Candidate Information Name Available: Register for Free Title Customer Service Claims Examiner Target Location US-IA-Iowa City Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes Plant Manager Customer Service Durant, IA Call Center Customer Service North Liberty, IA Customer Service Cedar Rapids Cedar Rapids, IA Cedar Rapids Customer Service Cedar Rapids, IA Customer Service Call Center WFH Marion, IA Customer Service Human Resources Marion, IA Cedar Rapids Customer Service Cedar Rapids, IA

Candidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Iowa City, IA Street Address
SummaryAnalytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment.SkillsSales ReportingTelephone ReceptionPaperwork ProcessingCustomer ServiceExperienced with Word/Excel/Power point.Type 50+ words per minuteVery reliant. Never had an unexcused absenceWilling to work as many hours as needed to complete projectsExperienceSedgwick CMS Coralville, IASr Disability Representative12/2018 - 01/2024Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.Consistently met daily performance goals set by management team membersProcessed leave of absence and disability claims w/100+ claim load.Obtained New Mexico insurance license (20359309) for claims processingGeneral Dynamics Coralville, IAQuality Monitor02/2009 - 10/2018Investiated customer complaints and identified root causes of quality issues.Audited & scored incoming phone calls according to company standardMonitored completed work and provided feedback to improve team member performance.CVS Pharmacy Iowa City, IACashier/Stocker01/2000 - 08/2008Welcomed customers, offering assistance to help find store items.Issued receipts, refunds, credits or change due to customers.Scanned merchandise using point-of-sale system for accurate purchase totals.Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.Education and TrainingUniversity of Iowa Iowa City, IABachelor of Science in Psychology12/2003