support Engineer - Amber Road 5/2011 5/2014-responsible for technical support to global customers and trading partners from issue, conception, resolution to follow-up in Transportation Mgmt and Supply Chain-Monitors, manages and resolves customer requests via case management software in accordance with service level agreements-EDI/XML/ message processing and handling using SQL Developer and PuTTY(UNIX)Sr. HR Business Analyst - Fidelity Investments, Cary, NC 7/2002 7/2009-business analysis of HR defined benefits needs as it pertained to IBM and other HR outsourced companies-report programming of HR data using SQL/DB2, Hyperion, SAS and MS Access-programmed from XTRAC, DB2, Excel and other databases-assisted in the validation of sensitive data and communicated appropriatelySr. Systems Analyst - IBM, RTP, NC 9/1986 7/2002-business analysis of HR defined benefits needs as it pertained to IBM-report programming of HR data using MVS/JCL, SAS, VM, SQL/DB2, and Hyperion-programmed from XTRAC, HRIS, Business Objects, DB2, Excel and other databases-assisted in the validation of HR data and made appropriate recommendationsAviation Ordnance Man 5 (AO5) - US Navy 6/1976 7/1980-responsible for leading team in the handling of aviation weaponry and armament for base naval aircraft NAS Miramar, CaliforniaEducationAttended Coleman College, San Diego, Ca. 9/1978 5/1980 computer programming; completed core curriculum prior to end of Navy tour of dutyGraduated William G. Enloe High School, Raleigh, NC 6/1976SkillsExcellent oral and written communication skillsIntermediate SAS, SQL expert, Intermediate Business Objects, MS Office Suite11000 Weston ParkwayCary, NC 27513-2261PHONE NUMBER AVAILABLESummary: Sr. HR Business AnalystData validation of large databases and analysis for HR outsourcing division to identify data inconsistencies, abnormalities, proper data gathering methods and cost effectivenessUsed Hyperion/Brio, Microsoft Access, SQL extensivelyData gathering and manipulating from various data sources to inlcude Excel, Text files, Access, Oracle databases, XTRACCreated and maintained reports of various kinds that included large amounts of dataExperienced and thorough in both oral and written communicationsResearch Triangle Park, NCSummary: Sr. Systems AnalystExtensive experience in BASE SAS, SAS-SQL, in large mainframe environmentWorking Knowledge of statistical procedures: PROC FREQ, PROC MEANS, PROC SUMMARY, PROC REPORT, PROC TABULATEThorough knowledge in SAS programming, merging SAS Data set, Macro Facility, Preparing data, Producing reports, SAS formats, SAS functions, SAS statements, Business ObjectsKnowledge of Advanced Data Editing Procedures for Data corrections and Data validation using SQL.Working Knowledge of IBM Legacy systems MVS/TSO, JCLUsed Hyperion/Brio, Microsoft Access, SQL extensivelyCreated and maintained reports dashboard for basic management reportingExperienced and thorough in both oral and written communications |
