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Click here or scroll down to respond to this candidateCandidate's Name
San Antonio, TX Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLEProfessional SummaryMedical professional with a Health and Medical Administrative Services Associates Degree, training as a Limited Medical Radiologic Technologist and Physical Therapy Technician. Possess sixteen years of experience as a Combat Medical Specialist. Seeking a position with a well-respected organization that will allow me to grow and advance using my demonstrated skills and work ethic.SkillsTaking digital X-rays, operation of X-ray equipment, proficient basic computer skillsOperated and treated overseas in the Army as a Healthcare SpecialistCertified as a Healthcare Specialist, operate various medical equipmentExplaining procedures to patients and answering questions. Documenting informationPreparing equipment for use as needed. Preparing examination rooms for patient exams.Positioning patients for imaging exams. Producing diagnostic images of soft tissues.Monitoring patients during exams and ensuring safety of patients during exams.Reporting important information to the physician.Measuring bone mineral density at a specific anatomical site.Kinesio taping of the joints, manual muscle testing procedures. Goniometer for measuring jointsWrapping amputations, identifying need for specific orthoticsAssists patients with light exercise and records progress.Writing Soap notes, experience with case study findingsAssists Physical Therapists with non-clinical tasks like clean and keep treatment area organizedCPR Certified. OSHA and HIPAA complianceEducationThe College of HealthCare Professions San Antonio, TXHealth and Medical Administrative Services-AAS March 2021 to October 2021Limited Medical Radiologic Technologist February 2020 to January 2021Physical Therapy Technologist April 2019 to February 2020Work ExperienceCustomer Service Agent January 2023 - December 2023QTC management San Antonio, TXResponsible for answering, processing, and documenting all calls from customers and representatives. Acts as service liaison between the customer and internal operational staff, and delivers exceptional customer service at all touch points. Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests triages customer needs to include verification of demographics, appointment inquiries, and mileage check inquires, clarifies customer inquiries by researching, locating, and providing information to the appropriate entities, resolves customer concerns and appropriately escalates any unresolved matters in a timely manner to the next appropriate department or level, promotes electronic communication services by recognizing opportunities to utilize advanced case management technology, accurately documents all call information in case management system according to standard operating procedures, efficiently utilizes tools and available resources such as: ECW, UCM, examinee portal, and other tools as necessary, any other duties as assignedSecurity Officer March 2021 December 2022SPI Security San Antonio, TXObserve and report any suspicious activity. Surveillance around the neighborhood and property in case of any issues. Report verbal or in writing of any issues. Maintain any security lights and tools use during the surveillance.FedEx Courier December 2014 to May 2017FedEx Houston, TXResponsible for loading and unloading trucks. Perform vehicle inspections before and after route. Secured all packages safely inside the truck to prevent damages. Maintain delivery log for pickup and delivery of different locations. Use hand held computer to document deliveriesUnited States Army February 1997 to November 2012E-5 Sgt. Houston, TX16 yrs. as a Combat Medical Specialist. Providing initial Emergency Care, Evacuation, and Supervision to Soldiers and Civilians with Medical training. Four deployments in support of Operation Iraqi Freedom and Afghanistan. Supervised and oversaw Aid Station in Afghanistan for 6 months with over 300 soldiers and over $100,000 of equipment and medicine.AwardsGood Conduct MedalGlobal War on Terrorism Service Medal |
