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H uman Resources Manager Operations ManagerT ACOMA, WA 2 5 3 - 3 2 4 - 8 2 2 2 EMAIL AVAILABLE Motivated U.S. Army veteran with 9+ years of experience in human resource (HR) management, ensuring regulatory adherence and mitigating risks within dynamic corporate environments. PROFESSIONAL E XPERIENCESupervisor- Human Resources OperationsOPERATIONS M ANAGER U . S . ARMY Tacoma, WA June 2022- Jan. 2024Managed HR operation process, including hiring, onboarding, performance reviews, employee interactions, and legal compliance.Consolidated a 350-page SOP, which served as a quick reference for all levels of management throughout the organization.Anticipated 80% potential roadblocks, informed my superiors, and provided realistic and timely solutions.Provided senior-level human resources guidance to departments to ensure compliance with all federal, state, and local regulations. RecruiterR ECRUITER U . S . ARMY Kent, WA May 2021- June 2022Developed personal recruitment strategies that resulted in a 10% success rate over the mission quota annual requirement.Conducted thorough interviews and background checks, which led to a 95% hiring rate.Negotiated offers best tailored to both the applicants and the organization, increasing the attrition rating by 15%.Team Leader- Human Resources SupervisorADMIN SUPERVISOR U . S . ARMY Tacoma, WA Oct. 2018- May 2021Oversaw and executed employee actions throughout multiple HR departments, such as payroll, compensations/benefits, and essential personnel services.Managed a team of 8 HR specialists, delivering comprehensive HR services to 6 distinct companies.Oversaw the administration of employee benefit plans and acted as the primary point of contact for addressing questions and concerns from staff, leveraging expertise in the field.Conducted regular training sessions for managers on performance evaluation techniques and provided ongoing support and guidance. Human Resources SpecialistS T RENGTH MANAGER U . S . ARMY Tacoma, WA July 2014- Oct. 2018Developed a specialized Excel tool to improve the organization's capacity for forecasting personnel management needs up to 120 days in advance.Oversaw personnel files and documentation being processed for 1300 employees, guaranteeing precision and privacy.Collaborated with the HR manager on compensation and benefits packages, directly impacting the 91% retention rate.Conducted oral presentations and reports on HR analytics and key performance indicators (KPIs).EDUCATIONBachelor of Arts - Human Resources ManagementAmerican Public University Charles Town, WV Anticipated Graduation Date: April 2024 (Enrolled in Final Course)C ERTIFICATIONLean Six Sigma |