| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidate Candidate's Name
( PHONE NUMBER AVAILABLE ( EMAIL AVAILABLE SUMMARY OF QUALIFICATIONSVersatile Technology Consultant with over two decades of experience insystem administration excelling at Peraton/FDA and Dun & Bradstreet andAT&T with a record of resolving over 150 Service Now tickets monthly.Renowned for cybersecurity experience and innovative solutions. I reducedticket backlogs by 99% at Ensono Corporation and saved AT&T $55,000 throughsavvy procurementResults-oriented, customer-focused IT Professional with 30+ years ofexperience in implementing and integrating cost-effective, high performancetechnical solutions to meet challenging business needs. > Strong technical background in UNIX / Linux System Administration, troubleshooting, debugging, problem analysis and resolution with a genuine commitment to quality and customer satisfaction. > Superior ability to multi-task and develop and implement innovative solutions within tight time-frames. Recognized as the "go to person" for quick resolution of technical issues. Proven skills in developing procedures to streamline and improve daily operations. Extremely flexible and adaptable with demonstrated ability to learn and become proficient with new technologies at a very fast rate. > Exceptional communication and relationship-building skills at all levels. Interfaces effectively with upper management, peers, vendors, and users.Skills:Cybersecurity knowledge, Machine Learning, Information architecture, ITILframework TECHNOLOGIES OS: Redhat LINUX (RHEL 4,5,6,7,8), OEL 7 & 8, VMwave/VSphere, UNIX (SUN Solaris, HP-UX, AIX), AWS, Azure, Windows (10, XP, 2000, NT, Vista), MVS/ESA, MS-DOS Languages: UNIX Shell, AWK, SED, Perl, Ansible, SQL, PL/SQL, C, HTML, VB, SAS, PL/1 DBMS: Oracle, DB2, CICS, IMS DB/DC, MS Access Hardware: Proliant DL380, DL385, DL585, HP 9000, SUN Fire/Enterprise/Ultra Servers, NCR WorldMark Servers, VMWare Software: TCP/IP, DNS, NFS, Veritas Software, Centrify, FTP / NDM, Tivoli software (TSM, TADDM, TLCM, TPM), Powerpath, SSH, LVM, Connect:Direct, Sablime, TSO/ISPF, CLIST, RACF, DMS, LIBRARIAN, IBM & BMC DB2 Utilities, Omegamon, QFM, SPUFI, Xpediter, VSAM, Lotus Notes, Microsoft Office Suite, NDM/Connect:Direct, AWS, Azure PROFESSIONAL EXPERIENCEPeraton supporting FDA Oct2021 - Jan 2024Technology ConsultantProvide System Administration support (Production, Development, QA,Staging, Mgt) for 3000+ Linux servers supporting FDA Corp. . Provide support for servers running Redhat Linux 6, 7 and 8 and Oracle 7, 8. Performed hardware and software installations, upgrades, troubleshooting, and trouble ticket resolution in support of customers. . Completed over 150+ Service Now tickets (Incidents and CRs) a month far exceeding expectations. . Resolve tickets for CPU and memory updates for servers in ADC and WODC datacenters. . Provided rotational 24x7 Linux on-call support in order to ensure maximum availability. . Provided support for monthly patching activities in all environments (dev, test, pps, mgt, preprod, prod) in ADC and WODC datacenters including AWS. Lead person for all ADC and AWS patching activities and perform support (patching and otherwise) for Azure. . Performed all tasks associated with migration of servers from RHEL to OEL, completing all tasks within necessary timeframes . Implemented sudo utility via RBAC requests throughout the environment for user access. . Supported decommissioning tasks for servers at FDA. . Monitored system performance and prevented resource exhaustion using ssh, sar, vmstat, top. . Always available to assist users with issues and always receive positive feedback for my support. . Created scripts for implementation of software across all Linux servers, completing all task exceeding project deadlines. . Performed OEL SDN builds in WODC datacenter. . Implement Crowdstrike on Linux servers, replacing McAfee. . Managed and Cross Trained Technical Support Team for new members entering the team as well as everyone else on team.Ensono Corporation (formally Acxiom IT)UNIX / Linux Systems Engineer Apr 2007 - June 2020 Provide System Administration support (Production,Development, QA, Staging) for 3500+ UNIX / Linux Servers (Linux, HPUX,Solaris, AIX platforms) located in the US and UK in support ofDun&Bradstreet. . Provide support for servers running Redhat Linux 4,5,6 and 7. . Performed hardware and software installations, upgrades, troubleshooting, and trouble ticket resolution in support of customers . Completed over 200+ Service Now and CASD tickets (requests and incidents) a month far exceeding expectations reducing backlogged tickets from 1,000 to under 10 by 99%. . Provided rotational 24x7 Linux on-call support in order to ensure maximum availability. . Managed audit remediation efforts in support of creating and establishing a highly secure environment (UNIX / Linux) for compliance with SOX and PCI certification. . Demonstrated capacity to implement innovative solutions to unique and highly complex tasks with a proven ability to work extremely well under pressure and complete projects with aggressive and unrealistic deadlines. . Created menu driven scripts in bash shell for User Provisioning (useradd, extend, disable, delete) as well as LDAP administration, and made available to all team members in Service Desk, Line 1, Line 2 as well as my team in Line 3 administration to reduce processing time of tasks by 75%. . Created scripts for implementation of software across all Linux servers, completing all task exceeding project deadlines. . Managed and Cross Trained Technical Support Team, teaching personnel Linux standards. . Managed, monitored and tested individual and group user access privileges and security. . Troubleshoot, analyze and resolve computer problems related to both hardware and software. . Developed holistic solutions by analyzing client needs and employing critical thinking in the development of specifications and the evolution of design, implementation and test. . Developed, implemented and verified security policy and access management compliance. . Monitored system performance and prevented resource exhaustion using ssh, sar, vmstat, iostat. . Implemented sudo utility throughout the environment for user access. . Converted Linux systems from local password authentication to LDAP increasing administrative efficiency by 25%. . Created technical and project documentation for peers. . Provided flexible customer support via telephone, e-mail, knowledge base program, and other tools. . Served as the lead contact for the offshore team in India training them on all aspects of the systems within D&B. Trained and mentored them mostly with User Provisioning and all other aspects of the systems that I am the expert with. I was the main contact for them regarding any issues encountered. . Supported VMWare environment and worked on projects associated with migration of servers from physical to virtual (VMWare) . Have a vast amount of experience in troubleshooting and debugging issues that come up and fix problems very quickly.Lead support person for additional servers for customers in Aflac, AWS,Hoovers, Netprospex. Work with ansible forAflac patching and perform additional automation tasks.AT&T - Piscataway NJUNIX System Administrator / Capacity Planner / Software ProcurementSpecialist / Project LeaderMar 2003 - Apr 2007Provided System Administration support for 42 NCR, SUN, and HP performancetest servers in support of highly visible AT&T Customer Care applications. . Reduced turnaround time for routine system administration functions by 75% by designing and developing comprehensive system administration menu driven tool using Unix scripting tools. . Developed and executed software for monitoring and troubleshooting capacity deficiencies for 500+ production UNIX servers, located throughout the US, in support of AT&T's critical applications. . Researched and interfaced with vendors for third-party software purchase/upgrade needs consistently exceeding client expectations. Saved AT&T $55,000, a 41% reduction in cost, through effective procurement of hardware and software. EducationB.S. Mathematical Computer Science Lock Haven University, Lock HavenPA Graduated Cum Laude Member Phi Kappa Phi Honor Society References Available Upon Request |
