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Click here or scroll down to respond to this candidateCandidate's Name
Street Address George Black LaneWinston-Salem, NCPHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryEnvironmental Services Supervisor and Educator focused on providing exceptional service to internal and external customers. Reliable, responsible and driven to be an integral team member. Detail oriented and customer service and safety driven.SkillsSafety EducatorWorkers Compensation Claim ManagementSafety Audits and InspectionsEmployee recruitment, retention and EngagementProficient with Microsoft Windows, Excel, Word, Worxhubs and OutlookWork HistoryHousekeeping Operations Manager 09/2017-11/2019Sodexo Retirement-Winston SalemMaintains and develops client relationships and client satisfaction in custodial services to ensure account retentionDirects daily custodial operations to ensure employees have appropriate equipment and resources to perform their jobs and meet goals.Manages the budget by controlling cost with inventory, labor and materials, complying with budget requirements and making adjustments when necessaryOversee daily scheduling, communication and quality for staff of 25Housekeeping Supervisor 10/2016-9/2017Wake Forest Baptist Hospital-Winston Salem, NCOversee daily staff of 20 employeesResponsible for coverage for eight areas, including patient rounding and quality inspectionsStaff scheduling, rounding, coaching, and engagementTraining Administrator 06/2012-9/2016Crothall Healthcare-Winston Salem, NCOversee daily office operations for staff of 200 plus employees, in a 900 bed facilityOverseeing Workers Comp ClaimsSafety Organizer and Educator- Making sure our staff is following our safety rules for our facilityResponsible for getting new hires and current staff trained on hospital cleaning proceduresPatient Ambassador 01/2011-06/2012 Crothall Healthcare-Winston Salem, NCInitiated hospital wide study to identify areas for process improvementDocumented patient information obtained from interviewsEngaging with Nursing team to improve the relationship with hospital staff and housekeepingGreeting the New AdmissionsInterviewing patients for quality and customer serviceHousekeeper 05/2002-01/2011 Novant Health\Crothall Healthcare-Winston Salem, NCDisinfected and mopped bathrooms to keep them sanitary and cleanUsed chemicals and other cleaning equipment in a proper safe and responsible mannerDischarge cleaningDaily cleaning using 10 step cleaning method in patients roomsSurgical Tech-Part time 01/2001-05/2002 Novant Health-Winston Salem,NCSetting up the surgical rooms for the next caseSanitizing and sterilization of the surgical equipmentEducationGlenn High School- Kernersville, NC June 1998High school DiplomaProfessional references available upon request |
