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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEExperience OverviewI am a passionate results-driven experienced food service, dietary, and production manager. Work experience includes planning production workflow, analyzing and improving production processes, managing inventory, and supporting customer relationship management. Increased production efficiency by additional 20% by designating employees to a specialty job.KEY EXPERTISE:Critical Thinking Performance Evaluations Approve TimesheetsTime Management Employee Coaching TypingEmployee Management Disciplinary Actions Resolving Workplace ConflictTime Scheduling Computer Skills Leadership and InitiativeComputer Skills: Microsoft Word, Excel, Power-point, Access, Internet Applications EDUCATION:High School Diploma (College Preparatory) Graduation Date: May 2012 Northeast High School6446 Upper River RoadMacon, GA 31217MANAGEMENT EXPERIENCE:YKK AP America Inc.Lead Glass Department October 2020- PresentAddress: 4234 Ocmulgee E Blvd, Macon, GA 31217Supervisor: Jasmine Marshall (Senior Glass Department Manager) Five Below WarehouseReceiving Department Lead March 2018- October 2020 Address: 270 Logistics Center Pkwy, Forsyth, GA 31029 Supervisor: Thomas Green (Warehouse Assistant Manager) Perdue Farms Production Company January 2017-March 2018 Assistant Assembly Production ManagerAddress: 250 State Route 247 Spur Perry, GA 31047Supervisor: Emily Holden (Senior Production Manager) Encore Plastics Company December 2015-December 2016 Mechanical Assembly Team Leader165 Industrial Park Road Forsyth, GA 31029Supervisor: Robert Grier (Mechanical Plant Manager) Mr. Chips Manufacturing Company January 2015-December 2015 Production Assembly Line Leader101 Lillian Drive Macon, GA 31217Supervisor: George Warren (Assembly Production Manager)*All References Available Upon Request*Candidate's Name
Page 2.ADDITIONAL WORK EXPERIENCE:YKK AP America Inc.Lead Glass Department October 2020- PresentCoordinates daily production requirements via dispatch schedule and coordinates the sequencing of materials through the process to ensure efficient utilization of resources.Inspects product for quality and defects using visual observations.Responsible for understanding strategic expectations and goals for the Glass Department.Responsible for ensuring that daily communications from Department Leadership to Team Leads are understood and carried out as outlined by daily work instructions.Assists Leads if help is needed with troubleshooting or handling any problem that may arise in their operating area; whether it be personnel, operational and or a maintenance related issues.Responsible for knowing, supporting and communicating plant health & safety goals, policies, and procedures to their Leads including leading monthly safety topic with employees.Support maintenance on preventive maintenance and downtime events as needed.Ensures all incidents including environmental and near misses are properly reported, investigated and documented with preventive/corrective actions and employee statements provided.Ensures that the appropriate outside contacts are notified after hours pending the incident severity and situation.Responsible for knowing and understanding the quality standards and expectations established by the plants Quality Management System.Support hiring process for all vacancies within the Glass Department.Will perform all time approval functions, process vacation requests and coordinate times off coverage as needed.Address all discipline, performance or attendance issues by performing the necessary progressive discipline process with Human Resources and Department Leadership support.Reviews and recommends to manager any process improvements to include but not limited to team member development, production methods, equipment, quality, safety, service and overall performance of the shift. Five Below WarehouseReceiving Department Lead March 2018- October 2020Ensures all associates and managers are Wowing the Customer through personal contact with customersResponsible for achieving CSAT score goals provided by the District ManagerResponsible for leading Receiving OperationsTraining the staff on the High Fives of Customer ServiceEnsures that each guest has a fast, friendly, checkoutResponsible for maintaining the store cleanliness, recovery, and ready for customers at all timesResponsible for opening and closing store proceduresAssists with Receiving OperationsResponsible for performing SM duties in their absenceAssists in supervising AssociatesAssists in training AssociatesAssists in coaching AssociatesAssists in developing AssociatesReviews all corporate communications and reacts accordinglyPartners with supervisors or corporate office regarding store issuesDrives store sales and controls expensesAssists payroll process and ensures payroll is within budgetAssists in merchandising proceduresAdheres to and holds associates accountable to all Five Belows Standard Operating Procedures (SOP)Responsible for cash handling procedures including but not limited to preparing and dropping bank depositsAuthorizes register functions including post voids, returns and discountsComplies with Human Resources policies and proceduresAssists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock roomKentucky Fried Chicken Inc. March 2013-December 2014 Shift Leader/Drive Thru/ CookMaintain sanitation, health, and safety standards in work areasClean food preparation areas, cooking surfaces, and utensilsOperate large volume cooking equipment such as grills, deep fryers, and grillsVerify that foods meet requirements such as quality and quantityTake food and drink orders and receive payments from customersSetting schedules, hiring and training new employeesAnswering the telephone to take orders and customer serviceClean the dining room and mop/sweep floorsParticipate in sales and promotionsCaptain Ds Food Company January 2011-March 2013Shift Leader/ Front End Cashier/ Customer ServiceWash, cut and prepare food as customer requestedRead food order slips or provide verbal instructions to the cookPackage food for customers including utensils, napkins, and condimentsServe orders to customers at windows, counters, or tablesOperating cash registers and serving food to preparing menu itemsMaintain clean kitchen and dining room areasManage front end team and other cashiers and cookParticipate in recruitment of new employees and hiring practicesParticipating in health inspections and sanitation requirements RGIS Inventory June 2012- March 2013Inventory SpecialistFollowed detail standards of product care while receiving shipmentCompleted daily stockroom task with little to no supervisionRecorded shipment information and organized an effective stockroomServed Administrative office with opening and closing of the company safeMaintain and review all inventory, including following up on all shortages and maintain minimal inventory for cost reductionsSafety Audits which lead to development of better safety habits and ideas of new areas to implement safety techniquesReview and establish outside vendors for maintenance material purchases, consulting needs, and contractor work*All References Available Upon Request* |
