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Click here or scroll down to respond to this candidateCandidate's Name
Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYAs an accomplished change agent, I have a proven track record of leading successful process improvement initiatives and driving the implementation of innovative solutions. Throughout my career, I have been driven by challenges and a desire to be successful in all endeavors.My career highlights include being nominated for the 'Leading a Connected World' program, where I was selected as one of only 25 leading managers from Europe, Asia-Pacific, and the Middle East to receive leadership training for leading in the new connected world. I was also nominated for the 'ISOP' program, a six-month intensive leadership course for business planning, leadership, and ideation. At the end of the program, I presented 'Vz Anywhere,' which was received positively by the CIO of Verizon.In recognition of my leadership excellence, I was awarded the Key Contributor Award for CMMi 5 Certification at Verizon India. I also earned appreciation for being a Leading Manager (top 10%) by two different onshore directors thrice in 2006, 2009, and 2011 while managing the supply chain IT team at Verizon.In addition to my experience in the corporate world, I received a Certification of Achievement for Logistics Application at McDonnell Douglass Aerospace, which highlights my ability to excel in different industries.Looking ahead, I am eager to continue my career growth and to take on new challenges in leadership and management. I am passionate about driving change and innovation, and I am committed to achieving success in all of my endeavors.TECHNICAL SKILLS:J2EE (SpringBoot, SpringMVC, JPA, Hibernate, Struts), Java Spring, SAP ( SD, MM, IM, IDOCs, ALE, FSCM, FICA, FICO, PA, ABAP), MEAN, MERN, AWS Cloud, Microservices, REST and GraphQL based System Architectures, AI, ML and Deep Learning using Python, DevOps(Terraform & Ansible) with Container backed deployments (Docker & some Kubernetes), Messaging(Kafka, IBM MQ, JMS), Databases(Oracle, MySQL, PostGreSQL, MongoDB, Cassandra), Azure and AWS.PROFESSIONAL EXPERIENCE:NurturEnergy, St. Louis, MO Jan 2023 till NowRole: Product Manager/Solution ArchitectRole:1. Develop the core positioning and messaging for the product2. Defines the Product Roadmap3. Ensure product requirements and user stories are clearly understood from the customer discovery process4. Ensures the product and customer requirements are gathered and prioritized5. Enables research and plans the product-line strategy6. Sets and tracks clear Product Success goals7. Ensure the execution of their product development in collaboration with engineering8. Adherence to the best practices and standards; provide periodic status updates9. Perform product demos to customers10. Influence and improve customer satisfaction11. Set OKRs for self/team and provide feedback to the goals of team membersResponsibilitiesWorking on Features on the Dyocense IIOT Platform.We have used Okta SSO solution for OAuth and SAML Integration with Salesforce CRM.We have used Okta Solutions for Integration with various IOT devices considering the security considerations involved in IOT devices.Did the solutioning for Integrating Dyocense with SAP S4 HANA and Salesforce CRM.Did the Solutioning for exploring Artificial Intelligence to enhance the product, the Data Source being Hadoop Data Store.Built a Virtual Assistant Chatbot using OpenAIs API. Underneath it uses OpenAIs API for the chatbot experience.Built a Dashboard using React.js and Spring Boot backend for Fleet Management using the Dyocense platform.Helped in building the Refrigeration and HVAC modules of the Platform.We addressed the supermarket refrigeration problems Realtime and out of hour monitoring, predictive maintenance with analytics.The module addresses food safety and energy efficiency.Helped with the Fleet Module which deals with Fleet Preventive Maintenance and Fuel Management.We have Integrated Dyocense platform with Salesforce CPQ for Contract Price Quote and compliance for Shneider Electric Middle East rollout.The integration with the third party systems uses GraphQL extensively for discovery of the connected sensors and devices. We also use GraphQL to fetch the data and transform it for the Analytics engine which uses redash.Developing a Claims for understanding the patent claims for multiple domain area and understand if there any infringements on intellectual property based on LLAMA2 Huggingface models.Developed a POC for going through a large list of documents and get summaries using LLAMA2 and ChatGPT using Langchain.Currently doing a POC with PostGresML Database as Vector Store and using it with Open Source LLMs and seeing significant performance improvements on large datasets.AT&T Communications Pvt. Lt Jan 2022 Dec2022Role: Assoc. Director Salesforce Application DevelopmentRoleTypical performance measures:Outcome accounting performanceNumber of Customer ActivationsNumber of Customer RetentionsTCV of Customer RevenueProduct growthAchievement of revenue targetsAdherence to project schedule and