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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Osceola Polk Line Rd #49Davenport, Fl Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLECareer ObjectiveA committed and motivated person who aspires to hold a Call Center Service position with a vibrant Company. Highly articulate and has a clear, friendly voice. More than able to offer concise and polite assistance in a phone conversation. Currently, seeking an exciting opportunity in a customer-focused environment, where I will be able to deliver high-quality service and support the employers vision.Experience04/2021 to 12/2023Call Center RepresentativeSearch Solutions Staffing/Temp to hire/The Orvis Company Inc. - Manchester, Vermont- Able to research and manage complicated calls to provide comprehensive service to customers and assist upper management.-Expertly handled complex orders, suggested sales increases and dealt with payment clarification with empathy and a professional demeanor.-Handled up to 50 calls a day in peak periods.12/2020 to 03/2021Call Center RepresentativeKavaliro Staffing/ Temp/ Toho Water. - Kissimmee, Florida-Used analytical and deductive skills to inform customers concerning existing or developing problems on their properties.-Expertly dealt with 3-way calls involving interpreters with an emphasis on call flow.-Handled challenging calls with an understanding tone and problem-solving expertise.04/2018 to 08/2020Call Center RepresentativeBed Bath and Beyond - Ocoee, Florida-Followed conversational script while maintaining high customer satisfaction.-Consistently described as professional and efficient in customer feedback.-Showed to be completely comfortable working with others in a team environment.-Promoted within the first year of employment.EducationFlorida State University, Tallahassee, Florida - B.A. Marketing |
