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Title Customer Service Project Management
Target Location US-CO-Denver
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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATIONBachelor of Science, Business Administration - Corporate Accounting and Finance Street Address  San Jose State University, San Jose, CAPROFESSIONAL EXPERIENCEUFC - Personal Trainer June 2023 - Present Transformed 40+ clients lives through personalized training programs, nutrition guidance, and ongoing support. Conduct comprehensive client assessments to establish baseline fitness levels and develop customized plans. Design and implement progressive exercise routines, ensuring proper technique, safety, and maximum results. Build strong relationships with clients, fostering trust, accountability, and a positive training environment. CLUB FEAST (Startup) - Account Manager February 2023  October 2023 Consistently exceeded sales targets and set the record for fastest client acquired in the first 10 days. Conducted sales presentations and provided exceptional customer service to drive sales and build brand loyalty. Partnered with my colleague to onboard the largest client ($1.8M) which increased ARR by 30%. Provided training and onboarding support to 3 new employees, resulting in their successful integration into the field sales team and their ability to contribute to the achievement of sales targets. META - Senior Leadership Recruiting Coordinator August 2021  January 2023 Maintained confidentiality while coordinating virtual interviews (400+/month) with speed and efficiency. Implemented a centralized queue system, leading to a 21% increase in efficiency boost by balancing workloads. Presented a live training to standardize the adoption of different queue models for Recruiting teams across Meta. Onboarded and Cross Trained 8 employees and set weekly meetings to track progress and gather updates. Proactively maintained scheduling tracking system to ensure accurate information and present on a weekly basis. Solved scheduling challenges with administrative partners, recruiters, sourcing, interviewers and hiring managers. GOOGLE - Partner Manager, North America January 2019  July 2021 Utilized SQL to analyze a vast database of over 10 million records, extracting valuable insights and sourcing leads for outbound sales campaigns. Generated over $9 million in qualified pipeline and $2 million in closed revenue across several industries. Collaborated with cross-functional teams to develop buyer personas, refine messaging, and implement cross-channel tactics for targeted campaigns. Ensure data integrity and quality assurance, contributing to the success of direct and indirect marketing campaigns involving 15 Google Partners. Optimized campaigns by conducting A/B tests, refining strategies based on data-driven insights. Created and maintained optimized flight schedules, ensuring the effective execution and delivery of campaigns. Collaboratively orchestrated stakeholders in go-to-market, market strategy, and campaign design implementation. QUALITY FIRST HOME IMPROVEMENT  Outside Sales Representative January 2018  December 2018 Conducted face-to-face meetings daily with potential customers and emphasized product features based on analysis of customers needs. Exceeded sales quota by 10-20% to become the #2 sales rep in the office by the third month. Performed comprehensive market research on products and local businesses. Obtained license by CSLB as a Home Improvement Salesperson. CERTIFICATIONSGoogle Cloud Sales Google Workspace Sales NASM - Certified Personal Trainer TECHNICAL SKILLSSalesforce Google Workspace Microsoft Suite Greenhouse ZoomInfo HubSpot Mailchimp Apollo SQL Excel

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