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Click here or scroll down to respond to this candidateCandidate's Name
Jacksonville, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceClinical Lead Medical AssistantVillage Medical - Jacksonville, FLOctober 2023 to January 2024Clinical Lead Ensure appropriate on-boarding and orientation of new clinical support staff and manage ongoing training and development needs Assess clinical competency of candidates by participating in the recruitment, selection and hiring process for clinical positions in collaboration with the Practice Manager Demonstrate exceptional adherence to infection control measures, point of care test/CLIA waived lab compliance, OSHA for healthcare settings, and safe vaccine storage, handling, and administration Manage clinical staffing assignments with the Practice Manager and work in a patient-facing clinical role as needed Monitor supply, vaccine, and medication levels and order appropriately Ensure medical emergency equipment is maintained and ready when needed Attend leadership meetings Coordinate quarterly medical emergency drills Communicate organizational and clinical changes to staff to in a positive manner and champion support of all change Receive and understand direction on clinical processes and competencies from clinical operations leadership and disseminate updates and new protocols to staff Conduct clinical staff meetings and huddles in collaboration with the Practice Manager with a focus on staff engagement Attend leadership meetings and other relevant meetings as required Proactively develop employees clinical skills through mentoring and coaching Promote staff education opportunities and assist in coordination of training Provide office supervision in the absence of the Practice Manager Assist the provider in delivery of patient care and collaborate with provider to resolve all emergent patient or clinical issues in a timely manner Monitor patient schedule and clinical inboxes to ensure patient needs are addressed in a timely manner Identify consistent gaps and partner with the Practice Manager to address appropriately Medical Assistant Check in/ check out patients Schedule patients Verify insurance Collect payments Complete prior authorizations Triage patients Obtaining medical history EKG's Preparing specimens for lab pick up Assisting with GYN exams Blood draws Injections (IM, ID, SC) Sterile Procedures and Surgical Aseptic techniques Peak flow monitoring, PFT, Spirometry testing, and nebulizer treatments Eye and Ear irrigation Visual AcuityReferral Coordinator/Billing SpecialistSan Jose Clinic - Jacksonville, FLFebruary 2022 to September 2022 Process and send referrals Obtain prior authorization for referrals and medications Complete billing Superbills and submit to billing company Answer phones Make appointments Confirm appointments Check in Check out Submit medication refills Process and send medication prior authorizations Assist with back office as neededOffice Manager/Medical AssistantThe Doctors Center - Jacksonville, FLAugust 2017 to January 2022Office Manager Oversee all daily operations of clinic and staff Oversee and maintain daily patient schedule Set up new occupational accounts Open/close office Handle patient concerns Maintain inventory Order suppliesMedical Assistant Check in/ check out patients Schedule patients Verify insurance Collect payments Complete prior authorizations Triaging patients Obtaining medical history EKG's Preparing specimens for lab pick up Assisting with GYN exams Blood draws Injections (IM, ID, SC) Sterile Procedures and Surgical Aseptic techniques Peak flow monitoring, PFT, Spirometry testing, and nebulizer treatments Eye and Ear irrigation Suture removal Cast removal X-rays Assist providers with biopsies and applying casts CLIA waived testing; flu, strep, COVID, urinalysis, glucose, pregnancy. DOT and NON DOT drug screens DOT Physicals Pre employment physicals Fit for Duty physicals Deployment Physicals Physical Abilities Testing Visual Acuity Audiometric testingCaregiverLife Management Resources - Saint Augustine, FLMay 2017 to March 2018 Bathing patient Assisting patient with personal hygiene Assisting patient to bathroom and on/off commode Preparing meals Performing housekeeping duties Caring for Alzheimers and Dementia patientsMedical Assistant ExternshipIsland DoctorsMay 2017 to July 2017(240 hours) Triaging patients Vitals; orthostatic, manual, and automatic Adult/Pediatric measurements EKG's Urine HCG/ Urinalysis/Preparing specimens for lab pick up Assisting with GYN exams Perform strep/mono testing Injections (IM, ID, SC) INR and Blood Glucose testing Sterile Procedures and Surgical Aseptic techniques Peak flow monitoring, PFT, Spirometry testing, and nebulizer treatments Visual acuity Eye and Ear irrigation Suture removalCaregiver/CompanionPartners In Care - Saint Augustine, FLApril 2017 to May 2017 Sitting with patients overnight 7pm-7am Ensuring the patient has necessities they need Caring for Alzheimer's and Dementia patients Assisted patient in getting CNA or nurse as needed Bathing patient Assisting patient with personal hygiene Assisting patient to bathroom and on/off commode Preparing meals Performing housekeeping duties Caring for Alzheimers and Dementia patientsCompanionPonte Vedra Home Care - Ponte Vedra, FLMay 2016 to March 2017Companion Sat with patient overnight 7pm-7am Assisted patient in getting CNA or nurse as needed Read to patient Operated patient's music and televisionE-sales and Reservations AgentU-Haul - Inverness, FL2014 to 2015 Assisting customers via phone in making new reservations/changing existing reservations for equipment rentals, hitch installations, and storage units. Taking storage payments. Data entry of new customer information, making changes to existing customer information. Sales/ Independent Beauty ConsultantMARY KAY2012 to 2014 Assisting customers via phone, text, and email in choosing proper beauty items. Placing customer orders via online. Invoicing and delivering customer orders.Home Health AideFAMILY LIFE CARE2007 to 2009 Taking care of elderly and/or disabled individuals. Bathing, changing, and promoting good personal hygiene. Completing household chores and running errands for those who are unable to do so for themselves. EducationCertified Medical AssistantConcorde Career Institute - Jacksonville, FLNovember 2016 to July 2017Certified Crime Scene TechnicianKaplan University - Inverness, FL2010Certified Nursing AssistantLakewood Regional Medical Center - Berrien Springs, MI 2000GEDPenn High School - South Bend, IN2000Skills Medical office management Medical office experience Phlebotomy Experience Administering Injections Medical Imaging EMR Systems Patient Care Aseptic Technique Medical Scheduling ICD-10 Venipuncture Medical Records Vital Signs Alzheimer's Care Dementia Care Meal Preparation Caregiving Clerical experience Healthcare management Leadership EMR systems Vital signs Medical office management Specimen collection / processing Medical records Clerical experienceCertifications and LicensesCPR CertificationFirst Aid CertificationCertified Medical AssistantBLS CertificationCertified Crime Scene TechnicianPresentAdditional Information BLS CPR AED Certified HIV/AIDS for Florida Healthcare Professionals Vitals (orthostatic, manual, and automatic) EHR/EMR Competent with performing ECG's and Holter monitor procedures Vitals; orthostatic, manual, and automatic Adult/Pediatric measurements Urinalysis/ Urine HCG Assisting with GYN exams Perform strep/mono testing Phlebotomy Injections (IM, ID, SC) CLIA waived testing Knowledgeable in PPE and OSHA guidelines Basic hematology Sterile Procedures and Surgical Aseptic techniques Peak flow monitoring, PFT, Spirometry testing, and nebulizer treatments Basic physical therapy Basic pharmacology Visual acuity Eye and Ear irrigation Suture removal |
