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Title Project Manager Business Analyst
Target Location US-WA-Bothell
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Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESUMMARY:Applications Development Manager - Project Manager - Business Analyst -Systems Architect - Data Modeler - SQL Database Engineer - DeveloperAccomplished highly-effective IT professional with several decades of experience and a proven track record of seamlessly integrating into new organizations and projects, quickly identifying key objectives, and mastering complex technologies.Renowned for exceptional problem-solving skills, offering a wealth of creative and innovative solutions to challenges. Proficient in tailoring communications to resonate with diverse audiences, from team members to high-level executives, ensuring that the message aligns with their specific needs and priorities. A keen listener who excels at understanding the true goals of business users and management, translating these insights into highly successful IT projects that consistently exceed expectations.Demonstrated expertise in project rescue and turnaround. Recognized for tackling high-profile projects and turning them into publicly lauded examples of exceptional management and innovative thinking.Adept at galvanizing diverse cross-functional teams towards achieving common goals and optimal solutions. Equipped with extensive IT experience to lead staff effectively, ensuring projects are delivered on time and to the satisfaction of business stakeholders. Accomplished in directing teams of diverse staff in planning, executing, and overseeing numerous IT and business area endeavors spanning various technologies. Credited with achieving multi-million-dollar savings through innovative cost avoidance strategies and process improvements.Known for accomplishing what others thought was impossible.KEY COMPETENCIES:- Systems Integration, Architecture, Design, Development, Business Intelligence, Data Analytics- SDLC Methodologies (Agile, Waterfall, Hybrid) (Formal and Stage Gate Methodologies)- Data Modeling (Enterprise, Conceptual, Logical, Physical)- Efficient Database/Data Warehouse/Data Mart Design (Normalized, Star and Snowflake schemas)- Technical Problem Solving- Business Process Analysis & Re-engineering (As-is and To-Be Models)- Cross-functional Team Leadership & Motivation- Process Improvement and Automation- Project Planning and Management- Stakeholder Communication & Collaboration- Requirements Elicitation, Documentation and Maintenance- Requirements Workshops / JAD sessions, Use Cases, BPMN, Requirements Matrices- Testing Plans, Execution and ReportingKEY TECHNICAL SKILLS: (Decades of experience in almost all listed)- Database Systems: MS-SQL Server, Oracle, mySQL, MongoDB/noSQL, Sybase, Informix, xBase(dBase, R:Base),Access, Paradox, DB2, ADABAS, DMS-2200.- Business Intelligence: SQL, SAS, Corda/DOMO, PowerBI/Odata.- Programming: SQL (T-SQL, PL/SQL), C#, C++, C, Visual Basic(VB, VBScript, VBA), Java, PowerShell, JavaScript,BASH, AWK, Zebra Programming Language (ZPL), SAS, DYL, COBOL, Natural, Pascal, Fortran, PL/1,RPG, MASM.- Web Technologies: Web Services, ASP.NET/CORE, HTML/DHTML, XML/XSLT, CSS, JQuery, Bootstrap, PHP.- Barcoding Systems: Multiple symbologies (QR, Data Matrix, PDF417, Code128, Code39, etc.),creation, printing, scanning, printer control and configuration.- Project Methodologies: Lean, Agile, SCRUM, SDLC, ALM, Information Engineering (IE).PROFESSIONAL EXPERIENCE:Applications Development Manager Public Health Laboratories Shoreline, WA 2014  2023Responsible for leading a team of developers, business analysts, subject matter experts, and testers in the development, integration, and management of all of the IT systems at the Public Health Laboratories. This includes legacy system support and redesign, new Laboratory Information Management System (LIMS) enhancements, and the design and development of new (barcode scan-able, voice-enabled, and touch-enabled) applications, and workflow automation, in the support of clinical and environmental laboratory testing and epidemiology.KEY ACCOMPLISHMENTS:- Successfully enhanced laboratory information systems to handle critical public health outbreaks (COVID, Zika, eBola).- Implemented automated result reporting system with encrypted email, resulting in a 1900% increase in delivery speed.- Developed barcoded specimen scanning, resulting in a 1500% performance increase in laboratory throughput.