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Click here or scroll down to respond to this candidateCandidate's Name
San Antonio, TX Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEPROFESSIONAL SUMMARYAccomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.SKILLSBusiness DevelopmentLoss PreventionStore OrganizationCustomer RelationsProblem-SolvingStaff SupervisionInventory CountingBusiness Development and PlanningTime ManagementIncident ReportsWORK HISTORY06/2022 to 11/2023 Assistant Store ManagerLowes San Marcos, TXManaged opening and closing procedures and recommended changes to enhance efficiency of daily activities.Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.Trained and guided team members to maintain high productivity and performance metrics.01/2008 to 06/2022 Assistant Store ManagerHome Depot San Antonio, TXManaged opening and closing procedures and recommended changes to enhance efficiency of daily activities.Rotated merchandise and displays to feature new products and promotions. Maintained positive customer relationships by responding quickly to customer service inquiries.Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.Trained new employees on proper protocols and customer service standards. Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.06/1997 to 12/2007 General ManagerCost Plus World Market, Inc San Antonio, TXDeveloped and implemented strategies to increase sales and profitability. Managed budget implementations, employee reviews, training, schedules, and contract negotiations.Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.Managed budget implementations, employee evaluations, and contract details. Scheduled employees for shifts, taking into account customer traffic and employee strengths.Assisted in recruiting, hiring and training of team members. Monitored daily cash discrepancies, inventory shrinkage and drive-off. EDUCATION05/1982 High School DiplomaTroup High School - Troup, TX |