timelinesPersonal achievement of quarterly/yearly objectives (OKR, Assignments, HIG, Stretch goals)Performance Areas:Plan to develop great products:Set quality product goals and key initiatives to meet the sameCreate and manage a product roadmap based on delivering value outcomesWrite high quality user storiesFacilitate the collection and prioritization of roadmap inputs and manage a living roadmapConduct Product and Release Planning sessions with cross-functional teamsDesign to deliver great customer experience:Design customer-centric experiences throughout the customer decision journeyDefine user experience (e.g. wire framing, journey maps), partnering with product designersWrite great user stories by capturing and translating customer stories into product features that deliver value and delights usersResearch the market to ensure an unfair advantageUnderstand market trends, partner ecosystems, and competitive strategiesUnderstand users, the marketplace, the competition and future trends for the domain or type of system being developed through customer and market research, competitive analysis, and rapidly acquiring domain expertiseDefine and articulate unique product and business differentiationManage business to go to and win in the marketsSet goals and establish and manage to KPIs for product success (OKRs, Pirate Metrics, etc.)Protect assets and mitigate risks employing IP knowledgeManage great peopleLead teams, communicate with diverse groups, and influence change throughout the organizationSet a vision of what s/he wishes to build and motivate the engineering team to deliver the visionPrioritize, delegate, influence, persuade, resolveUse great technologyDeep understanding and usage of tech stacksResponsibilities:As a seasoned Sr. Engineering Manager/Assoc. Director for Salesforce CRM, I bring a wealth of experience in managing complex projects and leading high-performing teams. I work closely with Scrum Masters in the Scrum of Scrum Role in Scaled Agile - SAFe at AT&T, ensuring that all projects are delivered on time, within budget, and to the highest quality standards.One of my recent accomplishments was negotiating the vendor contract for the Salesforce Marketing Cloud implementation and rollout with Bounteous. In addition, I played a critical role in multiple epics decommissioning email templating engines at AT&T as part of the Digital Transformation journey. This involved working closely with Mulesoft Services to work with Upstream Kafka based Systems and pass the data to Analytical Systems/Data Lake in Snowflake and Database Services in Cassandra. We have done A/B Testing for different Email Templates based on different creative designs.The Mulesoft services use GraphQL based API with both the upstream and downstream systems.As part of my responsibilities, I also worked with a Scrum Team in Salesforce Service Cloud for post-sales customer support enablement. I was involved in the hiring process for building the Service Cloud Team and the initial setup and initiating exceptions for Tools required for development and access to AT&T Systems.Furthermore, I managed the Tech Mahindra Team for Supporting Sales and Service Cloud. I successfully completed manual synching of Production Code with all the lower environments for multiple releases.One of my key contributions was building the Platform Support Team for Salesforce, wherein we built a 12-member team for Salesforce Governance and a horizontal for architecting solutions across Salesforce Sales, Service, and Marketing Clouds. This team was responsible for managing and maintaining the Salesforce platform, ensuring compliance with regulatory requirements, and driving continuous improvement initiatives.Overall, my expertise in Salesforce CRM, Scrum of Scrum, Scaled Agile - SAFe, project management, and team leadership has enabled me to drive successful outcomes and deliver business value to AT&T.INFOSYS LTD JAN 2019 Till Dec 2021Role: Principal Consultant/Sr. Project Manager/Scrum MasterResponsibilities:Role Demonstrated experience building platform roadmaps and effectively interpreting platform objectives and outcomes; as well as challenges and supporting the team in delivering innovative solutions. Deep understanding of all aspects of platform capabilities, with a demonstrated consistent record of growing responsibility. Ability to learn new technologies and exploit them to their highest potential. Experience facilitating Agile, Scrum and other rapid application development teams like RUP to deliver Technology solutions on time, on budget, and to specification. Drive program, release level and platform roadmap improvements and standardization activities using SAFE as the primary framework. Provide visibility into gaps, issues, risks and opportunities across scrum teams, solving and where needed, raising expectations. Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams. Excellent verbal and written communication skills; ability to effectively communicate across third parties, colleagues, and Business Product Managers. Ability to get industry leading solutions to market efficiently and effectively with a consistent track record of working independently and making key decisions on projects. Confirmed ability to balance change in dynamic, ambiguous environment and ability to influence without direct authority among peers and with leaders Influence team members with innovative changes and platform/process improvements by challenging status quo and demonstrating risk taking; while mentoring/guiding team members to success.Was a Tower Lead for Supply Chain, PLM & ERP (SAP, Peoplesoft and JDA) and Analytics (Oracle OBIEE and SAP Analytics Cloud) Sub-clusters with a team size of 145 resources.Worked on a Large Scaled Implementation of One Network in the Scaled Agile Project Management framework as a Program Management area primary focusing on intelligent Edge Networks for 5G for Verizon. It is part of Grooms ART which deals with Network optimization.Worked on Telecom disputes application for Verizon called Verify and iVerify as Scrum Master/ Manager working closely with development/design teams from Verizon and Infosys.Cloud Migration of 7 Supply Chain Applications to Azure which included DevOps Automations (CICD Pipelines) and Test Automation Scripts (~ 1500 Test Cases automated).Worked on JDA which provided a warehouse management system(WMS) that addressed inventory accuracy, inventory track-and-trace. JDA's WMS is an integral part of JDA's Intelligent Fulfillment software which integrates the WMS with supply chain planning in Verizon with the SAP SCM and ECC Systems.We implemented Contract Compliance and Contract Price Quote (CPQ) using SAP CLM/SAP SCM and ECC for the Verizon Client. This enabled Verizon to get visibility into the pricing compliance for their wireless sourcing spend. This project went on for close to 2 years.Experience in migrating multiple applications from on-premise to virtual data centers in AWS cloud.Working with Solution Document/RFP for Projects like One-Payments. This included Fraud detection and prevention based on blockchain technology. We used SAP FICA, SAP FICO (Accounts Payable) to converge the Payments Systems to One SAP HANA based System.The Reporting for Finance was SAC (SAP Analytics Cloud)Prepared the Architectural & Solution documents for 22 Supply Chain Applications that were transitioned to Infosys ADMPrepared the SOP (Standard Operating Procedure) for 18 Supply Chain ApplicationsMezzLabs Pvt. Limited, Hyderabad, India Nov 14 Dec 18Managing Director/FounderDeveloped a Development as a Service (DAAS) Cloud based product. The intention of product was to develop a cloud based IDE with ALM features and collaboration features. The intent was developing an IDE for embedded programming to debug PCBs remotely. Prototyping was done using raspberry pi and Arduino. The product was developed using Node.js and Angular.Led the development of Proximity Marketing Solution using beacon technology. The development of the Full Stack Application was done using Angular 4, Node.js and MongoDB. The Rest APIs were developed using Node.js. We also developed some of the APIs using GraphQL.Designing and developing a multi-player real-time quizzing game in the educational field. The application used Angular and .NET backend. The Application extensively used websockets for real-time interactions. The application was deployed on Azure and develop to scale for 1000s of users. Worked closely with UX engineer for excellent usability.Created a blueprint document for APSFL ( AP Fiber) as a consultant Project Manager which included the modules like Billing, Inventory Management, Channel Registration & PORT request, CRM, Customer Acquisition. Work with architects and propose high performance solutions for call centers using the enterprise architectural stack using Kubernetes in AWS Cloud. The solution was built using PEGA Application. We incorporated the PEGA based Virtual Assistant across the CRM requirements.Verizon Data Services India Pvt. Ltd. (VDSI), Hyderabad, India Jan 04 Sept 13 Senior Project Manager / Senior Manager / Technical Manager / Technical Lead/Systems Engineer ResponsibilitiesAdept atManaging requirement gathering, system analysis and finalization of technical / functional specificationsDesigning, developing, testing, troubleshooting and debugging of the applicationsProviding post-implementation, application maintenance and enhancement support to the client with regard to the product / software applicationInterfacing with clients for business requirement gathering, conducting system analysis and finalizing technical / functional specificationsDefining best practices for project support and documentationCooperating & communicating with other team members for efficient project workSubmitting executive presentations to CIO and senior leadership on multiple occasionsNotable AccomplishmentsInvolved in two releases of ERP (SAP) convergence, which will bring in the Supply Chain, Finance and Real Estate functions in one SAP (vSAP). The Net Present Value of the project (NPV) was$174.4 M as of 2013.Worked for the Sourcing team at Verizon in multiple projects for indirect spend using ARIBA and Contract compliance using SAP CLM (vSource), SAP SCM and SAP ECC 6.0. The Sourcing team was integral part of the Supply Chain IT