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Sales Manager Market Resume Wheaton, IL
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Title Sales Manager Market
Target Location US-IL-Wheaton
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Phone Available with paid plan
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Candidate's Name  1128 DURHAM DRIVE ~ WHEATON, IL 60189PHONE NUMBER AVAILABLE ~ EMAIL AVAILABLEPROFESSIONAL SUMMARYResults oriented SaaS & medical sales manager, with 11 years of experience driving revenue growth and increasing market share through strategic planning and execution. Proven track record of developing and launching SOPs, analyzing data to uncover growth opportunities, working cross functionally with internal and external teams, and supporting sales team members to achieve organizational initiatives. EMPLOYMENTUNITED VEIN & VASCULAR CENTERS Naperville, IL 2023 - Present PHYSICIAN LIAISON MARKET MANAGER- Top Illinois representative. Eclipsed 2023 quota at 124% to plan. Directly responsible for $1.1M in revenue.- Promoted to Market Manager after 150 days in the territory. Recruit, retain, and develop 4 physician liaisons for 5 clinics.- Responsible for managing, defining, and building sales territories for 5 clinics and 4 physician liaisons.- Evolve KOLs behaviors by differentiating United Vein clinics treatment methodologies to improve their patient outcomes.- Coordinate patient journey with operations, clinical, RCM, and support staff to ensure every patient is in excellent hands.- Host open houses and round table events featuring our physicians and clinics within pertinent communities.- Analyze Definitive Data to detail relevant data points during sales calls with KOLs and to generate new leads.- Design, develop, and launch new SOPs for physician liaison training, QBRs, and revised patient intake forms.- Responsible for 20+ new referring partners, including family/internal medicine MDs, OB/GYNs, DPMs, dermatologists, radiologist, pulmonologist, neurologist, endocrinologist, wound care clinics, chiropractors, and hospital systems. Also partnering with RCM teams and insurance brokers to provide vein coverage for patients within their census.- Strategically managed each referral source through all pertinent states of the sales process; individually tracked through Salesforce CRM. Build, run, and manage reports on KPIs for all team members to ensure success will be achieved. SURFSIDE Remote 2022 - 2023SALES ACCOUNT EXECUTIVE, Midwest & Canada- Exceeded 2022 sales plan at 118%, sold programmatic media to cannabis, politics, and food/beverage industry clients.- Closed enterprise client within first 60 days for $280K across a 6 month campaign; average sales cycle of 95 days.- Consultatively sold the value of actionizing customer data; while finding solutions for data gaps within clients tech stack.- Curated strategic partnerships within retail technology for integration partners to increase our customer data platform.- Spearheaded Canadian expansion for Surfsides platform in a foreign country. SPENCE LABS Chicago, IL 2020 - 2022DIRECTOR, Market Launch and Business Development- Transacted over $5M across SaaS ACH payment rails from the sale of cannabis in partnering dispensaries.- Consultatively sold and implemented solutions for the cannabis industry to transact in a compliant digital manner.- Managed internal and partnership sales teams. Defined sales GTM strategies, qualifications, and KPIs.- Developed SOPs for customer transaction defaults (NSF) and fund recovery protocol per Spence customer T&Cs.- Crafted merchant onboarding SOPs for all approved clients joining the Spence platform.- Negotiated terms of master service agreement, strategic partnerships, and revenue share deal with clients and partners.- Fostered relationships within the cannabis and banking industries, prudently utilizing HubSpot for sales tracking.- Led Spence compliance application process following all FinCEN, AML, and BSA guidelines with partnering financial institutions.- Managed development team to close out tickets by scrutinizing feedback, bugs, and requests from clients & customers. VEIN CLINICS OF AMERICA Skokie, IL 2019 - 2020MEDICAL LIAISON, Skokie Clinic- Achieved 161% average monthly sales to plan. Leading month January 2020 at 216% of the monthly quota.- Developed 2 inaugural referral partnerships with wound healing centers; a brand new referral vertical for VCA.