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Title Customer Service Inventory Management
Target Location US-TX-San Antonio
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Candidate's Name  PHONE NUMBER AVAILABLEBusiness Management Professional EMAIL AVAILABLEPROFESSIONAL PROFILEProfessional military veteran retired with many years of experience in customer service. I am seeking a job opportunity to apply excellent leadership skills and customer service to your organization. Perform and maintain budget spreadsheets where math is essential for different projects, reconciling errors and assist in editing, drafting, memos, and reports. Enthusiastic about innovating and implementing acquired skills for business opportunities.PROFESSIONAL SKILLSData ProcessingExcel SpreadsheetsMicrosoft OfficePersonnel ManagementSupervision & EvaluationLeadership SupervisionCareer Growth DevelopmentIndependent DecisionsTechnical knowledgeResolve Complex IssuesProficient Knowledge Veteran AdministrationProfessional CommunicationProject Management/ProductionTime ManagementPROFESSIONAL WORK HISTORYAudie L Murphy Memorial Veterans Hospital, San Antonio, Texas 78229 November 19, 2023 - PresentPosition Title: Supply TechnicianPay Plan - Series - Grade/Step: GS-2005-5/1Starting Salary: $38,181 Per YearAppointment Type: PermanentWork Schedule: Full-TimeWork Duties:Inventory Management: Monitor and control inventory levels to ensure an adequate supply of materials and equipment. Conduct regular inventory audits to verify accuracy and identify discrepancies. Utilize inventory management systems to track stock levels and reorder supplies as needed.Receiving and Distribution: Receive and inspect incoming shipments to ensure they meet quality standards. Organize and distribute supplies to various departments or units within the organization. Maintain accurate records of received items and distribute accordingly.Compliance and Regulations:Ensure compliance with relevant policies, procedures, and regulations governing supply chain and inventory management. Stay informed about changes in regulations and industry best practices.Customer Service:Aid and support internal departments or units regarding supply-related inquiries. Address and resolve issues related to supply chain management in a timely manner.Emergency Preparedness:Develop and implement contingency plans for emergency situations to ensure a continuous supply of critical materials. Supply Technicians are integral to the efficient operation of healthcare facilities within the VA system, ensuring that necessary supplies and equipment are available to support the delivery of quality healthcare services to veterans.Continually discussed any issues relating to supplies, equipment, and procedures with the Lead or SupervisorDropped off medical supplies in accordance with specifications in computerized inventory management systems.Cleaned designated secondary areas using aseptic principles to stop the spread of COVID-19Acquiring supply equipment in accordance with policies, rules, and regulations, which include managing Omni suppliers and making adjustments for reconciliations to take inventory control, equipment inventory control, and equipment tracking into account.Scanning, barcoding, printing labels, equipment distribution, pulling ticket orders, an inventory control experience.Maintain effective customer service techniques and ensure quality service responds quickly to sustained efficient results for patient demands. Clearly explained the major and secondary levels for disposal to the helping employees. Manages Omni supplier's hardware problems and, if necessary, gets rid of extra stock. Verify that all barcode labels are accurate and up to date in order to identify every item.Review and keep an accurate inventory of RME medical equipment, including isolation carts, latex allergy carts, crash carts, and other related items.Experience in generating Omni suppliers, barcoding, printing labels, equipment distribution, pulling ticket orders, and inventory control.Had a wall-to-wall inventory audit experience due to monitoring precise levels and amounts in