- Streamlined laboratory test development processes, resulting in a 97% performance increase.- Developed specimen storage temperature monitoring system, ensuring specimen integrity via temperature compliance.- Proven track record of implementing automated solutions, significantly reducing processing times between 60 and 80%.- Gathered and documented business requirements, working closely with stakeholders, business SMEs and IT.- Translated business requirements into technical specifications, and technical jargon into relatable business terms.- Oversaw project teams, assigning responsibilities, and driving progress to meet project milestones.- Successfully managed vendor relationships, enforced expectations, ensuring the timely delivery of contracted services.- Automated many ETL/EL(T) pipelines, enhancing systems integration, affording better business information flow.- Conducted feasibility studies, cost-benefit analyses, risk assessments, impact analysis, and gap analyses.- Implemented best practices in systems architecture and design, ensuring scalability and performance.Data Warehouse Specialist Department of Social and Health Services Olympia, WA 2009-2014Worked closely with the Office of Refugee and Immigrant Assistance business to determine their needs regarding managing and the documentation, tracking, and reporting on Unaccompanied Minors assistance. Responsible for database, data warehouse, data mine, data mart, dashboard, web application design, development, and support for Economic Services Administration, Operations Support Division, E-MAPS Office using SAS, MS-SQL Server, Corda/DOMO, Java, and C#.Net.KEY ACCOMPLISHMENTS:- Analyzed their information flows and design a data warehouse, data mine, and multiple data marts, to address allof their management and federal reporting needs.- Developed a database and front-end application to ETL reports from diverse sources, processing and combining manyinformation management needs into one comprehensive system. That system is still being used today, without anyneed for modification or enhancement since developed.Information Technology Office Chief Department of Social and Health Services Olympia, WA 1997-2000Responsible for all tasks performed by 35 diverse IT professionals. Responsible for the management and delivery of IT services to over 3,000 users and the public. This included multiple public assistance, food stamps, financial reporting, and health insurance benefit programs.KEY ACCOMPLISHMENTS:- Successfully created a new IT office with over 250 employees, that was spread over two cities and three differentlocations. This included combining three networks into one new building, all over two weekends, with no downtime.- Instituted Help Desk Issue Tracking, combined priority meetings, and time-tracking procedures.- Created an in-house training center for IT staff professional development and customer system training.- Created and led an inter-agency Federal and State Financial Reporting system project to standardize reporting.- Developed and implemented a major imaging project processing 2.4 million imaged documents a month using OCR andbar code recognition, in less than six months, saving the agency from a $300 million dollar Federal audit penalty.- Streamlined complicated reporting system for a 47,900% (not a typo!) increase in speed of completion.- Converted Legacy systems to Client/Server platform.- Led Y2K conversion efforts and had successful rollovers for all in-house systemsAdditional employment history available on request.Employment History:Previous EmployersServices ProvidedPeriodWashington State Dept. of Health Public Health LaboratoriesManage Public Health Laboratories information systems2014  2023Washington State Dept. of Health and Social ServicesBusiness Intelligence Systems Architect2009  2014Washington State Dept. of Employment SecurityIT Data Warehouse Developer2005  2005Washington State Dept. of Health and Social ServicesChief Information Technology Officer1997  2000Washington State Dept. of Employment SecurityIT Manager/Senior Systems Analyst1988  1997Washington State Dept. of Health and Social ServicesSenior Systems Analyst1986  1988CSC Computer Services Company, IncorporatedAssistant Business Manager1984  1986University of CincinnatiLanguage Tutor1983  1984Mandarin HouseAssistant Manager1978  1983Manus Services Corporation Direct Marketing DivisionDeveloper1979  1980Garcia IncorporatedDeveloper1977  