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PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SKILLSSeasoned Customer Service Representative with more than 20 years of experience in fast paced-high volume environment. Excellent Listening Skills, and Communication Skills. Wide track record of achieving goals in any position or opposition given.SKILLSCritical ThinkingTime ManagementProduction and ProcessingLearning StrategiesEnglish LanguageCustomer/Personal ServiceTransportationClericalTelecommunicationsActive ListeningTransportationSocial PerceptivenessJudgment and Decision makingEXPERIENCEProduction Operator I, 2/2014-presentFirst Data- Omaha, NEMake copies of correspondence or other printer materialOrder and dispense suppliesTrain and assist staff with computer usageAffix postage to packages or letters by hand, stamp materials, using postage metersSeal or open envelopes, by hand or by using machinesVerify that items are addressed correctly marked with proper postage in suitable condition for processingRead production orders to determine types/sizes of item scheduled for printing and mailingClear jams in sortation equipmentWeigh packages or letters to determine postage needed, using weighing scales and rate chartsFold letters and circulars and insert them In envelopesHome Care Specialist, 2/2012 to2/201424 Hour Homecare Service-Culver City, CAProvided physical support to assist patients to perform daily activities, such as getting out of bed, bathing and dressing. Using the toilet, standing, walking or exercising. Review patient s, dietary restrictions, food allergies and preferences to ensure patient receives appropriate dietMeasure and record food/liquid intake or urinary and decal output, reporting changes to medical or nursing staffGather information from caregivers, nurses or physicians about patient condition treatment plans or appropriate activitiesDocument or otherwise report observations of patient behavior, complaints or physical symptoms to nursesRemind patients to take medications or nutritional supplementsCommunicate with patients to a certain feelings or need for assistance or social and emotional supportPrepare or serve food traysChange bed lines or make bedsTransport patients to treatment units, testing units operating rooms, or other areas using wheelchairs, stretchers or moveable bedsEDUCATIONCertified Nurse Assistant Certificate, Bellevue University: Dec 1996Northwest High School Diploma : May 1989