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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Frederick DriveNewport News, VA Street Address
PHONE NUMBER AVAILABLE (cell)EMAIL AVAILABLEOBJECTIVE: Desire to apply my vast knowledge and skills in Computer Technology in a job-related position.PROFESSIONAL SUMMARY:Solution-focused IT security expert with over 6 years of expertise in vulnerability, risk management, security designing, installing, and maintaining mission-critical network security appliances, from IPS to Firewalls, for networks. Using multi-vendor hardware, such as Cisco, Palo Alto, BlueCoat as well as having practical experience with routers, switches, firewalls, wireless hardware, load balancers, vulnerability scanners, intrusion detection and prevention hardware, Nessus, Microsoft solutions, such as Windows Server OS and Active Directory up to this point. Expert in Safeguarding Infrastructure and Data.TECHNICAL EXPERTISE:Hardware: A large range of various Palo Alto Firewalls, BlueCoat SG Proxy, Cisco routers,IP routing: Static Routing, BGP, OSPF,LAN technologies: VLANs, Trucking, EtherChannel, LAN/WANWAN technologies: L2/L3 VPNs, SDWAN.Security: Site to site and remote access, IPsec VPNs, Packet filtering, RADIUS, TACACS, Cisco AnyConnect, Palo-Alto global protect.Protocols: TCP/IP, UDP, IPV4, DNS, DHCP, SSH, LDAP, SMTP, NAT (source / destination), NTPOperating Systems: Windows, Active directory, Linux, Pan OSTools & Management: Wireshark, Splunk, ServiceNow, SolarWindsPROFESSIONAL CERTIFICATIONS:Microsoft A+ (Certified)Security+ (Certified)Windows 7 (Certified MCP)Palo Alto A.C.ECCNA (in progress)I am U.S Citizen with current VA D/L and Security ClearanceEDUCATION: Polytechnic Institute Christchurch, New Zealand 1998-2000National Diploma in Business ComputingCourse Certificates Acquired:Software Fundamentals, Program Development, Data Organization, Hardware Fundamentals, Operating Systems Overview, Systems Overview, Word Processing and Spreadsheets, Interpersonal Skills, Accounting.Cashmere High School Christchurch, New Zealand 1980-1984University Entrance (Qualifying Diploma, 2nd yrs. Pre-Collage)Sixth Form Certificate (1st yr. of Pre-College Courses)Fifth Form Certificate (High School Diploma)EXPERIENCE: Sumaria Systems Inc Langley AFB 06/22-PresentAndrew Wiseman PHONE NUMBER AVAILABLEBoundary Technical LeadManaging staff / Assigning Shifts (General Admin tasks).Training Staff / Documentation (creation).Enterprise Projects: NTP change from MD5 to SHA1 encryption.CAC Pin reset systemWin-RM for User-ID managementPalo Alto User-ID Windows server implementationNetwork Troubleshooting (including working with other departments, i.e Infrastructure / Directory Services).Remedy System create / Implement (Close) firewall change request.Manages projects for network deployment, upgrades, and change management.Configures, manages, and supports Palo-Alto Firewalls using Panorama for site-to-site VPN.Implements High Availability (HA) configurations for enhanced firewall resilience.Configure SolarWinds for to ensure high availability and disaster recovery procedures.Troubleshoots traffic passing through firewalls using logs and packet captures.Installs, configures, and maintains Palo Alto software codes.Utilizes Panorama to manage multiple firewalls efficiently.Implement STIG compliance on Palo Alto Firewalls per DODConfigure / Manage Palo Alto ACLs / Polices to DOD standards.Sumaria Systems Inc Langley AFB 04/18- 05/22SME 2 ( Backshop / Engineering )Review firewall change requests, provision/stage, and install/push firewall security policies.Optimize existing firewall policies to enhance both security and performance.Participate in 24/7 on-call support, ensuring continuous availability and responsiveness to security incidents.Network Troubleshooting (including working with other departments, i.e Infrastructure / Directory Services).Worked on Implementing URL filtering on Enterprise Network Palo Alto Firewalls.Managed / Configured / Maintained User-ID for enterprise network Palo Alto Firewalls.Replaced / Upgraded Palo Alto Firewalls on Enterprise network.CSRA Inc Military Sealift Command 03/17-03/18C4S Technician IISOP creation / managementNetwork installation / ConfigurationWorkstation imaging / installationHBSS installation / upgradeHardware replacement / installationSoftware configurationCAT5 Wiring / Fiber connections for Network installsServer setup (DHCP/DNS/AD installation / configuration)Kforce Inc Langley AFB 09/14-03/17SME 2Manage approx. 