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Title Customer Service Call Center
Target Location US-NY-Bronx
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Cell Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESummary:Energetic, result-oriented receptionist. Eager to bring strong administrative skills to a growing company in top-level support. Excellent organization, communication, and relationship-building skills; ready to learn and grow professionally.Skills: Bilingual English/Spanish fluent Proficient in Microsoft Office Keep up with fast-pace work environmentWork Experience:2021 - 2021 Patient Support SpecialistConnectiveRX Fairfield, New Jersey Submit all claims to the company in a timely manner, keeping up with the quota. Entered all required data into the agency's management system for both programs. Worked with more than 15 medications simultaneously while submitting claims involved with the co-pay assistance program. Assist the Call Center with high call volumes.2020 - 2021 Roadside Customer Service SpecialistAAA Hamilton, New Jersey Steadily provide courteous and professional assistance in response to members requests for Roadside Assistance in a high volume call center. Deliver extraordinary customer service to our members, using sound business judgment and accurately answering questions. While also entering all information provided into the system to ensure proper service is rendered. Awarded with high service rating from member's satisfaction. 2018 - 2019 Administrative ConciergeHire One Personnel SVC LLC Washington, D.C Assisted leasing consultants with paperwork, filing, and efficiently communicated residences concerns. Independently managed emergent/non-emergent phone calls for the entire property. Received, organized, and properly signed-out parcels, following the company's security policy. Documented any abnormalities during the shift, and properly communicated information to superiors.2018 - 2018 Administrative ManagerAvenger Auto Sales LLC Highland Park, New Jersey Managed receptionist area, including greeting customers and responding to telephone/emails and in-person requests for information. Handled all payments for vehicles, and MVC transactions. Organized and filed all paperwork in a neat and efficient manner. Education:2016 Edison Job Corps AcademyHigh School Equivalency Edison, New JerseyReference: Upon Request

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