1978Cincinnati Public SchoolsDeveloper/Programming Instructor1976  1978University of CincinnatiKeypuncher1975  1975In addition to the above employment, I also have run my own consulting firm, named Cognizant Design, since 1990.ClientsServices ProvidedPeriodWashington State Dept. of Health and Social ServicesBusiness Intelligence Systems2003  2008Wolf Haven International, Inc.Web site support2007  2008SafeCo Insurance Company, Inc1Enterprise Systems Inventory Discovery2006  2006Washington State Dept. of Health and Social Services2Legacy-to-Web Application Development (EJAS)2003  2003Washington Counties Risk Pool3Internet-based Claim Database System2000  2001Illuminet (purchased by Verisign in 2001)Database Conversion and Upsizing1998  1998Weyerhaeuser, Inc.4Shipping System Y2K Conversion1997  1998Association of Washington School Principals3Database Performance Enhancement1997  1997Olympia, Computer Central, Inc.Training Database Development1997  1997Head Start Program ESD#113Web Database Development1997  1997Idaho Department of LaborDisaster Unemployment Assistance System1997  1997International Products Company, IncorporatedNetwork Expansion and Configuration1997  1997International Products Company, IncorporatedNetwork Installation and Business Analysis1994  1994Safeplace Women SheltersClient Statistical System Analysis/Development1992  1994Center for Individual and Family CounselingNetwork Installation and Client Billing System1991  1992Center for Individual and Family CounselingOrganizational Assessment and Alternative Study1991  1991Safeplace Women SheltersComprehensive Organization Assessment1990  1991John S. Murphy and Associates, IncorporatedRealty Image Database Telecom System Development1990  1990International Products Company, IncorporatedAccounting/Inventory Systems Setup1990  19901-Subcontracted as W2 through Excel, Bellevue, WA2-Subcontracted as W2 through Aetea, Tukwila, WA3-Subcontracted as 1099 through Olympia Computer Central, Olympia WA4-Subcontracted as 1099 through Professional Consulting Services, Seattle, WAPartial Skill Summary Matrix (Recruiter Style)This matrix is a partial listing of the skills I have acquired and used throughout my many decade career in the following positions:Information Technology Manager, Project Manager, Senior Systems and Business Analyst, Data Administrator/Modeler, Database Architect, Business Intelligence, SQL Server, and Full-stack Developer.Skill TypeYrs. Exp.Last UsedProficiency1-5Management SkillsBusiness Management Skills3920234Accounting and Budgeting Skills3920234Communication Skills4820234Staff Management Skills3220234Project Management Skills (Waterfall, Agile/SCRUM, DevOps)39/14/220235Data Administration and Modeling SkillsData Administration, Data Modeling, Database Administration3920235Business Systems Analyst SkillsInformation Engineering (Business Area Analysis, Business Systems Design, Detailed System Design, Construction, Implementation/Integration, Post Implementation Review), Requirement Studies, Alternative Studies, Feasibility Studies, Risk Analysis and Mitigation, Impact Analysis, Cost Benefit Analysis, Joint Application Development, Rapid Application Development, Business Process Reengineering, Reverse Engineering3920235Modeling SkillsConceptual, Logical, and Physical -Process Modeling, -Function Modeling, and -Data Modeling3920235Methodology SkillsJackson, Martin, Chen, Constantine, DeMarco, Ganes & Sarson, Warnier-Orr, Booch, Raumbaugh, Yourdan, Rational Unified Process, (IE,SASD,OOAD/OMT/UML/RUP)3920235DatabasesMS-SQL Server, Sybase2820235Oracle1920233DB2/CSP420083ADABAS, DMS-22001020034Xbase(dBase,R:Base,Clipper)1920005MS-Access3620235CASE ToolsER/Win420005System Architect319974IEW/ADW319915Programming Language SkillsBASIC, Visual Basic, VB.NET48/26/1720095Structured Query Language (SQL)3920235Active Server Pages (ASP), ASP.NET26/2120235VBScript/JavaScript/HTML2620235C/C++/C#.NET/Java20/15/19/520234Powershell, BASH620234COBOL, JCL/ECL, REXX, DYL-280, ADAMINT/ADAPREP1620005NATURAL820035Level (LVL): Scale used is 1 to 5, with 5 being the highest.5 = Expert level knowledge; can train and mentor others4 = Excellent working knowledge; can function independently3 = Good working knowledge and experience; can function well within a Team2 = Some work experience; beginner/intermediate; may require direction / assistance1 = Education Only; beginner; would require direction and assistance

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