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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Providence TrailLithonia, Georgia Street Address
Cell: PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:Seeking to obtain a position as a PHLEBOTOMIST IISummary of Qualifications:Outstanding customer service and bedside manners.Excellent leadership skills.Comprehensive understanding of compliance and safety.Proficiency in blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collection, breath/saliva alcohol testing, etc.Lancet and finger prick experienceWork ExperienceVenture Medical Services Jan 2021- PresentMobile PhlebotomistTraveling to multiple senior residences to administer COVID, Blood work, Urine test/ toxicology test for labs.Mailing specimen to several labs using UPSCoordinating with co- workers to finish work assignmentsUnderstanding order forms and filling out medical requisitions1Heart Caregiver Services Dec 2019- Oct 2020Certified Nursing Assistant/ Home Health Aide Handled multiple patients at once. Checked vitals, glucose and oxygen levels Assisted patients with their daily ADLs Taking patients to their needed doctors appointments. Did physical therapy as needed Did Lancet finger pricks for diabetic patientsSenior Living LifestyleCertified Nursing Assistant/ Home Health Aide Feb 2018- Oct 2019 Handled multiple patients at once. Administered medication prescribed by doctor. Did wound care for suprapubic catheter tubing. Cooked daily meals with specific diets. Cleaning and washing clothes when needed. Did physical therapy using the gait belt and exercising. Did Lancet finger pricks for diabetic patientsAround the Clock Care (Agency) Feb 2017- Jan 2018Certified Nursing Assistant/ Home Health Aide Assist Patient with ADLs Helps with Traveling to doctor's appointments. Makes daily meal plans Cleans house when necessaryAround the Clock Care (Agency)Caretaker/Cna Feb 2017- Oct 2020 Assist Patient with ADLs Helps with Traveling to doctors appointments. Makes daily meal plans. Cleans house when necessary.Us Auto Protection Jan 2017-Feb 2017Screener/ Telemarketing Helped assist caller to extend their expired car warranties. Answered over 500 in bound phone calls.Performed filing, data management, drafting and editing short office memos.HotWire Media Group Inc. Mar 2016-Dec 2016TelemarketerAnswered over 500 in bound phone call.Updated client files with correct car.Helped transfer customer over to coverage specialist.Answered qualifying questions to see if people can get extended car coverage.Wine Country Gift Baskets(temp) Nov 2015-Jan 2018Customer Service Agent Received and processed orders from customers that were seeking our products. Provided customers with assistance in shipping and receiving in collaboration between our company and UPS. Provided technical support to customers with website navigation. Investigation into inventory and package delivery.Catalina Express Mar 2013-May 2014Special Events AgentScheduled 2 - 200 customer tours to & from the Catalina Island by face to face, email, telephone and fax reservations. Also recommended special tours packages and other activities to benefit the customers experience.Organized and displayed special events tour merchandise to maximize customers interest, services and financial profitability by contributing to team work.Achieved high customer satisfaction for resolving 11 customer conflicts by offering a solution to fit the need of the customer, and reporting all events to the Senior Agent.Responsible for weekly customer surveys and monitored customer feedback by making rounds to Catalina Island, while utilizing a portable computer to report any discrepancies.ARI development & Construction Oct 2008-Jan 2013TelemarketerScheduled in-home services and maintenance via online interface.Answered inquiries regarding the status of units and other service issues for over 120 clients in the greater Los Angeles region by multiple phone lines and online interface.Performed filing, data management, drafting and editing short office memos.Viking River Cruises Jan 2008-Aug 2008Custom Air AgentScheduled custom domestic and international reservations that match with river cruises.Operated four CRS systems. (Amadeus, WorldSpan, Sabre, ApolloMaintained strong contact with multiple airline contracts to assist in travel arrangements.Emailed and mailed promotional itineraries to help target customers.C and H International Nov 2006-Nov 2007Travel AgentBooked wholesale airlines tickets for other travel agents.Operated four CRS systems. (Amadeus, WorldSpan, Sabre, Apollo)Updated fare sheets for our travel agents to meet important deadlines.Collaborated with senior agents to ensure the delivery of efficient, high-quality service.Handled multiple phone lines.Achieved high customer satisfaction for [duties performed].Pinnacle Travel Jan 2006-June 2006Travel AgentBooked reservations for American Express platinum card holders.Personal travel agent for clients.Booked air, car, hotel, etc. for customers using Apollo.Converted reward points into flight plans.EDUCATIONPhlebotomy Training SpecialistNational Phlebotomy Training, Chamblee, GeorgiaPathways CollegeCertified Nursing Assistant, Carson, CaliforniaGeogia State UniversityA.S. Nursing |
