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Click here or scroll down to respond to this candidateCandidate's Name
Greenville, SC Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
An efficient and reliable customer support specialist with over Street Address years in the field, I excel in any
customer based role. Adding with that, my Associates degree in Legal Studies and almost 5 years in
the paralegal field, my experience would also benefit an employer seeking out assistance in the legal
department.
Work Experience
Technical Support Representative
Majorel - Greenville, SC
July 2023 to Present
Troubleshooting products for clients
Resolve customer inquiries
Collaborates with other staff to research and resolve issues
Lab Technician
Refresco - Greer, SC
November 2022 to July 2023
Run various tests on company products
Data entry (SAP)
Operate laboratory equipment
Server/Hostess
Cheddar's Scratch Kitchen - Greenville, SC
January 2020 to July 2022
Greet and seat patrons
Ensure guests' orders are keyed & plated accordingly
Process payments
Claims Specialist/Customer Service
Morley Companies/BCBS SC - Greenville, SC
March 2020 to June 2022
Educate members and providers on claim statuses
Initiate appeals & grievances
Reprocess claims when warranted
Title Clerk
Triangle Rent A Car - Greer, SC
September 2019 to February 2020
Reconcile license plates tags
Ensure proper transferring of ownership of vehicles
Maintain title bin filing as necessary
Banquet Server
Express Employment Professionals - Greenville, SC
April 2017 to December 2019
Arrange set ups for events at various venues
Serve guests
Direct banquet guests
Inside Sales Representative
Spectrum - Simpsonville, SC
June 2016 to May 2017
Present customers with company products & services
Identify sales opportunities
Achieve sales quotas
Retention Specialist/Customer Service
Concentrix - Greenville, SC
January 2016 to June 2016
Implement customer retention strategies to retain business
Observe and analyze client behavior
Recording and responding to customer complaints
Hospice Patient Coordinator/Customer Service
Allcare Medical - Greenville, SC
March 2015 to January 2016
Act as first point of contact for hospice nurses & new patients
Order all DME
Promotes education on hospice and hospice care for patients, families and other team members
Fully responsible for all recurring orders (oxygen, tanks, etc)
Benefits Specialist/Customer Service
Concentrix - Taylors, SC
August 2013 to February 2015
Educate members and providers on benefits
Compare health coverages and costs
Assist with open enrollment
Education
Associate's degree in Paralegal Studies
Brown Mackie College-Atlanta - Greenville, SC
March 2010 to May 2012
Skills
Medical terminology
Customer service
QuickBooks
Data collection
Microsoft Access
Research
Laboratory experience
Windows
Cash handling
Personal injury law
Technical support
Inside sales
Data management
SAP
Accounting
Sales
Bartending
Hotel experience
Serving
Guest relations
Cash register
HIPAA
Software troubleshooting
Typing
Telecommunication
Quality assurance
Documentation review
Groups
National Technical Honors Society
February 2011 to Present
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