80 Bluecoat SG proxies in Enterprise environment.Manage approx. 80 Sidewinder firewalls for USAF in Enterprise environment.Remedy system resolving, opening, assigning tickets.Sidewinder Firewall troubleshooting / managementBlueCoat SG Proxy troubleshooting / managementBlueCoat SG Proxy rebuildingEnsure BlueCoat devices compliant with STIG / Security polices per DODNetwork Troubleshooting (including working with other departments, i.e Infrastructure / Directory Services)Website Troubleshooting via SG ProxySRA International Inc Military Sealift Command 04/14-09/14Associate Systems AdminSOP creation / managementNetwork installationWorkstation imaging / installationHBSS installation / upgradeHardware replacement / installationSoftware configurationCAT5 Wiring / Fiber connections for Network installsServer setup (DHCP/DNS/AD installation / configuration)Whitridge Assoc Inc Military Sealift Command 09/13-04/14C4S Technican (SRA Inc)SOP creation / managementNetwork installationWorkstation imagingHBSS installation / upgradeHardware and Software replacement / installation / configurationCAT5 Wiring / Fiber connections for Network installsWorld IT Solutions Norfolk Naval Base 03/13-09/13Helpdesk Service agentActivate accounts - both Navy and Marine networksGlobal Address Book updatesTroubleshoot connectivityOutlook 2007/2010 issuesPKI issues (CAC cards with email / encrypted email)Help customers with remote connectionsRemote assistance with software issueCiber Inc / CRGT Inc Fort Eustus, 09/10-11/12Technical Support SpecialistCreate Accounts / reset passwords in Active DirectoryCreate /Resolve /Assign tickets in Remedy SystemCreate /Resolve Right Now TicketsAssist customers with various ALMS /DLS issuesAssist DTF Managers with network /software issues in DLS websitesCreate procedures for helpdesk manuals as required / neededRetina / Nessus scan reviews / resolution / configurationCegedim Dendrite Chesapeake, Virginia 01/07-09/10CSR 1 (first 3 months with Temp Company -Then permanent employee)General Troubleshooting of connectivity issuesTroubleshooting propriety softwareHardware replacement (tracking)AOP Project workSME (Subject Matter Expert - Laptops, Printers, Excel, Reports)Reams Computer Corporation Newport News 12/03-10/06Technical ConsultantRepair / Installation of Computers / Servers / Scanners (production models)Installation of Scanning software both custom and production (LaserFiche / VRS / Custom Applications)Inventory control ordering parts for customers and stock for repairsGeneral maintenance / repair for Scanning EquipmentTesting of customer units before installation (Hardware / Software)Upgrading Computers / Servers / Operating Systems (linux)Verifying defective products / installing new partsLAN installation / configuration / managementA-Temp Services Newport News 08/03-12/03Computer Technician (York County School Division)Various projects and work orders (Hardware replacement/ software installations)Maintenance / repair of computers in various schools in York CountyInfusion of Dare Elementary School New computer installs / profiles / policiesLoading student computer images and profilesTesting/evaluation of new computer parts/ images for future infusionsBest Buy VA Beach/Newport News 07/02-08/03Services Technician (Part-time)Duties included testing / troubleshooting computersUpgrading computers (Hardware installations)Receiving/ shipping of customer units to service centersInstalling software and upgrading Operating systemsAssisting customers with questions on Computer / Networking solutionsSetup of new customer unitsData migration and backup |
