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Click here or scroll down to respond to this candidateCandidate's Name
Sales and Operations LeaderStreet Address W. Linda LaneChandler, AZ Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLEObjective:Dynamic sales and operations leader with a proven record of accomplishment for driving revenue growth, optimizing operational efficiency, and fostering a positive company culture. Seeking opportunities to leverage extensive experience and expertise to achieve targeted sales volumes, enhance profitability, and cultivate lasting customer relationships.Experience:Founder, Granicrete International, Inc, Tempe, AZApril 2006 - Present Formed Granicrete after two years in decorative concrete wholesales operations. Pioneered the development of award-winning countertop coating and surfacing systems, driving the company to multi-million-dollar success. Created all training manuals and videos which proved to promptly provide novices the skills that exceed finishes of seasoned professionals. Established national and international wholesale distribution networks, alongside highly effective training systems for equipping these entities through training the trainer programs. Implemented innovative marketing and operational strategies, enabling the company's growth and adaptability to now operate under absentee ownership. Consultant & General Manager, Express Flooring LLC, Phoenix, AZ October 2022 - January 2024 Project manager directing all aspects for launch of a new division of Concrete Coatings. Utilized Microsoft Project and Microsoft Teams to pull executive, operations, and marketing personnel together for continual on-time completion of deliverables. Established operational procedures and training processes for assuring installation quality control coupled with OSHA safety standard and a 97% customer satisfaction rate for work quality performed. Created all operations and sales training materials. Created in-home sales presentation and prospect interactive quotation program achieving pricing targets 30% higher than market averages. Developed all sales training programs and sales tools, resulting in a 50% closing ratio and pricing targets that were 30% higher than market average. Regional Vice President of Sales and Marketing Western US, US Fleet Services January 1999 September 2001Total of 25 years of experience in the Wholesale Petroleum Fuel and Lubricants industry with success from delivery driver to warehouse management, field sales to sales management, and general management. Spearheaded sales and marketing strategies, achieving a remarkable 150% increase in sales revenue to $45 million in less than four years, accompanied by a 30% rise in per gallon pooled margins. Doubled sales markets from four to eight major metropolitan areas across three states, expanding company reach and market presence. Recruited, trained, and developed a high-performing team of five sales representatives from diverse non-industry backgrounds, fostering dynamic and results-oriented sales force. Developed and implemented a comprehensive national sales training program, emphasizing a professional and consultative sales approach, resulting in enhanced customer engagement and alignment with company objectives. Streamlined sales processes, reducing sales cycle time, and enabling swift calculation and presentation of prospect operating savings. Introduced a profitable innovative marketing segment involving contracted small load deliveries, optimizing daytime utilization of truck assets, and driving additional revenue streams. Pioneered vehicle information reporting systems, facilitating preventive maintenance for fleet mechanics, enhancing operational efficiency, and prolonging vehicle lifespan. Managed fuel supply agreements and collaborated with fire marshals to enhance local fire codes, ensuring compliance, and optimizing operational safety and equipment specifications. Prepared and administered forecasts, budgets, and profit and loss statements, conducted new market research, and orchestrated successful new market operations start-up and development, contributing to sustained business growth and profitability.Education:Bachelor of Science in General Business Administration Arizona State University, Tempe, AZSeptember 1978 - December 1982Graduated Cum LaudeAwards & Achievements: "Most Innovative Product" award recipient at the World of Concrete Convention for the Granicrete Countertop Overlay System. Accredited by NSF as the first decorative coatings company to achieve NSF 51 certification for epoxy and coatings meeting food-grade standards. Successfully completed research grant with CARE California, advancing environmental stewardship through repurposing carpet fiber within concrete. Developed a superior innovative lightweight green concrete product to address commercial roof ponding problems.Skills: Sales Strategy & Business Development Account Management & Client Relations Operations Management & Process Improvement Project Management & Cross-Functional Collaboration Financial Analysis & Budgeting CRM Systems & Technology Proficiency (Microsoft Office Suite, Microsoft Project, QuickBooks Enterprise, CRM Platforms) Leadership & Team Development Analytical Thinking & Problem-Solving Regulatory Compliance & Safety StandardsPersonal:Highly disciplined with a productive work ethic, capable of thriving both independently and within teams.References:Will be gladly provided by request. |
