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LINKEDIN LINK AVAILABLE PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummarySeasoned Director of Sales & Marketing with 20+ years of experience in business development and sales management across diverse industries. Adept at training, mentoring, and motivating teams; streamlining processes; and exceeding expectations through valuable partnerships. Skilled in engaging with stakeholders, customers, vendors, and team members at all levels. Skills Organizational Transformation & Transitions Insightful & Knowledgeable Strategic Planner Inspirational Trainer, Mentor & Motivator B2B & B2C Sales & Revenue Growth Staff Retention & Increasing Efficiencies Delivering Impressive Business Turnarounds Competitive Market & Trend Analysis Reputation for Creating Positive Team Cultures Talent Management & Labor UtilizationStrategies Dramatically Reducing Recruitment Costs Change Management Leadership Product Development & Direct Marketing ISO Policy & Procedural Implementation Excellent Verbal & Written CommunicationTechnical SkillsCRM Systems (Salesforce & Dynamics), Outreach, Teams, Zoom, SharePoint, OneNote, Adobe, MS Publisher MS Word, MS Excel, and MS PowerPointWork HistorySenior Enterprise Account Manager (remote) 1//2023 to Current New Horizons Computer Learning Center - Corporate Managed 50 Enterprise-level accounts, achieving sales goals of $1M annually. Facilitated key ELS agreements resulting in $2-3M in annual sales revenue. Managed multiple US and international territories, building strong relationships across sectors. Utilized tools and research for sourcing, contacting, and prospecting new clients. Regional Sales & Marketing Manager 11/2020 to 1/2023 Erskine Interiors Managed marketing for entire enterprise, launched social media and PPC advertising. Generated an additional $1M in 4 months by nurturing key relationships. Coached and motivated Sales Reps, ensuring a high-performance salesforce. Refined brand to achieve consistency across all marketing channels. Director of Sales & Marketing 11/2019 to 11/2020New Horizons Computer Learning Center - MN Set strategic direction of B2B/B2C sales programs to achieve company expansion goals. Developed relationships with the community and local Governments. Collaborated with State and International teams on a global onboarding model. Cultivated relationships with Fortune 500 B2B clients, including Wells Fargo and Mayo Clinic. Sales Development Manager 01/2009 to 02/2019Comcast/NBC Universal St. Paul, Rohnert Park, Denver, MN, CA, CO Reimagined onboarding program and implemented nationally, significantly lowering churn. Trained 200 region-wide Sales Reps, achieving turnarounds in 2 markets. Managed a 10-city regional sales territory, achieving targeted growth objectives. Led Kansas City regional reorganization and orchestrated a productive transition. Successfully retrained 80-person workforce and led the team to the #1 ranking among 27 West Division teams.Previous Work HistoryDirector of Sales & Business Development Von Joint Stock Career Builder, Vietnam 2002-05 & 2007 -09 Sales Manager CYDCOR Corporation, Los Angeles, CA & Dallas, TX 2005 to 2007 Teacher Vietnam-USA Society, Ho Chi Minh City, Vietnam 1997 - 2002 Professional CertificationsChange Management Certification PROSCI Corporation EducationSanta Rosa Junior College, Santa Rosa, CA 2001Associate of Arts in Business Management, with Honors, and a Minor in Marketing |