accordance with department needs. Capable of supplying faculty-specific shortages and recalls. Effective in laying out a storage space to create inventory space or remove items.Department Of the Treasury/ Internal Revenue Service, 3651 S IH-35, Austin, Texas, 78741POSITION: Clerk, GS-0303-5 Step 1DIVISION/LOCATION: Wage & Investment Service Centers, (TX2038) 3651 S IH-35, Austin, TexasWORK SCHEDULE: Full-time Seasonal, 6-8 Mos Season lengthTOUR OF DUTY: Mon-Fri 6:30 am- 3:00 pmHIRING AUTHORITY: Direct-HireACTION: Appointment to Career/Career-ConditionalDURATION: PermanentSTART DATE: Your first day of employment will be 04/24/2023.End Date: CurrentSALARY: $18.51 Per Hour*, including locality payGS-5 Contact RepresentativeVETERANS ADMINISTRATION OVERLAND, MISSOURI JANUARY 2017  AUGUST 2017Professional Customer Service/Information Inquiries with VeteransDevelops Effective Interpersonal RelationsProficient Interviews/Obtaining InformationProfessional Patient CareCoordination/Counseling/Assisting PatientsProficient Data Entry/Producing ReportsAnalyzing Problems/ResolutionsInterpersonal/CommunicationsMail ClerkVETERANS ADMINISTRATION ST LOUIS, MISSOURI DECEMBER 2016  JANUARY 2017Supply ManagementPrinting/Reproduction Forms/Publications OrderingProficient Identifying DocumentsProficient Routine InquiriesProfessional Customer ServiceProtocol on Policies & Procedures & StandardsInventory ControlCourierCROSSROADS COURIER ST LOUIS, MISSOURI SEPTEMBER 2015  MARCH 2016Professional Customer ServiceDelivery of Payroll/Confidential MaterialProtocol on DeadlinesManaged Five Couriers/RoutesInformation Security Officer (Work-Study)VETERANS ADMINISTRATION ST LOUIS, MISSOURI MARCH 2015  SEPTEMBER 2015Followed Protocol Health Insurance Portability and Accountability Act (HIPPA)Proficient Policies & Procedures/Legal RequirementsCourierJ.S. LOGISTICS ST LOUIS, MISSOURI APRIL 2014  MARCH 2015Professional Customer ServiceDelivery of Blood, Specimens, and Organs for TransplantDelivery of Payroll/Confidential MaterialProtocol on DeadlinesInventory Control SpecialistHOME DEPOT ST LOUIS, MISSOURI MARCH 2012  APRIL 2014Inventory Control/Inbound and OutboundInventory Management ProceduresStock Merchandise/EquipmentData Entry/Pricing/Cost ReportsFollow Protocol Operations ManualOperations Control ProductionJourneyman Finished CarpenterLATTA CONSTRUCTION TUSCALOOSA, ALABAMA MARCH 2011  MARCH 2012Technical Drawing, Drafting/Following BlueprintsProfessional Customer ServiceInstallation Structures/FixturesConstruction Building Frameworks/Walls, Floors/DoorframesPerform Minor Plumbing/Welding/Concrete MixingFollow Protocol Procedures and StandardsOffice ManagerWDJL 1000 HUNTSVILLE, ALABAMA AUGUST 2007  APRIL 2008Public Relations/Sales/Community OutreachDaily Programming and Managed Five PersonnelPublic RelationsInventory ControlProfessional Customer ServiceMilitary (Various Positions)UNITED STATES AIR FORCE VARIOUS LOCATIOMS DECEMBER 1974  JANUARY 2007Promoted to Supervise 100+ Airmen to manage scoring resultsGraduated from Leadership AcademySupervised and provided leadership management for Base Operations in Okinawa, JapanEducationBACHELOR OF SCIENCE (BSBM) GRADUATION AUGUST 2022Hallmark University SAN ANTONIO, TEXASMajor: Business ManagementASSOCIATE OF SCIENCE OCTOBER 2021Hallmark University SAN ANTONIO, TEXASMajor: Business AdministrationEASTSIDE HIGH SCHOOL MAY 1967New JerseyJOB-RELATED TRAINING & EDUCATION TRAININGPrivate Security License Level IIMANAGEMENTOver 20 years, served in management roles providing leadership, counseling and mentorship to military personnel facilitating their professional development and career progression.LEADERSHIPCurrently, continues to serve in the community providing leadership/mentoring to non-profit organizationsAbility to fill in and cover necessary gaps to maintain the culture of the organization fostering team cohesiveness.HONOR/AWARDSExpeditionary MedalsCampaign BadgePROFESSIONAL REFERENCESDr. Carl JD Tyler, Jr., PHONE NUMBER AVAILABLEDerrick D. Jones, MBA, PHONE NUMBER AVAILABLECynthia Castille, PHONE NUMBER AVAILABLE/pre>

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