| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Charlotte, NC PHONE NUMBER AVAILABLE EMAIL AVAILABLE LinkedlnProfessional SummaryAn experienced Business Analyst with over five years of work experience successfully leading software development teams through enterprise-wide implementation projects, coaching teams and stakeholders and mentoring them on Agile principles and values. Vast experience includes but not limited to interpreting business needs, eliciting requirements, developing user stories and acceptance criteria, creating workflow diagrams, drafting, executing test scripts and all phases of the Software Development Life Cycle (SDLC), including Agile and waterfall methodologies.Skill and ToolsStrategy Analysis Atlassian (JIRA,Confluence)Agile & Scrum Project ManagementRelationship Building & Team Leadership Microsoft Office Suite Requirement Gathering and DocumentationConflict Management Trello Process AutomationNegotiation and Cost-Benefit Analysis Asana Data Visualization Executive Presentation Slack User Acceptance Testing & Training Business Process Mapping SQL Analytical Problem Solving Process Improvement Azure DevOps SWOT AnalysisProject Documentation QA Testing Critical Thinking Clear Documentation User Stories Microsoft VisioClient Relations Agile SoftwareDevelopmentInterpersonal SkillsTest Cases Warehouse ManagementSystem (WMS)Business AnalysisBusiness Requirements Documents Process DesignImplementationUser StoriesDrive Results Analysis and Judgment Business Acumen ExperienceBUSINESS ANALYST/SCRUM MASTER JANUARY 2019 - PRESENT AECOM Create artifacts such as functional and technical requirements documents, test plans, project documentation, and training material for both internal resources and customers through JIRA, Confluence and MS Project. Monitor and support the production environment, addressing system issues, data discrepancies, and user inquiries related to the Blue Yonder WMS system. Analyze and interpret data from the WMS system to provide insights and recommendations for process improvements and operational efficiency. Conduct business process analysis and identify critical issues and gaps for an established organizational process. Work directly with system engineers, program managers, developers, testers, and customers to define requirements, features, and technical user stories for successful implementation. Analyze teams business requirements and process through document analysis, stakeholder interviews, workshops, and workflow analysis. Work closely with IT teams to configure, customize, and integrate the Blue Yonder WMS system and Luminate platform, aligning them with business processes and objectives. Work with internal and external stakeholders to design the roadmap, identify relevant Key Performance Indicators (KPIs) and coordinate the measurement result to protect team from overcommitment, and align sprints to teams capacity. leveraging WMS along with other tools or systems. Vendor and SaaS Management. Coordinate with software vendors, including SaaS providers, ensuring that the solution aligns with organizational goals and industry standards. Analyze, document, and translate business requirements into technical specifications for WMS systems, including process flows, data requirements, and system functionalities. Empower teams to self-organize and grow cross-functionally, allowing teams to fully own commitments of finishing sprint backlog items within the time box. Configure packaged solutions to address unique and complex business requirements. Partner with the Product Owner, especially with respect to refining and maintaining the product backlog. Assist with internal and external communication, improving transparency and radiating information from team level to management level. Serve as liaison between internal and external stakeholders, product owners, and development teams to facilitate reaching consensus on scope, design decisions, and implementation decisions. Introduce and facilitate teams Agile Scrum Ceremonies (Iteration planning, Daily Scrums, retrospectives, stakeholder meetings, and software and System demonstrations) for scrum teams. Engage with other Scrum masters to increase the effectiveness of the Scrum framework in the organization through Scrum huddles and forming communities of practice. Leverage relationships with product owners, subject-matter experts, developers, customer experience leaders, and sales leaders resulting in compelling business cases for product improvements with proven cost savings and efficiencies. Independently resolved customer-reported system issues with a focus on the analysis of processes, determining root causes, and designing, testing, and implementing solutions. Conduct robust user acceptance testing and end user training, resulting in improved adoption of new services/features. Gather and document project risks and provide recommendations to project leadership or management on longer-term solutions. Allocate documentation activities to members of the team and self of all test-related deliverables including test approach, test scenarios, test cases/conditions, test scripts, and test results. Drive test execution throughout all phases of testing (i.e. unit, end-to-end, integration, performance, operational readiness, user acceptance.) for small to moderately complex projects. Supply Chain Experience and knowledge -- WMS, WCS systems. Collaborate with business stakeholders to understand their warehouse management needs, challenges, and objectives. Kronos Dimensions Implementation Experience, Labor Management system knowledge Conduct in-depth research and document findings accordingly. BUSINESS ANALYST JANUARY 2018- DECEMBER 2018AECOM Ensured processes are scalable and flexible to meet future business needs. Created user story acceptance criteria to achieve buy-in from stakeholders, and refined user stories. Conduct a comprehensive gap analysis to identify areas for improvement and recommend solutions to enhance WMS operations Educate customers on AECOM products and services, functionalities, features, and competitive advantage. Worked to understand how existing product suite could be leveraged to increase customer retention through increasing product usage by 16% Collaborated with 6 analysts to update requirements and scope and assisted in client/stakeholder meetings. Developed user stories through JIRA and Confluence for a new telecommunications product, leading to a more focused marketing copy, resulting in an ROI increase of 15% Understood own role in helping to hit departmental targets. Actively created trust with the customer, demonstrated an open and honest approach Pro-actively and enthusiastically worked towards achieving targets and objectives. Actively supported the companys policy and best practice in security, with an emphasis on the protection of customer sensitive information. Lead post deployment validation as instructed by project leadership or management. Strong Functional Delivery Management -- Business Requirements, Non-Functional Requirements development and documentation. Fluent with tools and technologies usage to create Business Process Flow Diagrams, Use Case development and documentation in JIRA. Strong analytical skills - Able to create simple to complex analytical solutions. Business Procurement Analyst June 2015- December 2017 Amazon provide procurement operations support for the fulfillment center, including forecasting of noninventory products, inventory management, non-inventory flow and space models, cycle counts, supplier management, procurement transaction and expediting support. Design and build data visualization tools to provide scalable solution for self-service metrics reporting on Warehouse Management (WMS) Lead the implementation and upgrade projects of Blue Yonder WMS and Luminate platform, collaborating with third-party vendors, implementation partners, and internal teams Lead team of non-inventory receivers to ensure the building has adequate resources and is set up for success. Support on enhancing Kronos Dimensions Implementation Experience, Labor Management system (LMS) knowledge. Develop deep knowledge of non-inventory items and align with like buildings to drive best practices. Manage KPI to measure, control and benchmark procurement processes including creation of recurring metrics reports to drive improvements for the Operations network. Develop relationships across the building and network to ensure best practices are being shared and implemented. Align with internal customers, Finance and Procurement Operations to understand budgetary targets by building and developing methods of measuring and defining savings, value, and other category metrics. Using input from the category team, build the category metrics model to track and monitor performance in relationship to the category strategy. Measure actual vs planned savings; as savings trends are identified, own action plans to meet goals and develop solutions. Work in partnership both internally and with suppliers to develop innovative solutions to provide business Procurement support to the Operations network. Develop and implement ways to measure suppliers to drive continuous performance improvement on behalf of Amazon. Coordinate the demand identification, procurement, and inventory management of all non- merchandise items required for building operation. Partner with Category team to manage and maintain supplier scorecards. Partner with AP, Suppliers, and various internal teams to ensure timely resolution of vendor payment issues. Support the procurement operations and category management teams. Education and CertificationsEducation CertificationsPolitical Science (Bachelors)University Of IbadanBusiness Analysis (Associate)Central Piedmont Community College. Charlotte, NCSupply Chain Management (Associate)Central Piedmont Community College. Charlotte, NCIT Support SpecialistAncora Corporate training. Charlotte, NCCertified Scrum Product OwnerID: PHONE NUMBER AVAILABLEInternational Scrum Institute (Scaled Agile)Certified Safe Scrum MasterID: PHONE NUMBER AVAILABLEInternational Scrum Institute (Scaled Agile) |