team for over 6 years reporting to me.Was part of the team which created the entire IT, footprint of Verizon Wireline IT and gave it to Frontier Communications for the spun-off landlines and FIOS (Optical Fiber to the premise) lines in 16 states. This project has IT benefits of $500 M to Support Frontier post spinoff.Worked with Clean and Screen for FIOS (Fiber) in the Reverse Logistics at Verizon where CPE Manager and SAP ECC 6.0 were interfacing with CTDI applications to track the returned materialImplemented split valuation for SetTopBoxes(STB) and ONT Material in SAP across Tax Jurisdictions.Integrated SAP with Vertex which provides SAP customers with integrated technology and services to seamlessly manage global indirect tax across the SAP ecosystem and Taxes and Treasury related functions.Material Movement and payments across Jurisdictions both within US and across the Globe and the impact on Treasury functions was determined and calculated in SAP for Verizon wireline and enterprise business entities.We also developed RNSC (Reverse Network Supply Chain) Application to manage Reverse Logistics for Verizon Wireline and Verizon Business units.Verizon Fleet functions were transitioned into SAP and subsequently into Enrich which have benefits of close to $15 MTook care of the team for Web Logic Integration (WLI), CPEM (Customer Premise Equipment Manager), and 18 Legacy Applications resulting in eliminating 3 SOWS from Satyam and Infosys thereby grossing a net savings of $500 K for Verizon in 2006.Was instrumental in building a team of more than 100 resources over a period of 3 years.Managed multiple projects in Development, Application and Production Support in multiple technologies like SAP, SAP-BW, SAP-BASIS, SAP-SRM, ARIBA, and host of OS (AIX, HP etc) and database (Oracle, Informix) for Production Support. The Team aligned well with the organizations objectives of bringing down the BAU Support costs from 11 to 9% overall.Was involved in all Supply Chain Systems undergoing a Transformation to SAP by interfacing the engineering, invoicing and Inventory Applications with SAP resulting with estimated business benefits of $30M. This Transformation enabled users in Verizon Telecom to have visibility to materials across US Nation-Wide Coast-to-Coast and also helped in Sourcing Savings by synergies enabled via price compliance. This was e2e Procure2Pay functions and used SAP FSCM modules too for Invoice and finance optimization.Supported Pegas, which was one of the largest implementations of Ariba and later moved the implementation over to SAP. Eliminated Ariba based Procurement Application (Pegas) for indirect procurement and moved in the functions over to SAP.Enrichment of Verizon spend (over $80 B) of historical data which was completed in 2007 using the Ariba spend.Built SSO Self Integration Tool for Applications in Verizon both wireless and wireline to enable SSO using Siteminder. The Tool was built using J2EE and Siteminder APIs using the LDAP Store.Mezztech Systems Inc, Santa Clara Aug 99 Nov03Consultant/DeveloperWorked as a Consultant for J2EE Development at Multiple Clients in the USA. Clients below:Bearing Point - Developed Ad Portal Application for New York Times Digital using Java technologies.Developed screens for submitting logos. Use Cases for upload and Download Logos, icons and managethem. Used Struts 1.1 for development.Standard & Poors - Developed the Portfolio Manager module that was part of the Fund InsightApplication. The Portfolio Manager consisted of Screens to Add, Remove, Re-balance (both periods andallocation) funds with front-end and backend systems including custom loads/fees.Excel Corp - Developed Value Based Procurement Application for Excel (A subsidiary of Cargill Foods). The Application was developed using JSP (Struts Framework) and Swing / AWT (updatable Jtables, split panes, menus and toolbars) with EJB (Session beans bean managed persistence.BMW Manufacturing Corp - RCMS is the Running Change Management System for new Releases of BMWCars at the plant. Application used MVC Type II Architecture with command pattern. The Framework used was Jakarta struts and Jakarta tiles. The persistence layer was implemented using java beans and EJB Session beans. Deployment Server was AIX (UNIX) and the database was Oracle.Quinstreet - Involved in the Member Services team that included Enrollment, Links Management, LeadGeneration and Affiliate commissions. The System included Administration Screens of the Affiliate Management System. The Admin Screens were used to add, search, update and soft delete records in the affiliate database. The work was done using servlets, JSPs and JDBC.Surx Was a developer on the Urethral Pressure Monitoring System where did a Java Application (AWT and Swing) which interacted with Urethral Pressure Monitoring System.Certifications:Scaled Agile Scrum Master (SSM) Nov 2022.CSPO Scrum Alliance Certified Product Owner Dec 2022.Sun Certified Java Programmer (SCJP) Dec 2001Education:Executive Management (Senior Management Program IIM Calcutta 2009 to 2010)MS in Mechanical Engineering, SIUC Carbondale. GPA 3.8/4.0B. Tech, IIT(BHU), Varanasi, First Class |
