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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLEhttps://deans.page https://LINKEDIN LINK AVAILABLE EMAIL AVAILABLE Professional ExperienceManager, EngineeringGRIN www.grin.co March 2022 March 2023Managed engineering pods for a pioneering creator management SaaS company. Duties Included: Responsible for on-time delivery of all projects Metrics tracking and improvement Owned bug backlog/SLAs and domain quality scores Managed and mentored 100% remote team Adherence to company operating system (initially EOS and then V2MOM) Responsible for career development for 8 ICs Presented sprint reviews to entire company Liaised with Product / Design / EngOps / Architecture teams Owned and improved agile processes Developed Product Requirement Documents / Engineering Estimates Accomplishments: Led the team to success on a number of projects, including:Self Serve AppNotifications ImprovementsOnboarding ImprovementsAll of which helped reduce customer churn, helped customers arrive at habit moment faster, and improved customer experienceMentored junior and senior ICs Led to multiple team members promotions Improved agile workflow, owned kaizens, and empowered leads to run sprint ceremonies Implemented asynchronous standups and meetingsGRIN is a remote company. This helped reduce engineers in-meeting time and reduced context switching, leading to more effective work time Empowered ICs to present their own work at reviewsThis ensured that ICs received credit for their own work and made them familiar to the company as a whole Improved and maintained team metrics, including velocity accuracy and cycle time Director of Software DevelopmentE Source www.esource.com May 2020 September 2021 Managed web and tools development for this utility industry consultancy. Duties Included: Manage, mentor and inspire software development team Candidate's Name
Develop new policies and processes RecruitmentMajor Accomplishments: Improved Agile methodology Introduced modern tools, procedures, and best practices Steered the team through major institutional changes Senior Manager, Software DevelopmentNational Democratic Institute www.ndi.org November 2012 May 2019 Performed multiple DevOps and management roles for an internationally recognized NGO. Duties Included: Day-to-day supervision of an Agile software development team using mostly open-source software Senior DevOps Engineer / Architect Drupal / CiviCRM Linux Systems Administration Managed tiered hosting environment in AWS Re-architected environment to utilize up-to-date technology and methodology Liaison with project managers and internal teams Liaison with the Engineering team to manage technical infrastructure and vendors Staff development and training Work with project teams to conceptualize, design and develop tools to support NDIs democracy assistance programs around the world Create and maintain coding standards that focus on security Administered, provisioned, installed, configured, and maintained Linux servers CentOS, Ubuntu, EC2 Linux Collaborated with TechOps team to: Act as a Linux and Drupal SME and tech support for the tech team Troubleshoot and maintain technical infrastructure Troubleshoot and maintain MySQL and Postgres databases Patch management for Linux web servers / LAMP stacks and web apps Primary tools and technologies used in his position included: Customized Linux Apache MySQL PHP stack Nginx Drupal / Aegir / CiviCRM / Drush Amazon AWS (EC2, S3 / EBS, IAM, RDS / Aurora, Cloudwatch) Git Docker / Lando Linux Jira / Confluence / Bitbucket / Github Ansible Cloudflare2 / 4Candidate's Name
Hugo for static sitesMajor Accomplishments: Growth of the Software Development team Led the successful software implementation of several major international election monitoring projects and multiple major website projects Introduced version control software and methodology Introduced Jira project management and agile tools to the tech team Introduced Jira ServiceDesk to the Help Desk to replace obsolete technology Championed a switch to agile methodology Promoted NIST password guidelines to eventual adoption Led the technical effort for NDIs new website - https://www.ndi.org Played an integral part in NDIs flagship SaaS democracy toolkit Demtools(launched by Gov. Howard Dean) - https://www.ndi.org/demtools Represented NDI at several industry conferences, including Amazon AWS Public Sector Summit, DrupalCon and Drupal GovCon Improved developer experience by implementing Git / Github / Lando / Docker Other major projects include: Integrated OKTA SSO with Drupal (and supplied documentation back to OKTA) Amazon AWS process improvements Vendor / contractor management Helped Engineering team firm up policies / procedures Assisted Engineering team with hiring Championed move to Cloudflare CDN / DDOS protection New employee portalChief Technology Officer720 Strategies www.720strategies.com July 2011 July 2012 Led the Technology Team for an award-winning DC PR firm. Technical DirectorRepEquity / Virilion www.virilion.com April 2010 June 2011 Managed the Technical Practice for this Digital Powerhouse. New Media ManagerBeach Associates / Altruist Media www.altruistmedia.com August 2003 April 2010 Managed new media projects for this full-service media company. Freelance Web Developer / System Administrator / Technical Support Various Organizations 1999 2003Performed various freelance projects for a number of companies and organizations Windows System AdministratorCloudband.com, Ltd www.cloudband.com PHONE NUMBER AVAILABLECandidate's Name
I.T. ManagerSchiller International University, London Campus www.schiller.edu 1998 199 EducationMSc. Computer Science, with MeritUniversity of Westminster, London, EnglandBA (Hons.) Drama & Theater Arts (2:1)Goldsmiths College, University of London, EnglandMemberships / AffiliationsMember, Drupal Association (https://www.drupal.org/association) Washington DC Alumni Ambassador for Goldsmiths College(https://www.gold.ac.uk/alumni/volunteer/alumni-ambassadors/) 4 / 4 |
