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Sanford, FL Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEPROFILE SUMMARYAccomplished professional leveraging 10+ years of experience in multiple aspects of business. Recognized for consistently providing impactful financial benefits, while pro-actively identifying areas for improvement, driving efficiency, solving problems, and implementing change. Initiative-taker, exhibiting high work ethic, dedication, integrity, and competence.PROFESSIONAL EXPERIENCEISS MECHANICAL 2023 2024PROJECT COORDINATOR/ ADMINISTRATORCreate project in Data Basics/ SamPro system.Purchase equipment & materials for the projectProcure mechanical permits for each project.Coordinate project development to completion.Prepare invoice to be billed to client.TRANSFORMCO HOME SERVICES 2019- 2022SEARS HOME SERVICESAudit repair service orders for parts deficiencies.Procure needed parts to complete servicing.Enter computer generated data, to service orders, for parts identification and tracking.SEARS/TRANSFORMCO MEMBER RESOLUTION SPECIALIST (HVAC)Sears Heating and Cooling Customer supportAPPOINTMENT SPECIALISTQualify homeowners and set appointments for home improvements.SYKES CORPORATION 2018 - 2019TRAVEL COSULTANTTravel related customer service.ABM INDUSTRIES 2016 - 2017PROJECT COORDINATORReceive/ plan installation of heating, ventilation, air conditioner and refrigeration equipment. Managed responsibilities included obtaining permits and coordination of third-party contractors.Managed 5000 square foot warehouse of HVAC parts and equipment.Supported HVAC/R technicians in the field with purchase orders and parts.Avoided significant costs by obtaining local mechanical permits.Developed database and tasking of all client assets for optimum servicing.ECO CONSTRUCTION CORPORATION 2015 - 2016PROJECT COORDINATORAudit orders for accuracy and assign to appropriate third-party vendors.Recruitment and support plumbing vendors.SEARS CORPORATION 2008 -2014SPECIAL HANDLING TEAM MANAGERSears National Installation OfficeIdentified, evaluated, and assisted in the implementation of various initiatives that resulted in revenue opportunities, expense savings, quality improvements and process efficiencies.Team lead 20+ associates, installation of commercial built in refrigerator and residential hot water heaters.Prepared database of employee KPI, including installation sales.Resolved scheduling issues and fulfilled clients needs with appropriate service providers.Evaluated cost-saving opportunities and implemented everyday operations.EDUCATIONUniversity of Central Florida, Bachelor of Science, Mechanical EngineeringCOMPUTER SOFTWARE EXPERIENCEAdvanced Microsoft Office (Excel, Word, PowerPoint); Corrigo; AutoCAD; Service Bench; Quickbooks; Amadeus; SamProAWARDS and CERTIFICATIONSCOVID19 Contact Tracer John Hopkins UniversityPerfect attendance awards multiple years.Employee of the Quarter/Transition to Leadership awardEPA - Clean Air Section 608 and HVAC Preventive Maintenance Technician CertificationFleur Daniels Engineering Mechanical Helper Certification |