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Bethlehem, PA  PHONE NUMBER AVAILABLE  EMAIL AVAILABLEWORK EXPERIENCEDriver Manager Day/Ross TransportationAllentown, PA  December 2022 - Current Reduced accidents and safety incidents through meticulous monitoring of driver behavior and enforcement of safety protocols. Optimized route planning using GPS navigation software, resulting in improved schedule efficiency. Implemented preventative maintenance schedules for vehicles, minimizing downtime due to mechanical issues. Ensured compliance with DOT regulations and maintained necessary documentation for audits and inspections. Facilitated rapid onboarding of new staff by delivering comprehensive training on job duties, company policies, and safety procedures.Sr. Operations Supervisor Penske LogisticsAllentown, PA  January 2021 - December 2023 Ensured strict adherence to DOT regulations, minimizing accidents and ensuring safety compliance. Managed routing and scheduling, guaranteeing on-time delivery of customer orders. Handled payroll and billing processes with precision and accuracy. Implemented efficient routing strategies to optimize delivery schedules and minimize costs. Acted as a central point of contact for drivers, addressing concerns promptly to maintain high customer satisfaction.sAssistant Manager Black Horse CarriersAllentown, PA  April 2009 - January 2021 Improved customer satisfaction by promptly addressing and resolving complaints. Conducted comprehensive employee performance evaluations and provided constructive feedback for development. Assisted in recruitment, interviewing, hiring, and onboarding of new employees to maintain optimal staffing levels.SKILLS Route Management Materials Tracking Safety Issues Monitoring Reconciliation Improvement Planning Driver Scheduling Delivery Scheduling Training ProgramDevelopment Safety Procedures Team Building Competencies Fleet Management Expertise Driver Training Proficiency Safety ComplianceAwareness Logistics Coordination Freight Forwarding Equipment Maintenance Performance MonitoringEDUCATIONLiberty High SchoolBethlehem, PA  June 1980