Candidate Information Title Package Handler Customer Service Target Location US-IL-Chicago Email Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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C A R O L Y N G U N T E RStreet Address
EMAIL AVAILABLE8158 S Anthony Ave,Chicago, IL 60617PROFESSIONAL SUMMARYDependable Package Handler bringing excellent time management abilities and stamina to handle challenging work with heavy loads. Meets demands consistently and helps out team members to achieve group performance goals. Reliable in showing up for shift on time and fully completing every assignment. SKILLSResearched assistance requested andoffered accurate information toresolve issues and respond toinquiries.Resolved customer inquiries, complaints,and issues providing insightful solutions.De-escalated customer complaintsusing specialized communicationtechniques.EXPERIENCEWrehouse Package Handler, Federal Express, Oct 2018 Jan 2019, Romeoville, IL Received incoming packages and arranged delivery to correct departments and personnel.Followed company policies and guidelines for labeling, packaging and shipping products at warehouses.Warehouse Stocker, Amazon, Jun 2018 Aug 2018, Aurora, Illinois Performed cycle counts to verify inventory, complete audits and maintain records. Recorded shipment weight, dimensions and load distribution to schedule freight pick-up.Customer Service Representative - Temporary Work From Home, Turbo Tax - Intuit, Mar 2017 May 2017, Evanston, ILResolved customer inquiries, complaints, and issues providing insightful solutions. Documented detailed notes in CRM system to track customer interactions. Receptionist Administrator, Geneer Software Development Partners, Oct 1995 Jan 2002, Des Plaines, ILFielded incoming calls using multi-line telephone system. Improved communication by coordinating staff meetings for administrative and clerical team members.Called customers and vendors to set up appointments and obtain information for CGMay 2011Aug 1996Aug 1988senior staff.Followed established procedures to protect sensitive and confidential information from unauthorized release.EDUCATIONCertain, Medical Billing CodingUS Career Institute Lansing, ILIntroduction to Computers, Computer SoftwareOakton Community College Des Plaines, ILGPA [number].High School Diploma, Introduction to ComputerStephen T. Mather High Chicago, ILGPA [number].LANGUAGESEnglish, Intermediate