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Click here or scroll down to respond to this candidate960 4 Mile Rd NW Apt 1AGrand Rapids, MI Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLERICE, MELISSAPROFESSIONAL PROFILESearching for a rewarding career where I can use my knowledge and skills to benefit the organization. Intelligent, detail-oriented multitasker, with strong work ethic and professional attitude. Possess excellent leadership, customer service, communication, time management, critical thinking, analytical and troubleshooting skills.CORE COMPETENCIESKnowledge of networks and troubleshooting, software and hardware installation. Proficient in all Microsoft Applications including Azure, Citrix, SAP, JD Edwards, QuickBooks, Sage Peachtree, Medisoft, IBM, Accounts Receivable, Invoicing, Accounts Payable, Typing, Inventory Control, Training, Order Entry, Document Control Answering Multi-line Phones, 10 key by Touch, Distribution, LTL Shipping/BOLs, Ability to Adapt to New Challenging PositionsEXPERIENCEMUNSON HEALTHCARE, HELPDESK ASSOCIATE/SWITCHBOARD SPECIALIST10/2022 CurrentOffer support to 8 hospitals and several Drs offices and clinics.Assisted users with tech questions and/or problems.Troubleshoot on multiple different software programs.Created tickets for all calls and escalated tickets that were not FCR.SOFTWARE ADMIN/CONTRACTS, ROBERT HALF AGENCY - MERITAGE HOSPITALITY1/2022 9/2022Roll out new software to 350 Wendys Restaurants and their vendors.Obtained good rapport with vendors even though they had to pay for software.Verified contracts pricing matched winning bids.Verified invoices and work orders against contract prices.Attended weekly meetings with manager.Assisted creating a new SOP.TRUCK DRIVER/ADMIN, REDLINE EXCAVATING LLC5/2018 11/2021Performed pre trip and post trip inspections during shift.Load and deliver asphalt to jobsite for asphalt company.Dump asphalt into paver, clean out dump bed.Operate loader and skid steer.Traffic control, move equipment.Estimating, quotes and invoicing (office in winter)ADMINISTRATIVE SPECIALIST III, KBR/ BROWN AND ROOT6/2015 8/2017Procurement of Subcontractors for Construction ProjectsCreate and Award ContractsAccounts Payable, Accounts Receivable on the contracted projects.Created Financial Reports for Upper Mgmt.Worked with HUB Plans and Prevailing WagesACCOUNTS PAYABLE/ACCOUNTS RECEIVABLE, CERTIFIED STAFFING CO (BROCK GROUP)3/2014 3/2015Create and enter POs, verify purchases.Process and create invoices.Answer incoming calls.Contact customers with past due accounts, assist with problem invoices.Help other departments as needed.OFFICE MANAGER, HOELSCHER WEATHERSTRIP MANUFACTURING CO. INC5/2012 2/2014Supervised Accounts Receivable, Accounts payable, InvoicingPrepared deposits and reconciled accountsEntered orders for distribution/created BOLs and packing slips,Filed claims for damaged goods with shipping companies.Resolved customer complaints.Interviewed, hired, trained, and supervised staff.Implemented procedural changes for increased production.Quality controlSONOGRAPHER/FRONT OFFICE, PEARLAND MRI AND IMAGING4/2011 5/2012Performed ultrasounds, and worked with theWorked front desk which included scheduling and checking in patients.Verified insurance and obtained health insurance authorizations.PATIENT SCHEDULER, WOODLANDS DIAGNOSTIC4/2010 4/2011Verified insurance and obtained authorizations.Scheduled patients for diagnostic testing.Answered incoming calls.BILLING CLERK, HOELSCHER WEATHERSTRIP MANUFACTURING CO. INC7/2004 4/2010Verified invoices to contract and got corrections as needed.Matched POs to invoice and got POs corrected.Assisted accounts receivable with vendor payment issues.Prepared deposits and entered in online banking app.EDUCATIONTOMBALL HIGH SCHOOL, 1991NORTH HARRIS COMMUNITY COLLEGE, 1993 (ACCOUNTING),ACADEMY OF HEALTHCARE PROFESSIONS, 1996 VALEDICTORIANGOOGLE TECHNICAL SUPPORT FUNDAMENTALS CERTIFICATEHP CERTIFIED HARDWAREDELL CERTIFIEDLENOVO CERTIFIEDComp TIA ITF+CompTIA A+References Available on Request |
