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Click here or scroll down to respond to this candidateCandidate's Name
Bradenton, FL PHONE NUMBER AVAILABLE EMAIL AVAILABLETOP-PERFORMING EXECUTIVEDirector of Operations Regional Operations Manager Senior Vice President of OperationsStrategic Leadership Operational Excellence International Diplomacy Cost OptimizationImproved Revenue Growth Led Turnaround Efforts Enhanced Client RelationshipsWORK EXPERIENCEPrime Revenue 2022 - 2023Global Program Manager, AmericasOptimized 17 investment-grade clients' portfolio with $90B annual transactions.Supervised successful trade of $63B invoices annually.Surpassed revenue goals, achieving 102% of objectives.Devised effective strategic plan for the initial 90-day rollout of new client programs while fostering cross-functional collaboration within customer success teams.Conducted regular, comprehensive reviews with clients and executive team to evaluate results, making strategic recommendations to boost performance.Cultivated and maintained relationships with executives across Treasury/Finance, Procurement, Supply Chain Finance, and Banking sectors.Introduced mature-phase client programs, collaborating with global teams for smooth communication and optimizing results.Hyrell 2018 - 2021Chief Operating OfficerOptimized finance, HR, operations, sales, customer service and marketing.Steered the company through ownership change, strengthening its infrastructure.Engineered platform version upgrades, enhancing overall user experience.Dockside Consulting 2017 - 2018PresidentConsulted with franchise owners, aligning strategies within key business pillars.Empowered owners/management with focus on achievable goals and strategic plans.Valpak Direct Marketing Systems 2014 - 2017Director, Franchise Development and Canadian OperationsBoosted digital revenues from $800,000 to $2.1M via innovative print/digital packaging strategies, SEO/SEM services, and website construction/reputation management tactics.Oversaw P&L, marketing, and inventory across 14 locations, boosting retail revenues from $3M to $8M by setting ambitious operational goals.Generated revenues of $320M+ with development of the Franchise network.Reduced Accounts Receivable by implementing a comprehensive network-wide Financial process that decreased bad debt expense from 6% to less than 2%.Boosted Canadian circulation by implementing our first Master Franchise Agreement with Canada's biggest direct mail firm, leading to a growth rate of up to 25%.Surpassed revenue budgets by at least 10% each year through strategic prioritization of key initiatives and effective coaching of team members.Reduced Canadian franchisee's postage costs 12% through contract restructuring.Revamped 19 underperforming franchises by cutting operational expenses, restructuring procedures, employing skilled staff, and elevating sales team morale.Built a robust Franchise Support team of 16 professionals across US & Canada to provide comprehensive on-site and remote support to 160 franchisees.Pioneered in direct mail and digital marketing, handling an annual circulation of 480M envelopes and 18B ad inserts for 22,000 clients.Enforced emphasis on fundamentals of creating profitable firms through planning, team-building, recruiting local franchise sales teams, and operations management development.Crafted sales and operations strategies for Canada with full P&L responsibilities.Valpak Direct Marketing Systems 2006 - 2013Director, Franchise Network RelationsMediated franchisee-company disputes, ranging from $50,000 to $1.2M.Enforced franchise agreement requirements and Intermarket Sales Policy, governing rules between franchisees and franchisors.Led a trio in territory management and Quality Control for optimal operations.Decreased manufacturing credits through strategic coordination with production and customer service teams.Prior Experience: Valpak Direct Marketing Systems, Franchise Development Consultant/General Manager; Cross Lander USA, Executive Vice President of Operations; US Army, CorporalEDUCATIONUniversity of Florida, Gainesville, FLBachelor of Science, Advertising, Minor in PsychologyTECHNOLOGIES, CERTIFICATIONS, AFFILIATIONS, HONORS, & PROF DEVELOPMENTTechnologies: Salesforce Slack Trello Asana Jira Google Workspace Microsoft TeamsTableau SAP HubSpot ZoomInfoCertifications: Certified Franchise Executive, International Franchise AssociationAffiliations: United Way Boys and Girls Club Habitat for Humanity Member, International Franchise Association, VetFran CommitteeHonors: Army Commendation Medal Army Achievement Medal with Oak Leaf Cluster Army Good Conduct RibbonProfessional Development: Sales Leadership Training, COX Talent Management Leadership Program, COX Talent Management |
