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Title Customer Service Technical Support
Target Location US-MD-Dundalk
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Phone number: PHONE NUMBER AVAILABLE EMAIL: EMAIL AVAILABLECareer ProfileHighly skilled lead mechanical technician with 5+ years of experience. Proven track record of successfully overseeing and executing mechanical maintenance and repair tasks. Seeking to leverage technical expertise and leadership abilities in a challenging role.technical skill/ProficiencySUPPLY CHAINPURCHASEQUALITY INSPECTIONVULNERABILITY TESTERMICROSOFT OFFICE PACKAGEDATA COLLECTIONS ANDANALYSISNETWORK MAINTENANCE AND REPAIRHARDWARE AND SOFTWARE INSTALLATIONGOOD CUSTOMER SERVICEGOOD LEAERSHIP SKILLINDISTRY MAINTENANCEEXPERIENCE INSTALLING, CONFIGURING, AND MAINTAINING SERVICES SUCH AS APACHE AND BIND ETC.SUPERVISING EXPERIENCEEXCELLENT COMMUNICATION SKILLProfessional ExperienceMechanical TechnicianA AND K PETROLEUM, BALTIMORE, MARYLANDFROM (SEPT 2021  DATE)Job ResponsibilitiesDiagnose, maintain, and perform service including rebuilding and replacing mechanical, electrical, hydraulic, and pneumatic systems on manufacturing equipment and facilities.Support the operation with timely responses to downtime.Perform preventative maintenance tasks associated with heavy industrial manufacturing equipment.Ability to plan and schedule maintenance work based on priorities with appropriate follow up.Comply with all company policies regarding safety and cleanliness.Additional duties may be assigned by management.Pulling and installation of cables.Ensuring proper connections to all servers*troubleshooting.Technical support.Use of tools.Following safety guidelines.Customer service.Production Technician 11ABB ENGINEERING, RICHMOND, VAFROM (FEB 2017  AUG 2021)Job ResponsibilitiesPerform packaging size changes, minor repairs and adjustments on equipment.Operate, process, fill and package materials on production line equipment.Use computerized inventory management system to select orders and input data.Pack and palletize finished goods in a safe manner.Perform consistent quality inspection of products.Maintain accurate inventories.Ensuring proper connections to all servers*troubleshooting.Technical support.Use of tools.Following safety guidelines.Maintaining safe and organize work area.Specialist TechnicianCOLOR WAREHOUSE, FULHAM, ENGLANDFROM (JAN 2016  NOV 2016)Job ResponsibilitiesPulling and installation of cables.Ensuring proper connections to all servers*troubleshooting.Technical support.Use of tools.Following safety guidelines.Customer service.Telecoms Specialist InternBLUECHIP (now GCI), LONDON, ENGLANDFROM (JUNE 2015 TO NOV 2015)Job ResponsibilitiesRecommended architectural improvements, design solutions and integration solutions.Designed Strategic plan for components development practices to support future projects.Managed approximately 20 incoming calls from IT vendors and emails per day from customers.Assisted in working on a 3G installation for main one.Assisted in mounting a VSAT ODUL.O.S (LINE OF SIGHT) SurveyingI and my Team worked on a Microwave RadioTechnology Strategy Analyst, InternEQUIPMENT HALL, NIGERIAFROM (FEB 2012 - AUGUST 2012)Job ResponsibilitiesAttending to invoices and creation of quotes for clientsSupporting customers either remotely or face to face delivering high level of customer serviceInstalling, system upgrades and system maintenance for SCHLUMBERGER and EXXON MOBILManage firewall network monitoring and server monitoring both on and off site.Aligned office departments and increase inter department communication and data sharing by 5%EducationMIDDLESEX UNIVERSITY, UKMSC Telecommunications EngineeringFROM (JAN 2014  MAY 2016)Emphasis in Network administration and securityGraduated Magna Cum laude.BOWEN UNIVERSITY, NIGERIABSC Computer ScienceFROM (SEPT 2009  JUNE 2013)Computer ProficiencyMicrosoft Office PackagesProgramming Languages such as Java, C++, Q basic and MySQLLICENSEDRIVERS LICENSEReferencesAVAILABLE ON REQUEST

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