| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLESUMMARYResourceful, energetic, detail-oriented support professional with over 20 years of demonstrated success in front office operations, data entry, and database management. A thorough understanding of Microsoft Excel spreadsheets and the Microsoft suite: (Word, Excel, PowerPoint, Outlook), Enterprise 6.8.1, AS 400. Seeking a challenging position within the staffing industry utilizing a vigilant eye and extensive experience to ensure the accuracy of records.AREAS OF EXPERTISEFront Office OperationsExecutive Office Management, Confidential Correspondence and Data, Executive and Board RelationsData Entry, Appointment Scheduling, Oral /Written CommunicationCommunity and Customer Service, Events Management, Media/Presentation EquipmentDatabase & Contact ManagementPublic Relations/Community Outreach/Volunteer CoordinationMicrosoft Word, Excel, PowerPoint, Outlook, Enterprise 6.8.1, AS 400SKILLS & TRAININGMedical Insurance Specialist Certificate, Henry Ford College, Dearborn, MICustomer Service Training Certificate, Kelly Services, Inc.EDUCATIONMBA, Human Resources Management, University of Phoenix, Southfield, MIBA, Journalism, Wayne State University, Detroit, MIAssociate in Business, Medical Practice/Facility Business Management, Henry Ford College, Dearborn, MICAREER HISTORYBoundless Promotions 02/2024 PresentEntry Level Customer Service RepresentativeCollaborate with management staff to stay updated on new products, services, sales promotions, and policiesInteract with customers in a friendly and professional manner while actively listening to their concernsHandle confidential customer information with sensitivity and discretionGreet, qualify, recommend products/services and close every customerSuggest areas of improvement to management staff to increase consumer satisfactionU-Haul of Michigan 09/2022 02/2024Facility HousekeeperMaintain and track cleaning supply inventory, requesting supplies as neededProvide sweeping, vacuuming, wiping and mopping for storage units, hallways, restrooms, and elevatorDispose of trashOther duties as assignedUniversity of Detroit Mercy Law School (contractual) 03/2023 05/2023Faculty Support Assistant Workway BancForceProvided primary support to faculty such as attendance, exam preparation, and preparing course materialsAnswered phones and respond to inquiries, appropriatelyEnsured that problems/issues are escalated to the proper individual/departmentAssisted with event coordinationPrepared written correspondence as needed and based on functional needsProvided back-up support as assignedCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDetroit Public Schools Community District (contractual) 06/2022 07/2022Data Entry Specialist LancesoftData entry in Excel and other in-house systemsData analysis of the correctness of the data being input in systemAnswered the phone and responded to inquiries from parents regarding application statusJury Services Wayne County Government (contractual) 01/2022 06/2022Clerk III Robert Half IncReview Juror QuestionnairesDetermine if Juror is QualifiedOpen and Sort MailInput Data from Juror Questionnaire into SystemCheck in Jurors for Jury ServiceAnswer Phone Calls from JurorsHenry Ford Health System (contractual) 01/2020 - 03/2020Secretary Kforce StaffingTyping routine correspondence and formsRetrieving, sorting, and distributing mailScreening visitors and phone callsRecording meeting minutes and preparing minutes for distribution to staffAcro Service Corporation 07/2019 - 12/2019Drawback Data/ Entry AdministratorPrinting and putting documentation in orderCalculating and preparing documentation for data entryKeying data into Excel spreadsheetRenaming and/or updating filesAmrock Inc. 03/2015 - 03/2019Appraisal Relations SpecialistResponded to email and phone requests for information about the status of the appraisal from internal and external clientsResolved client complaints or answered clients questions about their appraisalActed as intermediary between the appraiser and the lender during the appraisal processUsed the employers proprietary software to complete inquiries and update orders |