- Increased referrals for vein disease consultations into all 8 Illinois Vein Clinics of America locations.- Responsible for 25+ new referral relationships, including family/internal medicine MDs, OB/GYNs, dermatologists, podiatrists, hematologists, oncologists, med spas, pharmacies, chiropractors, and partnerships with hospital systems. TOTAL HOME HEALTH Elgin, IL 2018  2019ACCOUNT EXECUTIVE, Chicagoland North Territory- Augmented previously dormant sales territory and established referral sources with 35+ new referral partners.- Achieved 144% of 1H 2019 sales plan. Exceeded 1H 2019 new patient revenue goal by 12%.- Managed 150+ referral sources totaling over $578K in revenue through the 1H 2019.- Modified physician behavior during the ordering process, resulting in an increase in THH equipment sales.- Key products included Bi/C-PAP, O2, Wound Vac. Pumps, Enteral Feeding, Ventilators, Wheelchairs, and Rollators.- Maintained and developed client relationships, utilizing hands-on approach with timely problem solving.- Educated and trained MDs and office staff members on insurance requirements for all necessary documentation.- Tracked patient referral orders through SaaS Brightree, updated referral sources on status, and patient setups.- Presented at healthcare conferences to current and prospective clients, insurance providers, and manufacturers. TNR STAFFING, LLC. Burr Ridge, IL 2014 - 2018DIRECTOR OF MARKETING & BUSINESS DEVELOPMENT- Developed and streamlined therapy solutions for each distinct agency within various therapy verticals.- 109% to plan in 2017; new clients accounted for 32% growth in overall Patient referrals.- 109% to plan in 2016; new clients accounted for 11% growth in overall Patient referrals.- 108% to plan in 2015; new clients accounted for 14% growth in overall Patient referrals.- 115% to plan in 2014; new clients accounted for 9% growth in overall Patient referrals.- Invaluable to TNRs bottom line, closed over $4M in annual revenue since 2014.- Recognized as TNRs top performing sales representative yearly since 2014.- Trained, mentored, managed, and motivated 3 internal team members as direct reports.- Negotiated visit rates with individual clients, depending on size, areas of need, and availability.- Strategically managed accounts through the sales process; tracked progress of each account through SugarCRM.- Orchestrated SaaS sales & training of TherapyBoss with every client.- Presented new policies, procedures, and home health industry updates to TNRs network of 150+ clinicians- Attended and presented at Illinois Hospice & Home Care Annual Conference, both in webinars and breakout sessions. BELLY Chicago, IL/Houston, TX 2012  2014SENIOR MARKET STRATEGY MANAGERINSIDE SALES MANAGER & ACCOUNT EXECUTIVE- Provided critical leadership by developing market strategies for NYC, D.C., Cleveland, and Miami.- Established new market of Houston, TX; developed from zero Belly presence to over 75 merchants in the first 4 months.- Earned Top Sales Representative in Q4 2013. Contributing 23 new merchant sales from both inside and outside sales.- Developed, mentored, and managed a highly effective staff of 6 outside reps and 4 Market Strategy Associates.- Spearheaded management of call blocks per market, focusing on pillars and ideal merchant verticals. BROOKSOURCE Chicago, IL 2011  2012RECRUITER- Collaborated with clients in retail, insurance, banking, technology, healthcare and beverage industries.- Effectively communicated expectations, responsibilities and goals with contractors for each specific job. EDUCATIONMIAMI UNIVERSITY Oxford, OH 2007  2011FARMER SCHOOL OF BUSINESS - BACHELOR OF SCIENCE IN FINANCE FENWICK COLLEGE PREP HIGH SCHOOL Oak Park, IL 2003  2007 LEADERSHIPMIAMI STUDENT INVESTMENT, LLP. Oxford, OH 2010  2011 SECRETARY MEMBERKAPPA SIGMA FRATERNITY Oxford, OH 2008  2011INTRAMURAL CHAIR SOCIAL CHAIRTECHNICAL SKILLS- Skilled CRM experience with Salesforce, HubSpot, Microsoft Dynamics CRM, SugarCRM, and Less Annoying CRM.- Qualified SaaS capability with Concur, Slack, DocuSign, ZenDesk, Notion, Docsend, AirTable, OKTA, Confluence, Jira, Figma, MailChimp, eClinicalWorks, Brightree HME/DME, TherapyBoss EMR, Survey Monkey, and Constant Contact.- Versed in SQL to store, query, and manipulate data.- Experienced in hosting and creating webinars via Zoom, Google Hangouts, Microsoft Teams and Go-To-Meeting.- Proficient in Microsoft Office applications for PC and Mac.

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