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I Strive for Perfection!Tampa, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceLicensed Insurance AgentWipro Health Plan Services - Tampa, FLMarch 2022 to PresentSell ACA Marketplace plans, private plans and dental plans. This was a remote position. Licensed Insurance Agent (Property & Casualty)Mobius Insurance - Tampa, FLSeptember 2021 to March 2022Sell Auto, Home and Liability Insurance. Multiple systems. Fast typing. Multi tasking. Also handled accounts for all my clients.Licensed Medicare Insurance AgentTZ Insurance Solutions - Tampa, FLFebruary 2020 to September 2021Speak with potential clients and help them find a plan based on there needs RebuttalMulti-taskingUsing Multiple systems at onceEnroll clients into said plansCall controlFollowing processBilingual Customer Service RepresentativeAdecco - Tampa, FLAugust 2019 to February 2020Outbound and inbound callsSAP experienceCustomer service skillsFast typingOrganizationDedicatedReset MerchandiserAtlantic Coast Merchandising - Tampa, FLDecember 2017 to September 2019and surrounding areas.Merchandise product, Fixture installer, Read plan-o-grams, Sequence plan-o-gram into computer system, Operate pallet jack, operate fork lift, organize products on shelves, clean work area. Reset MerchandiserDavaco - Lakeland, FLJanuary 2019 to March 2019Merchandise product, Fixture installer, Read plan-o-grams, Sequence plan-o-gram into computer system, Operate pallet jack, operate fork lift, organize products on shelves, clean work area. Office ReceptionistDamians Auto Repair - Miami, FLJanuary 2017 to October 2017Answer calls, schedule appointments, create receipts, inventory, customer service ValetSeven One Seven ParkingDowntown Tampa, FLPark cars, return cars, help with luggage, greater, write parking slips. Education4-40 Customer Service LicenseSeptember 2021GED2-40 Health Agent licenseSkills Merchandisng 2 years Fixture Installer 2 years Valet Customer Service (4 years) 1 year Microsoft Savvy 3 years Fast Paced 3 years Strong Organizational Skills 3 years Computer Savvy 3 years Excel Painting Painter Bilingual Spanish Customer Service Bilingual Call Center CSR Spanish Bilingual Planograms Merchandising SAP Pallet Jack Typing Insurance Sales Pricing Sales Management Cold Calling Negotiation Telemarketing Landscape maintenance B2B Inside sales Google Docs Customer support Marketing B2B Sales Account Management Salesforce Sales experience Sales Insurance sales Customer service Upselling Inside sales Account management English Typing Microsoft Office Medicare Organizational skills Communication skills Time management Analysis skills Computer skills Cold calling Sales management VPN Microsoft Excel Medical terminology Working with people with disabilities Windows Phone etiquette Customer acquisition Negotiation B2CLanguages Spanish - FluentCertifications and LicensesProfessional Certification in Customer Service4-40 license for the state of FloridaDriver's LicenseHealth Insurance LicenseMarch 2021 to PresentLife & Health Insurance LicenseMarch 2021 to PresentAssessmentsSales skills ProficientSeptember 2023Influencing and negotiating with customersFull results: ProficientCustomer focus & orientation ProficientNovember 2023Responding to customer situations with sensitivity Full results: ProficientAdministrative assistant/receptionist Proficient November 2023Using basic scheduling and organizational skills in an office setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |